TRAVIS KUHN

Temecula Hyundai

Calificación General

4.8

(595 reviews)

80

Reseñas de TRAVIS KUHN

Cliente verificado

Menifee, CA

2013 Hyundai Accent

02/25/2022

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

OUTSTANDING SERVICE

After engine light came on, the Hyundai Service Dept. squeezed in my vehicle after we explained we use this vehicle as a commuter car, which saves us lots of $$$ in gas. We received our vehicle back within a few days. Thank you for your prompt and outstanding service.

Travis K., Service Advisor de Temecula Hyundai respondió el 02/25/2022 12:44 PM

Thank you for taking the time to fill out the survey and the great review! See you next visit!

Travis Kuhn
Service advisor
951-699-6807

Empleados con los que trabajó

JY

Joel Y.

Corona, CA

2013 Hyundai Veloster

02/24/2022

Tipo de Servicio: Repair

Cliente Verificado

8

Categoría: Service

Unsure but would definitely buy another vehicle

Jdndndndj

Travis K., Service Advisor de Temecula Hyundai respondió el 02/25/2022 07:17 AM

Thank you for the honest feedback and taking the time to fill out the survey. I will be reaching out to you today on a solution.

Travis Kuhn
Service advisor
951-699-6807

Empleados con los que trabajó

MM

Maria M.

Victorville, CA

2012 Hyundai Sonata

02/03/2022

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

All employee there is very helpfull friendly the manner thier profisional job.

I well always love to come back over in over because they do everything what my need for my car and am very much satisfied thier work in my Sonata Hyundai 2012

CARLOS V., Service Manager de Temecula Hyundai respondió el 02/07/2022 10:40 AM

Thank you for the great 5 star review. We appreciate you as a customer of Temecula Hyundai.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Cliente verificado

Sun City, CA

2017 Hyundai Tucson

01/28/2022

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Excellent service….?

Car was heating up for no reason, call Hyundai up about the problem n they got me in first thing next morning.
Got my car fix next day , within hours n they did an excellent job…?
Excellent customers service….??

CARLOS V., Service Manager de Temecula Hyundai respondió el 01/29/2022 08:36 AM

Thank you for taking the time to fill out the survey with a great 5 star review. We appreciate you as a customer of Temecula Hyundai.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Cliente verificado

Temecula, CA

2017 Hyundai Sonata

01/21/2022

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Excellent Service

There have been two occasions lately when I had to take my car in for repair at Temecula Hyundai. Both times I have received great communication from the Service Managers. As soon as the problem was identified the repair was performed that day and my car returned to me. I am confident
In the workmanship in the service department at Temecula Hyundai and highly recommend them.

CARLOS V., Service Manager de Temecula Hyundai respondió el 01/29/2022 08:34 AM

Thank you for taking the time to fill out the survey with a great 5 star review. We appreciate you as a customer of Temecula Hyundai.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

RA

Reynaldo A.

Winchester, CA

2020 Hyundai Ioniq Phev

01/05/2022

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Great friendly service staff

Came in with some lights on my dash and the crew at Temecula Hyundai were able to get it fixed fast. Great service and crew! These guys deserve a raise.

CARLOS V., Service Manager de Temecula Hyundai respondió el 01/05/2022 11:15 AM

Thank you for being such a awesome customer. We are always very happy to see you when you come in. We are always here to help you with anyhitng you may need from service to warranty repairs to lube jobs. Feel free to call us at any time for any service you need.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

EL

Evelyn L.

Temecula, CA

2018 Hyundai Sonata

12/30/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Staffs are very accommodating

Staffs are friendly
Easy to make a schedule for a service

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/30/2021 12:55 PM

Thank you for the perfect 5 star review. We appreciate you as a customer of Temecula Hyundai. Happy Holidays.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

AF

Anthony F.

Wildomar, CA

2013 Hyundai Sonata Hybrid

12/29/2021

Tipo de Servicio: Repair

Cliente Verificado

9

Categoría: Service

Warranty work just past the warranty period that was authorized & performed at no cost.

Tight parking lot at service center, but staff handles the challenges in stride & efficiently. Car apparently was 17 miles past warranty mileage on the date of appointment & they took care of it for no cost & without too much drama. Commendable & honorable: unique among dealerships. This Sonata Hybrid is the families first choice for touring. Super comfy car, great gas mileage, fair price, great service & honored long warranty +. We will be back...

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/30/2021 12:55 PM

Thank you for the perfect 5 star review. We appreciate you as a customer of Temecula Hyundai. Happy Holidays.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

AS

Adrian S.

Temecula, CA

2020 Hyundai Santa Fe

12/18/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Service call

The staff in the service department were attentative to my needs and explained in detail what work my vehicle needed and the best course of action regarding any repairs.

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/30/2021 12:47 PM

Thank you for the perfect 5 star review. We appreciate you as a customer of Temecula Hyundai. Happy Holidays.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

NR

Neda R.

Escondido, CA

2020 Hyundai Santa Fe

12/04/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

I love my new car !!1

Alex Fathi and his team were very knowledgeable and professional. This is the 3rd car I purchased from them and I am very satisfied and happy with their service.

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/06/2021 08:22 AM

Thank you for the great 5 star review. We appreciate you as a customer of Temecula Hyundai.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

AC

Alicia C.

Wildomar, CA

2020 Hyundai Tucson

12/04/2021

Tipo de Servicio: Maintenance

Cliente Verificado

9

Categoría: Service

Great service

Been coming here for several years now and always receive great service. Travis is extremely helpful & patient. He explains and is very detailed about his work. The staff are all hard workers but Travis & Carlos stand out for me. Keep up the great service guys and thank you for always attending to my car.

