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TUNDE O'CONNOR

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

Reseñas de TUNDE O'CONNOR

EA
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Elisa A.
Palm Coast, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly and efficient.
The service was friendly and efficient. My car was handled with care in a sufficient manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/06/2021 01:55 PM

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
JW
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James W.
Ponte Vedra Beach, FL
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great people
My favorite service department ever.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2021 11:55 AM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Cliente verificado
St. Augustine, FL
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Helpfull
My service attendant was very helpful
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/29/2021 02:26 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RW
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Reginald W.
Jacksonville, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The only place to buy and service your vehicle
The staff is very professional and sensitive to your needs.. They don't take advantage of you and get you into a situation that's going to sink your finances.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2021 06:43 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
EB
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Ellen B.
St. Augustine, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/18/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great overall experience
Great service from time of arrival to time of departure
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2021 06:40 AM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
RD
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Richard D.
Saint Augustine, FL
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Satisfaction
Hyundai if St Augustine never disappoints.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/17/2021 02:46 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
GM
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George M.
Ormond Beach, FL
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great service
For 10 years we have been totally satisfied with the services provided and the quality of the vehicles
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/16/2021 10:49 AM

 Thank you for taking the time to share your service experience with us and kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
JW
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Jeffrey W.
Alachua, FL
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Accountability
I had purchased tires for my Genesis during the sale (4 for price of 3), however the wrong tires were ordered (no big inconvenience) and the correct ones ordered but I guess after the sale period. The service representative Tundy O'Connor was held responsible for this minor mistake and subsequently paid for 1/4 of my tires cost. I feel this is extremely unfair and she should be reimbursed fully for this. The correct tires should have been discounted as the replacement tires for my vehicle. Unless she is reimbursed for this simple mistake I feel I cannot in good conscience continue to give St. Augustine Hyundai my business, and I planned on purchasing a new Genesis soon. Please do right by an employee who just tries to excel in her job and not monetarily punish one of your fine & industrious employees.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/01/2021 08:08 AM

 Thank you for taking the time to share your service experience with us. Tunde and our  service team are always committed to keeping you safe while exceeding your expectations. Tunde is an outstanding asset to our team and we always take care of our superstars. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
MP
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Michael P.
Palm Coast, FL
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
n/a
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/28/2021 05:42 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
ER
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Ernest R.
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome.
Stopped by because ;eft rear tire indicated low pressure. The service rep didn't hesitate to take care of my issue. It was like when going for a scheduled maintenance. They treated my vehicle like it was the own. You know that tender loving care. Ended up had two nails in the tire. Service advisor checked the tire warranty and found it was still under full replacement coverage. Not many places would go out of there way to make sure you receive the fullest benefit of your warranty coverage. Thanks Hyundai. "you're awesome".
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/18/2021 02:14 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
JS
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James S.
Athens, GA
2015 Hyundai Genesis Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/08/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service is excellent!
We return to Hyundai in St. Augustine for service as often as we are in the area. We live in Athens, GA. But we bought our car in St Augustine and like the efficiency of the service dept. We know we will be back in August.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/10/2021 06:40 AM

We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
PG
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Paul G.
Saint Augustine, FL
2021 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love this dealership!
The sales personnel are friendly and not pushy. The service personnel are very helpful and informative and seem to care.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/06/2021 01:20 PM

 We greatly appreciate you taking the time to share your service and sales experience with us. Our staff is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
SF
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Stephen F.
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/05/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
The service was good.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/05/2021 09:02 AM

 We greatly appreciate you taking the time to share your service experience with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
St. Augustine, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/04/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Dependable and convenient service that’s local.
I have dealt with this dealership since purchasing my first Hyundai and expect to continue to as time goes by. One thing I especially like is that there is consistency in both the sales and service staff, so you know what to expect and they know what you need.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/04/2021 01:51 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our sales and service teams are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
CM
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Colleen M.
Palm Coast, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Efficient and Caring A Winning Combination
Mechanics are Hyundai trained which gives me peace of mind. Couldn't ask for better service than what my service advisor Tunde offers. This dealership service department is truly interested in customer satisfaction.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/30/2021 12:49 PM

 Thank you for taking the time to share your service experience with us and your kind words. Tunde and our  service team are committed to keeping you safe while exceeding your expectations. We greatly appreciate your longtime loyalty.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
ER
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Ernest R.
Saint Augustine, FL
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quality Service Professionals'
When you arrive there's someone to greet you like an old friend and ready to take care of your vehicles needs. Service plus. That about sums it up.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/13/2021 01:28 PM

 Thank you for sharing your service experience with us and your kind words. Our service staff is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
DM
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Diane M.
Saint Augustine, FL
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
This is a wonderful dealership. I am very happy with their service area as well. Nice caring staff. The care is very well serviced and taken care of.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/01/2021 11:44 AM

 Thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
CG
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Carol G.
Jacksonville, FL
2021 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great 4x
I am on my 4th Hyundai from Hyundai of St. Augustine - I think that says it all!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/31/2021 05:40 AM

 We greatly appreciate you taking the time to share your service experiences and kind words words with us. We are truly blessed to have such wonderful guests. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
JL
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Joseph L.
Jacksonville, FL
2018 Hyundai Santa Fe Sport
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2021
cliente verificadoCliente Verificado
Categoría: Service
New review
St Augustine is the best dealership I have ever worked with the service department is great tuned my service person does a great job
Recomendado
Empleados con los que trabajó
TO
TUNDE O'CONNOR
JL
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Joseph L.
Jacksonville, FL
2018 Hyundai Santa Fe Sport
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2021
cliente verificadoCliente Verificado
Categoría: Service
New review
St Augustine is the best dealership I have ever worked with the service department is great tuned my service person does a great job
Recomendado
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/15/2021
Tipo de Servicio: Maintenance
Categoría: Service
frendly people
staff is very good i never had a bad service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/15/2021 09:45 AM

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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