STEPHEN EBERHARDT

Cindy,

Thank you for the fantastic 5 star review! Its always a pleasure having you with us at the shop. If there is any we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Thank you Heather for the 5 star review!

We are truly grateful for you and for your business over the years.
It is always a pleasure to see you.

Enjoy the rest of your week!

Steve

Thank you for taking the time to fill out our survey.
Your opinion is extremely important to us.

We truly apologize for the inconvenience you suffered your last visit.
Do to unforseen/special circumstances, we did run out of inspection stickers.
When I was informed of the situation, I personally attempted to reach out to you about 1/2 hour prior to visit.

I see you have an appointment scheduled for this upcoming Monday.
We look forward to an opportunity to regain your trust & confidence.
I beleive we can do that.

Thank you so much for your business and the time you spend with us.
You are valuable to us.

Steve

Thank you Diann for the 5 star survey and the nice words!

We are very thankful for you and the time you spend with us.
We look forward to your next visit.

Have a great rest of your week!

Steve

Thank you Heather for taking the time to fill out our survey.

Your opinion is very important to us.
I understand your frustration about the situation.
We will come to you and provide a vehicle for you while we fix your vehicle.
We will make sure the concern will be reconciled before it is brought back to you.

We apolgize for the inconvenience and hope to eventually earn your trust for the future.

We are truly grateful for your business.

Steve

Thank you for taking the time to fill out our survey!
Your opinion is very important to us.

We apologize for the incovenience.
We understand the frustration you are feeling about the situation.
We will come to you and provide a vehicle for you while we repair your vehicle.
Your vehicle will not return to you until it is fixed.

Our intentions are to not only repair your vehicle but also regain your trust.
I believe we can do that.

We are grateful for you and your business.

Steve

Thank you Diane for the 5 star survey and the kind words.

We'll take "friendly".
We are truly thankful for you and your business.
We look forward to your next visit with us.

Enjoy the rest of your week!

Steve

Thank you Guy for the 5 star survey and the kind words!

We are thankful for your business and the time you spend with us.
We look forward to another opportunity to serve.

Have a great rest of your week!

Steve

Thank you Wayne for the 5 star survey!

We are truly thankful for your business with us.
We look forward to another opportunity to serve.

Enjoy the rest of your week!

Steve

Thank you Amy for taking the time to fill out our survey and for 5 stars!

I am very happy everything went well with your visit.
We are truly thankful for you and the time you spend with us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Thank you John for the 5 star survey!

It is a pleasure to have you as a customer.
We look forward to another opportunity to serve.

Have a great weekend!

Steve

Thank you Brad for the great survey!

Your opinion is extremely important to us.
We are grateful for you and the time you spend with us.

Have a great weekend!

Steve

Thank you James for the 5 star survey!

We are thankful for you and your time with us.
It is always great to see you.

Have an awesome week and stay safe!

Steve

Thank you Gerald for completing our survey.
We take them very seriously.
I consulted our staff that was involved with your vehicle. They were quite suprised.
We feel your comments are misleading and take no consideration the condition of your vehicle when it arrived at our dealership.
Our advisor was extremely "up front and open" about the condition of your vehicle prior to the engine replacement and even made no promises about its condition after repairs. You responded "I agree and understand".
The multiple aftermarket components and the "creative" work performed previously elsewhere was extremely difficult to deal with. We did our best.

That being said, we stand behind our techs and the work they perform. If there is something that was not repaired correctly, we look forward to an opportunity to "right any wrongs".
Please contact me personally if you would like to discuss further.

Thank you for your business,

Steve

Thank you Kesha for the great survey and the nice comment!

We are grateful for your business and the time you spend with us.
It is our pleasure to serve.
We look forward to your next visit.

Enjoy the rest of your week and stay safe!

Steve

Thank you for the great survey!

We are truly thankful for you and the time you spend with us.
We look forward to your next visit.

Have a great week!

Steve

Thank you Mike for the great survey!

Your opinion is valuable to us.
We are grateful for you and the time you spent with us.
Hopefully the next time you come in, we can achieve a 5 star rating in your eyes.
That is what we strive for.

Have a great week!

Steve

Thank you Marc for the 5 star survey!

We are thankful for you and the time you spent with us.
Please do not hesitate to contact us for any/all of your vehicle's needs.

Have a great weekend!

Steve

Thank you for the great survey!

We are thankful for the time you spent with us.
We look forward to another opportunity to serve.

Have a great weekend and stay safe!

Steve

Thank you Wayne for the 5 star survey!

We are extremely grateful for you and your business.
We look forward to another opportunity to serve.

Have a great weekend and stay safe!

Steve

Thank you for the 5 star survey!

We are truly grateful for you and your business with us.
We look forward to another opportunity to serve.

Have a great week and stay safe!

Steve