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Don Wood Toyota

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,749 Reseñas)
90
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 1.8/5Calificación general 1.8/5Calificación general 1.8/5Calificación general 1.8/5Calificación general 1.8/5
15
Total de ReScores
4.8
Promedio de ReScores
90
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Our large inventory and a wide selection of models, along with competitive pricing, allow us to make you a great deal on the Toyota of your choice. At Don Wood Toyota, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether Our large inventory and a wide selection of models, along with competitive pricing, allow us to make you a great deal on the Toyota of your choice. At Don Wood Toyota, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Toyota models, including Camry, Corolla, Prius and RAV4. Wherever you live in the Athens area, or if you're driving from Columbus, Lancaster, Nelsonville, Pomeroy, Logan, Wellston or Jackson, we're ready to serve you.

Commitment to customer care at Don Wood Toyota doesn't stop with your vehicle purchase. Our Athens Toyota Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, Toyota or another brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them.
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Categorías
Concesionario Toyota, Concesionario de coches usados, Reparación de automóviles
Contacto
(740) 593-6641

Horario del Negocio

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
900 E State St Athens, OH 45701
Reseñas de Don Wood Toyota's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,749 Reseñas)

TW
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Tammy W.
Rockbridge, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2025
cliente verificadoCliente Verificado
10
Always excellent service.
I always know when I take my car in for service. I can depend on professional and dependable service.
Jeff W., President de Don Wood Toyota respondió el 04/25/2025 09:39 AM

We are pleased to hear that you consistently experience professional and dependable service during your visits for car maintenance. Your confidence in our team’s ability to meet your service needs is greatly valued. Thank you for your continued trust in us.


Cliente verificado
Letart, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2025
cliente verificadoCliente Verificado
10
Oil change
In and out, in one hour
Jeff W., President de Don Wood Toyota respondió el 04/25/2025 09:39 AM

We appreciate your positive feedback regarding your recent experience with Don Wood Toyota. It is gratifying to know that our team was able to provide you with efficient service during your visit. Your time is valuable, and we aim to respect that while delivering quality care. Should you need assistance in the future, we remain at your service.


Cliente verificado
Athens, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/23/2025
cliente verificadoCliente Verificado
8
Easy transaction.
Service was completed in a timely manner. Personnel acted in a professional manner
Jeff W., President de Don Wood Toyota respondió el 04/24/2025 09:39 AM

Thank you for your feedback regarding your recent service experience. It is encouraging to hear that the service was completed in a timely manner and that our personnel conducted themselves professionally. We strive to maintain high standards in all aspects of our customer service and your observations affirm our commitment. We appreciate your business and look forward to serving you in the future.


MS
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Mustafa S.
Athens, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2025
cliente verificadoCliente Verificado
10
Service
Timely and friendly
Jeff W., President de Don Wood Toyota respondió el 04/18/2025 09:52 AM

Thank you for your feedback regarding your experience with our service. We are pleased to hear that you found our staff both timely and friendly. Your satisfaction is important to us, and we appreciate your support of Don Wood Toyota.


LC
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Lorena C.
Athens, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2025
cliente verificadoCliente Verificado
10
Trust in their service department!
I am a loyal customer not only to Don Wood Toyota but also to their service department! I can't even fathom taking my car anywhere else. Plus, I know that they are trained technicians and know my vehicle well. I am diligent about maintenance appointments and they keep my car running at peak performance. They never try to oversell extra work, keep me posted on what they are performing on my car, and are efficient. I never have to wait long.
Jeff W., President de Don Wood Toyota respondió el 04/07/2025 09:38 AM

We appreciate your loyalty to Don Wood Toyota and our service department. It is encouraging to know that you have confidence in the expertise of our technicians and the care they provide for your vehicle. Maintaining a vehicle's performance is essential, and we are pleased to hear that our commitment to transparency and efficiency has positively impacted your experience. Your feedback reinforces our dedication to providing reliable service, and we look forward to continuing to meet your automotive needs.


DD
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Diana D.
Nelsonville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2025
cliente verificadoCliente Verificado
9
5 star
Very friendly and speedy service
Jeff W., President de Don Wood Toyota respondió el 03/30/2025 09:40 AM

We appreciate your feedback regarding your experience with our service. It is gratifying to know that you found our team to be friendly and efficient. Delivering prompt and courteous service is a priority for us, and your acknowledgment of this reinforces our commitment to excellence. Thank you for your business.


