MW

Michael Walsh

Manager
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(18 reviews)
89

BK
Bill K.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2025
cliente verificadoCliente Verificado
10
Smithwest Service Center
I have been coming to Smithwest for many years. They are knowledgeable trustworthy and friendly! They are always able to diagnose and fix any problems I have had with my cars over the the years. I would highly recommend Smithwest Service Center! Bill Keese
Angelo S., Owner/Operator de Smithwest Service Center respondió el 11/23/2025 09:41 AM

We are delighted to hear about your long-standing relationship with Smithwest Service Center. Your trust and confidence in our knowledgeable and friendly team are truly gratifying. It seems we’ve managed to keep your vehicles running like clockwork, and for that, we take great pride. We appreciate your recommendation, as nothing warms our engines more than hearing that our efforts to diagnose and resolve car issues are meeting your expectations. If your cars could talk, we imagine they would share tales of happy travels thanks to our dedicated service. Your continued patronage is invaluable to us, and we look forward to keeping you and your vehicles in tip-top shape for many more years to come.

Empleados con los que trabajó

LM
Lori M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2025
cliente verificadoCliente Verificado
10
Mrs Mahoney
Very pleased with the work and the timely repair. Good to have a nearby shop I can feel comfortable with for future repairs.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/22/2025 12:58 PM

We sincerely appreciate your positive feedback regarding your recent experience at Smithwest Service Center. It is always our goal to provide timely and high-quality repairs, so it is gratifying to know that we have met your expectations on this occasion. Knowing that you feel comfortable with us for future repairs is the highest compliment we could receive, and it assures us that our efforts are effective. Should you require our services again, rest assured that we will be here, ready to ensure your vehicle stays in top shape. Happy driving!


BK
BILL K.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/14/2025
cliente verificadoCliente Verificado
10
Smithwest Review
I have been using Smithwest service center for many years. They are trustworthy, excellent mechanics and friendly! I would highly recommend Smithwest!
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/16/2025 06:58 AM

We appreciate your loyalty to Smithwest Service Center over the years. Our team takes great pride in providing trustworthy service and maintaining the highest standards of automotive care. It is always our goal to deliver a friendly and efficient experience that keeps you coming back. Your recommendation means a lot to us, and it is a pleasure to serve customers like you who appreciate quality work.

Empleados con los que trabajó

BW
BRENDAN W.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2025
cliente verificadoCliente Verificado
10
knowledgeable and professional
They go above and beyond. Very knowledgeable and professional. Once and done. Fixed
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/09/2025 01:23 PM

We appreciate your feedback highlighting the commitment and expertise demonstrated by our team. It is our goal to provide thorough and effective service to all our customers. Your satisfaction reinforces our efforts to maintain high standards. Thank you for choosing us for your automotive needs.


NA
NOREEN A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2025
cliente verificadoCliente Verificado
10
Excellent Service
Prompt, knowledgeable, courteous, and was able to jump start my battery so I could drive to the service center
Angelo S., Owner/Operator de Smithwest Service Center respondió el 09/26/2025 10:01 AM

We appreciate your recognition of our prompt and courteous service; it seems we really can jump to the occasion when needed! Your support makes our hard work worthwhile.

Empleados con los que trabajó

BK
BILL K.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2025
cliente verificadoCliente Verificado
10
Smithwest service center review.
I’m very happy with Smithwest! They are trustworthy professional and friendly! I am very happy with Smithwest! I would highly recommend them!
Angelo S., Owner/Operator de Smithwest Service Center respondió el 09/23/2025 05:05 AM

We appreciate you taking the time to share your positive experience with Smithwest Service Center. It is gratifying to know that you find our team trustworthy, professional, and friendly. Your recommendation means a lot to us, and we are committed to maintaining the high standards that have earned your trust. Thank you for choosing us for your service needs.

