Cassandra M

We appreciate your continued support over the years and are delighted to hear that our team has consistently met your expectations. Your loyalty is invaluable to us, and it appears that the quality of our services has been a winning ticket in your automotive journey. Should you require our assistance in the future, we are more than ready to provide the same high standard of service that you have come to expect. Thank you for taking the time to share your experience. Keep on driving safely!

We are delighted to hear that your experience with Cassandra was as enjoyable as a well-timed punchline in a comedy show. Her dedication to customer service certainly shines through, and it is wonderful to know that she made a positive impression. We look forward to assisting you with any future services you may require. Your trust in us is greatly valued, and we are here to ensure you receive the same level of exceptional care every time you visit.

We appreciate your feedback regarding your recent visit to Smithwest Service Center. It is always gratifying to hear that our team was able to accommodate your needs effectively while providing excellent service. We take great pride in ensuring that every vehicle receives the care and attention it deserves. It seems that your car received the royal treatment, and we are glad to have played a part in its upkeep! Should you require further assistance or have any more maintenance needs in the future, our doors are always open. Drive safely!

We appreciate your feedback regarding your experience at Smithwest Service Center. It is heartening to hear that our team’s professionalism and clear communication left a positive impression on you. We believe that understanding the work being performed on your vehicle is crucial, and it seems that our detailed approach aligns with your expectations. In addition, we take pride in providing a thorough receipt, including future recommendations, to help you stay ahead of the curve regarding your car's maintenance needs. After all, a well-informed customer is a happy customer, and we like to think of ourselves as your automotive advisors, not just your mechanics. We look forward to ensuring your vehicle continues to run smoothly and efficiently in the future.

We appreciate your positive feedback regarding your experience with Smithwest Service Center. It is gratifying to hear that you found our approach to maintaining transparency through honest communication and providing visual documentation of the necessary repairs helpful. We strive to make the process as seamless as possible, and it is encouraging to know that the arrangements for transportation and our after-hours services met your expectations. Your comparison to dealership experiences highlights our commitment to providing a customer-centric service. Thank you for choosing us for your automotive needs; your trust and satisfaction are of utmost importance to us.

We sincerely appreciate your positive feedback regarding your recent experience at Smithwest Service Center. It is always our goal to provide timely and high-quality repairs, so it is gratifying to know that we have met your expectations on this occasion. Knowing that you feel comfortable with us for future repairs is the highest compliment we could receive, and it assures us that our efforts are effective. Should you require our services again, rest assured that we will be here, ready to ensure your vehicle stays in top shape. Happy driving!

Your positive feedback about Smithwest Service Center is greatly appreciated. It's wonderful to hear that Cassandra’s pleasant demeanor made the process easier for you, and that Angelo and the team were able to provide such a cost-effective solution. We always aim to keep our customers' wallets a bit heavier while ensuring their vehicles are in excellent shape. Thank you for placing your trust in us; we look forward to continuing to serve you and your family in the future!

Dear Valued Customer,

 

We sincerely appreciate you’re taking the time to complete the survey regarding your recent experience with Smithwest Service Center Inc. Your feedback is incredibly valuable to us and helps us continually improve our services to better meet your needs.

 

We are delighted to hear that you had a great experience with us. At Smithwest Service Center Inc., we strive to provide exceptional service, and your positive comments motivate our team to maintain the highest standards of quality and customer satisfaction.

 

If there is anything further, we can do to assist you or if you have additional suggestions, please do not hesitate to reach out personally at aaa@smithwestauto.com. We look forward to serving you again in the future.

 

Thank you once again for your kind words and for choosing Smithwest Service Center Inc.

 

Warm regards,  

 

Angelo S

President/CEO

Smithwest Service Center Inc.  

Thank you for your positive feedback. We are pleased to hear that you found our diagnostic process efficient and that we were able to provide a satisfactory resolution. It is our goal to ensure a seamless experience for our customers, and your comments affirm our commitment to that aim. If you have any further needs in the future, we are here to assist you.