AT
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Aaron T.
Amesville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2025
cliente verificadoCliente Verificado
10
Excellent as alaway
You don't get any better service people than Carl and Rick!
Jeff W., President de Don Wood Toyota respondió el 03/14/2025 09:40 AM

We appreciate your recognition of the exceptional service provided by our team members, Carl and Rick. Their commitment to delivering outstanding customer experiences is a cornerstone of our values. Your satisfaction is important to us, and we are pleased to hear that you had a positive experience. Thank you for choosing Don Wood Toyota.


RM
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Robert M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
Easy to get service
Nice people and kept me posted on progress
Jeff W., President de Don Wood Toyota respondió el 03/12/2025 09:39 AM

We appreciate your positive feedback regarding your experience with our team. It is our priority to maintain open communication and provide updates throughout the process. Thank you for choosing Don Wood Toyota, and we look forward to serving you in the future.


Cliente verificado
Athens, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2025
cliente verificadoCliente Verificado
10
Great service!
Friendly people to work with. Kept me informed and job was done efficiently.
Jeff W., President de Don Wood Toyota respondió el 03/09/2025 10:39 AM

We appreciate your positive feedback regarding your recent experience at Don Wood Toyota. It is gratifying to know that our team provided you with friendly service and kept you informed throughout the process. Delivering efficient and effective service is our priority, and your satisfaction is of utmost importance to us. Thank you for choosing us.


Cliente verificado
Athens, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2025
cliente verificadoCliente Verificado
10
23 ioniq
Great service. Informed of upgrade campaign and took care of it. Very comfortable waiting area. Very friendly staff.
Jeff W., President de Don Wood Toyota respondió el 03/06/2025 09:38 AM

We appreciate your positive feedback regarding your recent experience with us. It is encouraging to hear that you found our service attentive and that our team effectively communicated the upgrade campaign. We strive to create a welcoming environment for all our customers, and it is pleasing to know that you found our waiting area comfortable and our staff friendly. Your satisfaction is important to us, and we look forward to continuing to serve you in the future.


DL
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Dave L.
Rutland, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2025
cliente verificadoCliente Verificado
10
Quick service. Friendly people.
Took truck right in and finished the work quickly. Carl friendly as always.
Jeff W., President de Don Wood Toyota respondió el 03/02/2025 09:39 AM

We appreciate your positive feedback regarding your recent experience at Don Wood Toyota. It is gratifying to learn that our team was able to assist you promptly and that you found Carl to be friendly. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service in the future.


Cliente verificado
Athens, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2025
cliente verificadoCliente Verificado
10
Good and prompt service.
Hhhhh
Jeff W., President de Don Wood Toyota respondió el 02/28/2025 09:38 AM

We appreciate your feedback and are pleased to see that you had a positive experience with us. If you have any further comments or additional details that you would like to share, we welcome your input. Your satisfaction is important to us, and we look forward to continuing to serve you well.


Cliente verificado
Coolville, OH
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/26/2025
cliente verificadoCliente Verificado
3
Truck bed not on truck straight
Took my toyota to service, the bed is .25 inch over on drivers side then is on passenger side they took me out to all the new trucks and everyone of them are they way service told me that's the way there making them I can't believe toyota would have set a truck up that way all it is going to do is get rock chips on that side way service talked it's something I got to live with I love the truck but I would not bought it if I had seen it so making me think if next truck will. Be a toyota if I do buy another I will be very cautious

JH
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John H.
Mc Connelsville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2025
cliente verificadoCliente Verificado
10
Great team in the service department!
I also have a Lexus ES300h and Lexus service is good. That being said, I feel Don Wood Toyota service department is better. They listen when you call in to make an appointment and they always follow through. All the staff at the check in counter are professional and friendly. I would highly recommend.
Jeff W., President de Don Wood Toyota respondió el 02/26/2025 09:38 AM

We appreciate your feedback regarding your experiences with both our service department and Lexus. It is encouraging to know that our team is attentive and consistently professional in handling appointments. Your recommendation is valued and serves as motivation for us to maintain our commitment to excellence in service. Thank you for choosing Don Wood Toyota.


JS
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Jennifer S.
Athens, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2025
cliente verificadoCliente Verificado
10
Best service in Athens County
Carl and team are very friendly and easy to work with when getting your vehicle maintenanced or repaired. I don't feel like they try to pressure or oversell - just state the facts of where things are with your vehicle. I've also asked them to check extra things that weren't originally in my appointment and the team was happy to do that.
Jeff W., President de Don Wood Toyota respondió el 02/24/2025 09:38 AM

We appreciate your feedback regarding your recent experience with our service team. It is encouraging to hear that Carl and the staff provided you with a friendly and straightforward experience during your vehicle maintenance and repairs. Our aim is to ensure that our customers receive honest assessments without any pressure, and it is gratifying to know that you felt comfortable requesting additional inspections. Thank you for choosing us for your automotive needs.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.