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TUNDE O'CONNOR

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

Reseñas de TUNDE O'CONNOR

DH
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Darlene H.
Saint Augustine, FL
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
My service tech was awesome went over my expectations.

Thank you
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/05/2020 06:28 AM

Thank you for taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
GA
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George A.
Bunnell, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Each and ever one have always been wonderful and knowledgeable.
Jeanie was our service representative each and every time we have had service she has gone above and beyond to help us with our service telling us what we need to keep our car running
great. We always know we will get the best work done to our car at St. Augustine dealership.
Thank you Jeanie and everyone else..
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/04/2020 08:42 AM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team enjoys reading how they are doing and is committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MO
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Michael O.
Saint Augustine, FL
2016 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quality service
This dealership went above and beyond what’s expected. They were closing in 15 minutes yet they came to my rescue when my tire went flat and battery was dead. They stayed until everything was back to normal. I really appreciate their accommodating me on a Saturday afternoon.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/24/2020 07:24 AM

 Thank you for sharing your service experience with us and the 5 star rating. Our service team appreciates reading your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
GM
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Gerrit M.
St. Augustine, FL
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service, friendly and fair.
The service reps are always friendly, work hard to follow up with you regarding status of your car's repairs and ensure the car is cleaned and washed before returning it to you after the repairs. The prices are fair (standard) and so far, they have not tried to up-charge me by recommending repairs that were not needed - AND THAT IS VERY IMPORTANT TO ME. You get done only what is needed - so rare these days, to find such an honest dealership. Keep up the great work and customer service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/22/2020 01:04 PM

 We appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
JG
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Janice G.
Saint Augustine, FL
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly professional atmosphere
I've been using them for 6 years and can't say anything bad about the place
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/09/2020 02:24 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.

 Thank you for your continued loyalty to Hyundai of St Augustine.
  Happy New year!!



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
WL
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Wendy L.
East Palatka, FL
2019 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service team
Friendly and speedy service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/06/2020 05:58 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.

 Happy new year from all of us at Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
RG
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Robert G.
Saint Augustine, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The employees
My advisor is amazing and polite. He showed excellent skill when it came to customer service. Thank you
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/26/2019 12:22 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Cliente verificado
Saint Augustine, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Service was excellent as always.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/20/2019 05:58 AM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
PG
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Patricia G.
Saint Augustine, FL
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome staff and service!
Once again Hyundai St. Augustine exceeded my expectations! They have raised the bar so high, it is amazing! Fast and efficient service at all levels! Tunde and Roger...you are fantastic!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/17/2019 05:58 AM

 We greatly appreciate you taking the time to share your kind words and 5 star rating. We are committed to exceeding  your expectations. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
JN
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Jennfier N.
Saint Augustine, FL
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Tundy is amazing!
My engine stopped-had to have my car towed to the dealer - Tundy submitted my claim to the warranty company and got the repairs (a new engine) taken care of all under warranty! I was so relieved and beside myself - she really went above and beyond to help me when I was already distraught over my car breaking down.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/03/2019 05:46 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Tunde always goes above and beyond to make sure she exceeds expectations. 

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Flagler Beach, FL
2014 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Santa Fe Sport
Service was completed expediently.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/26/2019 02:45 PM

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
LG
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Larry G.
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
24,000 mile checkup
Service department is always helpful and courteous. Fresh cookies are VERY good.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 11/25/2019 04:55 AM

We thank you for sharing your service experience with us and the 5 star rating.  We are committed to exceeding your expectations.

Thank you to all our wonderful guests  for helping make us the 
# 1 Hyundai Customer Satisfaction Service Center 
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Jacksonville, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Helped us thru a very trying time
Service was excellent
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 11/25/2019 04:56 AM

We thank you for sharing your service experience with us and the 5 star rating.  We are committed to exceeding your expectations.

Thank you to all our wonderful guests  for helping make us the 
# 1 Hyundai Customer Satisfaction Service Center 
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
Cliente verificado
Hastings, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service & Parts departments
It's all good! No pressure just the facts and service to back it up.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/22/2019 07:25 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
PD
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Philip D.
Palm Coast, FL
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
I like the service people and the way they treat you.
Service is great and the people are friendly
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 11/12/2019 07:05 AM

We thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
St. Augustine, FL
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Button Pusher
My experience was great. The service employees took and evaluated my Tucson immediately. I learned a new door assembly was needed. In about ten days I had a replacement. I could again push the button to enter my car. Thanks for speedy and professional experience.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/11/2019 05:48 AM

 Thank you for taking the time to share your service experience with us and we are happy we could help. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
Cliente verificado
Ormond Beach, FL
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly customer service
Explain things and no pressure to pay for unnecessary service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/07/2019 06:45 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Palm Coast, FL
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love the service at St.Augustine Hyundai.....Do not like my 2018 Tucson Hyundai!
I have leased cars from Hyundai of St. Augustine for many years. From Sales to Service Dept. the staff is friendly and recognizes me. My only problem is my recent lease of the 2018 Tucson. I can't wait to end my lease and go back
to leasing the Santa Fe. I understand that 2018 Tucson had a lot of problems with the transmission. In all the years of driving Hyundai vehicles, this is the first time that I have not felt comfortable in driving this 2018 Tucson.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/06/2019 06:42 AM

 Thank you for taking the time to share your experiences with us and we hope you able  get into the new Santa Fe. The new Santa Fe's are extremely nice. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
Elkton, FL
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service people
Thumbs up
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/29/2019 10:16 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
GH
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George H.
St. Augustine, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GREAT PLACE TO DO BUSINESS
PERFECT ALL AROUND. NOTHING MORE TO SAY!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/25/2019 10:18 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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