TO

TUNDE O'CONNOR

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

EN
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Emil N.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I like the atmosphere of the waiting room. Everything about my car is explained well. Having my car cleaned inside & out is a plus.
I like the atmosphere of the waiting room. Everything about my car is explained well. And having my car cleaned inside & out is a plus!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/02/2020 01:52 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
n/a
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/02/2020 06:13 AM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Our team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GA
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George A.
Bunnell, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
great place to have your car service and Jeanne our service rep is always great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/29/2020 07:23 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Service Department is the best.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/28/2020 05:46 AM

 We greatly appreciate you taking the time to share your service experiences with us and continued loyalty to Hyundai of St. Augustine. Our service team is dedicated to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

TT
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Terry T.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The people
They are very friendly
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/26/2020 05:43 AM

  We thank you for taking the time to share your service experience with us and your kind words. Our service team is dedicated to keeping you safe and committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DF
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Deborah F.
Green Cove Springs, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always excellent service
I have bought two vehicles from this dealership and will continue to be a customer. The service dept is always great.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/15/2020 10:13 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Ormond Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Just an oil change, but done fast and with smile on the face
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/14/2020 05:42 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating.
We are committed to exceeding your expectations with a smile on our face.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JP
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Jeffrey P.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service.
.....thorough and friendly, a pleasure to have my car serviced there!
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/11/2020 06:14 AM

 We appreciate you taking the time to share your service experience with us and your kind comments.  We are blessed to have such wonderful guests. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JN
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Jennfier N.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love Hyundai!
Soondi is always so sweet and kind greeting me and making sure all my car needs are met. She is an asset to your organization!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/06/2020 05:49 AM

 Thank you for sharing your service experience and kind words with us. Tunde is a tremendous asset to our service team and is committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LK
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Laszlo K.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/04/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Warranty service
Hyundai honored its manufacturer's warranty and replaced all the parts and provided the labor and even a rental car at no cost at all.
The dealership's customer advisor was very friendly , knowledgeable and hard working and saved no effort to deliver a great service.
We were very satisfied with Hyundai of Saint Augustine and I would definitely recommend this dealership to anybody. Thank you for the great job.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/04/2020 11:46 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/03/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Completed the recall in my 2010
Only took one hour.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/04/2020 06:04 AM

 Thank you for taking the time to share your service experience with us and your candid feedback. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service with Concern for Quality
The staff is courteous and listens to your questions. Best dealership I've done business with in over 50 plus years.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/01/2020 07:00 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CJ
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Clement J.
Palm Coast, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Excellent service, great people. always courteous and friendly. Service as usual, very high quality
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/28/2020 12:03 PM

 We greatly appreciate you taking the time to share your service experience with us and candid feedback. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LH
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Laura H.
Palm Coast, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change and tire rotation
Services was done with charge for tire rotation. Car wash and vacuum, but only floor.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/28/2020 06:08 AM

 Thank you for sharing your service experience with us. We are committed to exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CN
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Cindy N.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My only vomplaint
It's not the first time I have had an oil change or tires rotated etc. General maintenance and my only vomplaint because I do not sit and wait for the car do I request a call upon completion which I do not receive! I wait a couple of hours and call there and yesy car is done. So why don't I get a phone ?
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/27/2020 06:34 AM

 Thank you for sharing your service experience with us. Our sincere apologies for not contacting you when your vehicle was completed. We will be sure to address this on our next team meeting. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JR
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Jeff R.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Tunde O'Connor
We have used other Hyundai dealerships for service but always felt like number. So I decided to try some place new, the Hyundai of St. Augustine is not close to our home but felt we may have better luck. From the very start until the end it was an absolute pleasure dealing with Tunde O'Connor, she kept me informed through out the whole process. She gave a me a complete run down of my vehicle and had my issues diagnose properly and let me know right away what was involved and what the cost was going to be. So here's the bonus, I was so impressed that I brought my Chevy vehicle there for a few issues. She was able to fix one of the issues however felt that the other issues where more suited for the Chevrolet dealership. Tunde offered to take my Tahoe down the street to the Chevy dealership on her lunch break, now that is above an beyond. You do not get service like that now days. I will forever be a client of Tunde O'Connor.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/21/2020 11:58 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AB
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Albert B.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good people
Work Done on time
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/17/2020 10:24 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CL
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Christopher L.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Quick efficient honest friendly service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/10/2020 02:04 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RH
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Richard H.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
quality service
Pleasant experience from start to finish. This isn't a one time only it's every time I'm there for service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/20/2020 12:01 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GA
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George A.
Bunnell, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service as always
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/19/2020 07:26 AM

 Thank you for sharing your service experience and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
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