WB

WILL BISHOP

Pohanka Hyundai

Calificación General

4.6

(917 reviews)

67

Reseñas de WILL BISHOP

DH

Danielle H.

Temple Hills, MD

2014 Hyundai Sonata

12/27/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Mr. Will B. is the BEST!!!

Mr. Bishop does a excellent job in making sure he takes care of my car and makes me feel comfortable and keeps me informed about my vehicle.

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/28/2018 02:24 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

Cliente verificado

Bowie, MD

2012 Hyundai Santa Fe

12/26/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good service, but did not receive call about status until I had I call.

Maybe it was just a busy day, but would have liked to speak to someone about anything concerns prior to pick up.

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/28/2018 02:23 PM

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

SG

Starr G.

Washington, DC

2015 Hyundai Elantra

12/26/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Thank you!

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/28/2018 10:20 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

DW

Darrick W.

Morningside, MD

2013 Hyundai Sonata

12/24/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

great service

great service

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/28/2018 10:17 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

Cliente verificado

Washington, DC

2017 Hyundai Sonata

12/24/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great work

The service area was amazing. I did not have to wait long for someone to assist me and my vehicle was fixed in a timely manner

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/28/2018 10:17 AM

Thank you for giving us a great rating and for recommending our business to other potential customers. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

MB

Micheal B.

Upper Marlboro, MD

2013 Hyundai Sonata

12/21/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Keep it up

I have been going to the dealership for some years now and Will Bishop aka Cedrick has always taken good care of my ride while always keeping me in the loop with any updates as they arise. Keep it up brother and thank you.

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/28/2018 10:15 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

Cliente verificado

Glenarden, MD

2012 Hyundai Sonata

12/19/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Service!!

Will was very helpful and professional. I did not have to wait all day to have my car serviced. Keep up the good work.

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/20/2018 03:08 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

Cliente verificado

Washington, DC

2018 Hyundai Elantra

12/18/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Anonymous

N/a

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/20/2018 03:02 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

BH

Byron H.

Bowie, MD

2012 Hyundai Genesis

12/18/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Silver Sally Genesis

Outstanding!!

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/18/2018 03:19 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

LT

Lavatte T.

Suitland, MD

2012 Hyundai Elantra

12/17/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer Service

From the time I spoke with the service representative (Mr. Will Bishop) on the phone, from when I met with him, until my vehicle was ready; he was friendly and helpful. He made me aware of funds I was due for my mileage and went so far as updating my address information that company had on file (which was my previous address) to notify them of the mileage on my vehicle so I may receive my refund via the mail. I received my vehicle back that evening in a timely fashion.

Once (before - about a year or so ago) I remember their was an issue with my vehicle for months that another dealership was not able to resolve. I brought my vehicle into you all and it was resolved when I received my vehicle back that same day.

Keep up the good work!

Satisfied customer,
Ms. Turner

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/18/2018 03:17 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

Cliente verificado

Washington, DC

2015 Hyundai Sonata

12/15/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Greatest place ever

I always have great experience at Pohanka

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/17/2018 03:07 PM

WOW! Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

AB

Andrea B.

Capitol Heights, MD

2018 Hyundai Tucson

12/14/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great and fast service !

I went in for an oil change, I was out in about an hour with my SUV’s tires rotated and oil changed!

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/15/2018 12:15 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

JB

Joan B.

Temple Hills, MD

2016 Hyundai Tucson

12/12/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

car recall

The notice of the recall was appreciated.

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/13/2018 03:02 PM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

RT

Robbin T.

Oxon Hill, MD

2017 Hyundai Sonata

12/11/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service!!!

Service is always I don't care what ever time I go there I never there a long time.

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/12/2018 02:41 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

Cliente verificado

Upper Marlboro, MD

2015 Hyundai Elantra

12/11/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent customer service. The wait for the vehicle was just as they indicated it would be.

Excellent customer service. The wait for the vehicle was just as they indicated it would be.

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/11/2018 03:29 PM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

DWAYNE FORRESTER

DH

Dorothy H.

Capitol Heights, MD

2018 Hyundai Elantra

12/07/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer services

Excellent service

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/10/2018 03:01 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

CP

Cheryl P.

Waldorf, MD

2013 Hyundai Sonata

12/07/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Customer Service

Thank you, Pohanka service for your outstanding job in servicing my 2013 Sonata. Your attention to detail helped me complete my car repair in a timely manner.

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/10/2018 02:56 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

SS

Sandra S.

Fort Washington, MD

2018 Hyundai Elantra

12/05/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer Service

Intake was excellent

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/05/2018 03:12 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

Cliente verificado

Greenbelt, MD

2014 Hyundai Santa Fe

12/04/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always return

Respectful employees, very clean comfortable waiting area & convenient location. They always keep you up to date with your vehicle in a timely matter.

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/05/2018 03:11 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

CL

Cornell L.

Suitland, MD

2013 Hyundai Genesis

12/04/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Took my 2013 Genesis here for service and I why treated great by my service advisor Will

Recomendado

ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 12/05/2018 03:10 PM

We appreciate your positive feedback about our business. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com
Customer Service Liaison

New Thinking. New Possibilities.

Empleados con los que trabajó

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