Vehicle Rating
We've owned three Tundra P/Us since 2004, following ownership of a Dodge Ram (1996), and two Ford Super Duty P/Us (1999 & 2001), all new when purchased. The Dodge and both Fords were mechanically deficient for towing moderate weight RV trailers, so we gave up on American trucks and migrated to Toyota. We have been rewarded by outstanding performance, fit and finish of the Toyotas, until recently.
Our latest, a 2016, has been a disappointment in the fit and finish category. Our unexpected encounter with the newly introduced Entune system, with its navigation function being reliant on operating with applications on a cell phone was unsatisfactory—a factor I did not understand when purchased, and passed off after the purchase as being a miscommunication by dealership sales staff.
Equally disappointing, was the disappearance of the interior assistance handle on the left windshield pillar post, which hampers safe entry and egress. Another cutback in offerings was the disappearance of several storage compartments in the cabin and its rear doors. The right exterior front door lock also disappeared.
On a positive note, performance and reliability of the vehicle has been very good. However, since the quality of American trucks have improved in recent years, we're planning on setting ‘customer loyalty’ aside for our next purchase—we'll be examining Dodge and General Motors vehicles, and comparing them with Toyota's offerings and prices.
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