
hello Barbara, Thank you for reaching out to us. We were able to verify that your case is currently under review by our corporate investigation team. We would like to encourage you to continue working with your case manager regarding your inquiry into this incident. Thank you. ^cc
Hello Paul, thank you for your feedback regarding your 2026 Hyundai IONIQ 5. We’re sorry to hear about your experience. If you need any assistance, we encourage you to contact our customer care center at (800) 633-5151. One of our representatives will be happy to assist you further. Thank you ^cc