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/06/2021 08:21 AM

Thank you for the great 5 star review. We appreciate you as a customer of Temecula Hyundai.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Cliente verificado

Fallbrook, CA

2017 Hyundai Sonata

11/30/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Good service

Good service

Travis K., Service Advisor de Temecula Hyundai respondió el 12/14/2021 05:56 PM

Thank you for the honest feedback. Thank you for being a valued customer of Temecula Hyundai. We will see you next service.

Travis Kuhn
Service advisor
951-699-6807

Empleados con los que trabajó

PD

Patrica D.

Sun City, CA

2010 Hyundai Genesis

11/26/2021

Tipo de Servicio: Maintenance

Cliente Verificado

9

Categoría: Service

Regular maintenance.

Travis is my go to Service Rep...I trust and respect his input concerning my vehicle. Thanks Travis.

PEYTON E K. de Temecula Hyundai respondió el 11/26/2021 01:58 PM

Good Afternoon Patricia,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Travis and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2010 Hyundai Genesis!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Empleados con los que trabajó

AB

Amne B.

Murrieta, CA

2020 Hyundai Elantra

11/24/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great service!

Very attentive

PEYTON E K. de Temecula Hyundai respondió el 11/24/2021 10:46 AM

Good Morning Amne,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Travis and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2020 Hyundai Elantra!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Empleados con los que trabajó

DB

Debra B.

Murrieta, CA

2022 Hyundai Tucson

11/14/2021

Tipo de Servicio: Repair

Cliente Verificado

2

Categoría: Service

I expected better!

Took longer than I was told, didn't get an explanation of service and I never saw the advisor, Travis, again.

PEYTON E K. de Temecula Hyundai respondió el 11/15/2021 09:31 AM

Good Morning Debra,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback, and would like to assure you that we take any negative experiences into serious consideration, so that we may learn and grow as a business. We strive to provide 5-Star Customer Service to every guest that visits Temecula Hyundai, and it is evident that in your case, we failed to do just that.

As a result, I'd like to invite you to please contact me at your earliest convenience. I'd love an opportunity to gather as much information about your experience as possible. I can be reached either by e-mail or phone call, as provided below.

Thank you again for your feedback. We are grateful for your business and truly do value you as a member of hte Temecula Hyundai Family.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service
(951) 699 - 6807
pkatz@temeculahyundai.com

Empleados con los que trabajó

Cliente verificado

Perris, CA

2020 Hyundai Palisade

11/11/2021

Tipo de Servicio: Repair

Cliente Verificado

7

Categoría: Service

To Many Problems

It is new palisade ,and it is to many problems..

PEYTON E K. de Temecula Hyundai respondió el 11/15/2021 09:27 AM

Good Morning Octavio,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback, and would like to assure you that we take any negative experiences into serious consideration, so that we may learn and grow as a business. We strive to provide 5-Star Customer Service to every guest that visits Temecula Hyundai, and it is evident that in your case, we failed to do just that.

As a result, I'd like to invite you to please contact me at your earliest convenience. I'd love an opportunity to gather as much information about your experience as possible. I can be reached either by e-mail or phone call, as provided below.

Thank you again for your feedback. We are grateful for your business and truly do value you as a member of hte Temecula Hyundai Family.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service
(951) 699 - 6807
pkatz@temeculahyundai.com

Empleados con los que trabajó

JZ

Jayson Z.

Fallbrook, CA

2016 Hyundai Sonata

11/02/2021

Tipo de Servicio: Maintenance

Cliente Verificado

8

Categoría: Service

Had early morning appointment and everything went smoothly

Early morning crew was very good. Had a busy day ahead of me. So you guys (Hyundai!of Temecula) were a great start.

PEYTON E K. de Temecula Hyundai respondió el 11/03/2021 08:14 AM

Good Morning Jayson,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Travis and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2016 Hyundai Sonata!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Empleados con los que trabajó

SB

Sheryl B.

Murrieta, CA

2018 Hyundai Santa Fe Sport

10/31/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Kind and courteous

Service advisor was very kind a courteous. I told him I had a 3 hour time limit and he made sure my vehicle was ready.
Washed and on the road. Thank you Curtis.

PEYTON E K. de Temecula Hyundai respondió el 11/01/2021 09:15 AM

Good Morning Sheryl,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Travis and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2018 Hyundai Santa Fe Sport!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Empleados con los que trabajó

DJ

Diana J.

Temecula, CA

2019 Hyundai Sonata

ReScore Reseña™

10/29/2021

Cliente Verificado

10

Categoría: Service

My positive expectations about Hyundai Corporation have been renewed.

The maintenance manager, Carlos, has been very helpful working on resolving the 3 issues with my car. Although the parts needed are not in yet, I have a future appointment to have the repairs completed. Carlos has communicated with me several times since my first service visit and assured me that everything will be corrected on my next visit. I have renewed confidence in Hyundai Corporation and with the service department, especially Carlos. I really love my car and look forward to when it is back at 100% performance thanks to Carlos!

Empleados con los que trabajó

LE

Linda E.

Hemet, CA

2017 Hyundai Sonata Hybrid

10/26/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Excellent Service

Great dealership to do business with and have your car serviced.
Special Thanks to Travis! He really helped us deal with whatcould have been a real pain but Travis gave us the info to get us to the customer service dept for Hyundai and within 2 weeks we had our new hybrid battery. Thank you, Travis for exceptional customer service!!

PEYTON E K. de Temecula Hyundai respondió el 10/26/2021 12:54 PM

Good Afternoon Linda,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Travis and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2017 Hyundai Sonata Hybrid!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Empleados con los que trabajó

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