Empleados con los que trabajó

MM
MITCHELL M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2025
cliente verificadoCliente Verificado
10
Great team at Smithwest
Honest, trustworthy, and dedicated team makes sure you’re completely satisfied. The waiting area and shop is absolutely spotless. Highly recommended.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 09/10/2025 05:05 AM

We appreciate your positive feedback and are pleased to hear about your satisfaction with our team's honesty and dedication. Maintaining a clean and inviting environment is a priority for us, and it is rewarding to know you noticed. Thank you for recommending us; we value your support and look forward to serving you again in the future.


MR
MIKE R.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2025
cliente verificadoCliente Verificado
10
Always professional
Never dissatisfied. Work that is done is always explained thoroughly
Angelo S., Owner/Operator de Smithwest Service Center respondió el 08/20/2025 04:47 AM

We appreciate your feedback! It is our pleasure to provide detailed explanations along with our services, ensuring that you feel right at home and informed while your vehicle is in our care. 🚗 We're committed to maintaining this level of satisfaction and transparency. It's all about keeping those wheels turning smoothly! 😊


BH
BILL H.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2025
cliente verificadoCliente Verificado
10
Great Service from Big Mike!
I brought my vehicle in and Mike got me right in and fixed my issue! He was prompt, professional, neat, and very nice!!! The place is the cleanest mechanic shop that I have ever entered. Angelo is great also!!!
Angelo S., Owner/Operator de Smithwest Service Center respondió el 06/26/2025 08:17 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that Mike was able to get you sorted out quickly and professionally. We strive to keep the shop sparkling clean so you can feel comfortable every time you walk in. And yes, Angelo definitely knows how to bring the “great” in customer service! We hope your vehicle is running as smoothly as your review reads.


BK
BILL K.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2025
cliente verificadoCliente Verificado
10
Smithwest service center
I have used Smithwest for many years. They are trustworthy , professional and friendly. I would highly recommend Smithwest service center.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 06/26/2025 05:02 AM

We appreciate your loyalty over the years! 😊 It's fantastic to hear that you find us trustworthy and friendly—those are two of our favorite compliments! We're all about making sure our customers feel at home while we keep their vehicles in tip-top shape. We're glad to have earned your recommendation, and we promise to keep the good vibes rolling! 🚗✨

Empleados con los que trabajó

RA
RONNIE A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2025
cliente verificadoCliente Verificado
10
Better then 5 stars
I’m no stranger to this excellent service shop. I’ve been a customer for years. I no longer do my own wrenching getting a little older now. Recently broke down on the road late May/2025. Sent a tow truck out after their closing time to bring us to the shop. Tow operator Mike went beyond the call of duty for the times we live in today. I’m not used to this kind of service. Shout out and thanks to Cass back at the shop. Another professional doing her job like olden days. I’ll use this shop until I don’t drive anymore. Honest, clean and efficient. Angelo is great!
Angelo S., Owner/Operator de Smithwest Service Center respondió el 06/10/2025 01:53 PM

We appreciate your continued patronage and your kind acknowledgment of our service. It is gratifying to learn that our team, including Mike and Cass, provided assistance that exceeded your expectations during a challenging situation. Your recognition of their professionalism and dedication reinforces our commitment to delivering honest and efficient service. We look forward to continuing to assist you with your automotive needs in the future.

Empleados con los que trabajó

GP
GRACE P.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2025
cliente verificadoCliente Verificado
10
Great service!
Over Memorial Day Weekend, I drove over railroad tracks, & the splash guard must have gotten caught, & it was dragging along the road, making a horrible noise. I had to wait until the following Tuesday to have it looked at. I stopped in, and they had it diagnosed & taken care of fast! Service was quick & professional.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 06/10/2025 10:29 AM

We appreciate you taking the time to share your experience with us. It is reassuring to hear that our team was able to promptly diagnose and resolve the issue with your splash guard. Maintaining a high standard of professionalism and efficiency is a priority for us, and your feedback affirms our commitment to these values. We look forward to continuing to serve you in the future.

