Service was great, was done properly and in a timely manner. The only negative is that I made a call
to ask about their rate for installing tires on my car. When I came in to have it done they confirmed the price was correct. But then they asked me if I was going to want the tires balanced as well. Every place I called gave me a rate for installing tires which includes balancing them. But Chihuahua’s said it was an added expense, which changed the total price I had to pay. It ended up being a similar price as other places. But I didn’t like that they quote you a lower rate to get you in the door and last minute they split the process of the service you are getting into different steps that are “added expenses” when it’s something that it’s supposed to be included. It’s like having a price for a hamburger, you order it and at the last minute they ask you if you want it cooked, cause that be an added expense. Common sense says it’s gotta be cooked. Same thing with installing tires. I had tire shops closer to my house but I went there cause of the better rate and ended up being even more than other places I called. So, besides the sketchy pricing, the actual service at the shop was well done and fast. People at the shop are great. Staff at the office? Just make sure to ask every single question as to not to be surprised at the end.
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Friendly Automotive has been taking care of my vehicles for the last five years and I have never had
a bad experience or felt like they were taking advantage of me. The staff is fantastic and the owner is really nice. Thanks so much for keeping my car in tip-top shape!
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Brought my car for front wheel bearing replacement and it was done well and expeditiously. I brought
the car in late but they showed considerations and finished the work overnight. I was treated respectfully and cautiously. The cost was fair, based on past experience and the final cost turned out below the quote.
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For 12 years I stuck with Certified Transmission & Car Care in Upland. Tony and his crew had taken gr
eat care of my vehicles and vehicles owned by family members who still use their services. Unfortunately, since moving to Menifee, Upland is too far to try to get cars serviced or repaired since Certified Transmission isn't open on Saturdays. I've had no luck finding a Mechanic until now. I took a shot at using Bradley Auto Care by taking them my 2006 Hummer H2 and Liam was quick to perform maintenance needed and the text alert containing data from a full vehicle inspection is awesome. Just a couple of days ago, I returned to have them service my 2006 Expedition and again, the service and worked completed was awesome, to the point I've already recommended a friend to try the service. I'm the type who prefers to stick with one network of people to get things done and I hope I can go another 12 year and more with Bradley Auto when it comes to taking care of my cars/trucks. The pricing was a bit high (in my opinion), but I'm sure as the relationship builds, that will not be an issue as well. However; at this time and for the unforeseeable future, I'll be taking my 4 vehicles (2016 Ford Escape, 2015 Kia Optima EX, 2006 Hummer, 2005 Expo), to Bradley Auto Center & my 19 year old son say's he'll do the same with his car (2012 Fiesta) when needed. Thanks Liam and crew for a prompt service and customer service. See you next time & FYI I have a 2008 Nissan Altima in my garage and in the not too distant future, I'll need to replace or rebuild the engine it :-).
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Johnny is my go to sales rep and always goes above and beyond! I could not ask for a better place to
get my car back on the road in the matter of hours!
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