  Mary Anne, thank you for your feedback. We're sorry to hear that you felt your experience did not meet expectations. During your visit, our team completed your New York State Inspection and replaced your serpentine belt that was cracked. We also noted that your oil change service was over due based on age and that both your engine air filter and cabin air filter had not been changed since January 2022 which are both dirty/clogged. 

We understand that these recommendations may feel overwhelming, but they're critical for the health and safety of your vehicle. Our intention is to never to come across as unfriendly, but to provide honest guidance. Even when a vehicle isnt driven often, or doesnt meet the 3,000-5,000 mile mark, oil can break down and absorb moisture over time, which leads to harmful build up.

We truly value your business and appreciate the opportunity to serve you. 

We appreciate your feedback! It is our pleasure to provide detailed explanations along with our services, ensuring that you feel right at home and informed while your vehicle is in our care. 🚗 We're committed to maintaining this level of satisfaction and transparency. It's all about keeping those wheels turning smoothly! 😊

We appreciate your positive feedback regarding your experiences at Smithwest Service Center. It is gratifying to know that you found our diagnostic services to be accurate and our overall service to be of high quality. Your brother-in-law's recommendation is valued, and it is an honor to earn your trust as a repeat customer. Our team is dedicated to providing precise and reliable solutions for all vehicle concerns, and we look forward to assisting you with any future needs. Thank you for choosing us for your automotive services.

We are grateful for your recommendation! It's great to know that we could assist you promptly when you needed it most. Our team strives to provide efficient service, and we’re pleased that your brakes were repaired quickly and effectively. Your encouraging words mean a lot to us. If you have any further needs, don't hesitate to reach out! 🚗🔧

We appreciate you sharing your experience with us! It’s great to hear that you find our service trustworthy and that we’re able to accommodate your schedule. Our team strives to provide the best service possible, and feedback like yours motivates us to keep up the good work. 🚗✨

We appreciate your feedback regarding your recent experience at Smithwest Service Center. It’s great to hear that we could address your tire issue efficiently, especially given the circumstances. We strive to provide prompt service and it's satisfying to know that we could exceed your expectations this time. 🚗🔧 Your trust means a lot to us, and we value your continued support.

We appreciate you taking the time to share your experience! It's fantastic to hear that Mike was able to get you sorted out quickly and professionally. We strive to keep the shop sparkling clean so you can feel comfortable every time you walk in. And yes, Angelo definitely knows how to bring the “great” in customer service! We hope your vehicle is running as smoothly as your review reads.

We appreciate you taking the time to share your experience! It sounds like your car could use a little TLC, and we're glad we could help transform it from "funky" to fantastic! 🎉 It's always a good feeling to ensure your vehicle is safe and sound on the road. We hope your new ride brings you many enjoyable adventures. If it ever needs another check-up or a little extra love, you know where to find us! 🚗💨

We appreciate your invaluable feedback regarding your experience with Smithwest Service Center. It is gratifying to know that our commitment to kindness, respect, and honesty resonates with you. Maintaining the reliability of your truck is our priority, and we strive to ensure that all our customers feel confident in our services. Your endorsement as the best auto mechanic shop in New York is greatly appreciated. Thank you for entrusting us with your automotive needs. 🚗✨

We appreciate your continued trust in Smithwest Service Center over the past three years. It is gratifying to learn that the inspection and service provided met your expectations and that your vehicle is now running well. Our team strives to facilitate a seamless experience, and we are pleased we could assist with your transportation needs while your vehicle was being serviced. Thank you for your review.

We appreciate your feedback regarding your experience with our services. It is gratifying to hear that you found our diagnostic process clear and our staff courteous. We strive to maintain consistent communication with our clients, and it is rewarding to know that you felt informed throughout your repair process. Thank you for recognizing the importance of timely and correct repairs; it is a commitment we take seriously in our service to you.

We appreciate your positive feedback regarding your experience with our diagnostic and repair services. It is our commitment to provide clear communication and timely updates to our clients, and we are pleased to know that you found our efforts satisfactory. Delivering quality repairs is of utmost importance to us, and we are glad that we met your expectations. Your support is invaluable to our team.