Empleados con los que trabajó

SH
SCOTT H.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2025
cliente verificadoCliente Verificado
10
Everything was great
Everyone was super friendly
Angelo S., Owner/Operator de Smithwest Service Center respondió el 06/10/2025 10:29 AM

We appreciate your feedback regarding the friendliness of our staff. Our team is dedicated to providing exceptional service, and it is rewarding to hear that their efforts made a positive impression. Your support is valued, and we look forward to serving you in the future.

Empleados con los que trabajó

GC
GREG C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2025
cliente verificadoCliente Verificado
10
Very satisfactory
My car stalled, could not get it to start. Smithwest was able to give me a flatbed tow within minutes . Beautifully maintained tow truck. Professionally handled. Kept the car overnight. Properly diagnosed the issue which is not easy on a car from 1966.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 05/03/2025 09:43 AM

We appreciate your feedback regarding your recent experience with us. It is gratifying to know that our team was able to provide prompt and professional service during your vehicle's towing and diagnostic process. We take pride in our attention to detail, particularly with classic cars, and are pleased that you found our tow truck and service satisfactory. If you require any further assistance or have additional questions, please do not hesitate to reach out to us. Your trust in our services is valued.

Empleados con los que trabajó

JK
JUSTIN K.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2025
cliente verificadoCliente Verificado
10
Great shop
Replaced the entire motor on my car and now is running like a new car!!! The woman who works at the front desk was so helpful throughout the entire process
Angelo S., Owner/Operator de Smithwest Service Center respondió el 05/03/2025 09:43 AM

We appreciate your feedback and are pleased to hear that your vehicle is functioning optimally after the motor replacement. Our team strives to provide exceptional service, and it is gratifying to know that our front desk staff was able to assist you effectively throughout the process. Your satisfaction is important to us, and we value your business.

Empleados con los que trabajó

TD
TOM D.
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/22/2025
cliente verificadoCliente Verificado
3
Wrong oil
When I made my appointment to bring in my vehicle for an oil change, I specifically asked if they had this one type of oil that my vehicle called for. I was told yes, but after the change was done, I saw that a different type of synthetic oil was put in my vehicle.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 04/23/2025 05:08 AM

We regret to hear about your recent experience regarding the oil change performed on your vehicle. It is important to us that our customers receive the correct products for their needs, and we understand your concern given the specific requirements for your vehicle according to manufacture specs your vehicle take 5w/30 Synthetic oil. We take these matters seriously and we reviewed your invoice and the invoice clearly states you got synthetic oil 5w/30 dexos synthetic oil. Please return to shop if you do not understand invoice or need somemore clarity.  Your feedback is valuable in helping us improve our services. If you would like to discuss this matter further, please do not hesitate to reach out to us directly.

Empleados con los que trabajó

GD
GARY D.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2025
cliente verificadoCliente Verificado
10
Great experience. Will use again.
Had the team install tires on new hellcat rims on my dodge charger. The install was done right without any damage to those very expensive rims. Nice job!
Angelo S., Owner/Operator de Smithwest Service Center respondió el 04/23/2025 05:09 AM

We appreciate your feedback regarding your recent tire installation. It is gratifying to know that our team handled your new Hellcat rims with the care and precision they deserve. Ensuring that installations are completed without damage is a priority for us. We thank you for choosing our service center for this important task.

Empleados con los que trabajó

MN
MIKE N.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2025
cliente verificadoCliente Verificado
10
Excellent shop
This shop comes highly recommended both the work and staff are second to none.
I have used this for all my vehicles some of which required major work and have always paid a fair price with great service and they have never disappointed .
Best shop in town
Angelo S., Owner/Operator de Smithwest Service Center respondió el 04/23/2025 05:09 AM

We greatly appreciate your outstanding review and are pleased to hear that our services consistently meet your expectations. Your trust in us for the care of your vehicles, especially those requiring more intensive work, speaks volumes about our commitment to quality and fair pricing. We are dedicated to maintaining the high standards that have earned us your recommendation and look forward to continuing to serve you with the same level of excellence. Thank you for your valued support.

Empleados con los que trabajó
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