Reseñas de STEPHEN EBERHARDT

Gene D.

Mohrsville, PA

2016 Hyundai Tucson

06/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

prompt service

Great on time service. Honest, friendly service advisers.

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 06/05/2019 06:12 AM

Thank you Gene for the great survey and the kind words.

You have been a long time customer and value you and your business tremendously!
Have an awesome day!

Steve Eberhardt

Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Matthew B.

West Lawn, PA

2019 Hyundai Elantra

06/03/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Outstanding service

They have a courtesy service second to none. My car got picked up for a repair, was fixed and brought back early the next day. Seriously, their customer service and service is second to none.

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 06/04/2019 05:33 AM

Wow!
Matthew. Thank you for the 5 star survey and the kind remarks.

It is our pleasure to serve and value your business with us tremendously.

Have a great day!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Albert L.

Minersville, PA

2016 Hyundai Tucson

06/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great deal and salesman

Took time to jo over multiple cars and options I had

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 06/04/2019 05:11 AM

Hello Al,
Thank you for the 5 star survey.
We are truly grateful for you and your business.

Have a great day!

Steve Eberhardt

Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Cliente verificado

Kempton, PA

2011 Hyundai Accent

05/31/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Great service & friendly people

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/31/2019 10:07 AM

Thank you for the awesome survey!

It is our pleasure to serve.
Looking forward to your next visit with us.

Have a great weekend!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Cliente verificado

Sinking Spring, PA

2010 Hyundai Elantra

05/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

2010 Elantra service

Hyundai has always done an exceptional job servicing my 2010 Elantra. Steve, the service advisor, took the time to explain what needed to be serviced ahead of time. He also made sure to clean the windshield good, which was pretty messy on the inside.

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/29/2019 04:59 AM

Thank you for the great survey!

We value you and your business tremendously.

Have an awesome day!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Cliente verificado

Orwigsburg, PA

2018 Hyundai Elantra

05/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

VERY HELPFUL

I've had some bad oil changes in the past with different shops so I was a little paranoid after an oil change. So I asked Steve to check the oil level after the oil change before driving the car. He patiently showed and explained to me what to look for or what to watch out for after an oil change. Thank you for taking the time to do so.

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/29/2019 04:48 AM

Thank you for the great survey and the kind words!
It is our pleasure to serve.
Thank you for your time and service with us.

Have an awesome day!

Steve Eberhardt

Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Donald C.

Gordon, PA

2017 Hyundai Santa Fe S

05/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thank you for the service received.

Thank You

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/29/2019 04:42 AM

Thank you for the great survey!

Looking forward to your next visit with us.
Have a great summer!

Steve Eberhardt

Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Petra M.

Hamburg, PA

2013 Hyundai Elantra

05/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Servuce

Service and friendly helpful attitude....and the complimentary car washes!

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/29/2019 04:41 AM

Thank you for the great survey!
We appreciate you and value your business tremendously.

Have a great day!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Jennifer B.

Orwigsburg, PA

2016 Hyundai Tucson

05/26/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

J. Bowen

The maintenance person I dealt with was very courteous and friendly

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/27/2019 04:18 AM

We apoligize that we were unable to provide you with a 5 star service experience.
We strive to to earn and provide 5 star service on a continual basis.
Please feel free to contact me personally if you have any suggestions.

Thank you for your business.
Have a great Holiday!

Steve Eberhardt

Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

David M.

Kutztown, PA

2013 Hyundai Sonata

05/22/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

visit for engine recall

good visit Freedom very helpfull

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/22/2019 01:04 PM

Thank you for the 5 star survey!

We value you and your business tremendously.

Have a great day!

Steve Eberhardt

Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Terri P.

Schuylkill Haven, PA

2017 Hyundai Santa Fe S

05/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Can’t use two coupons

No happy can’t use two coupons

No Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/21/2019 04:05 AM

Thank you for the survey.
We are sorry that we could not provide you with a 5 star visit.
Our coupons that we send out are extremely agressive (That's good!) but unfortunately cannot be combined with each other.
These rules are clearly stated on the coupons. May I suggest using different coupons at different visits.
We appreciate you and value your business tremendously.
Have a great day!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Cliente verificado

Lansford, PA

2019 Hyundai Elantra

05/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Hyundai

By far best dealership around. No b.s. no gimmicks. Will buy again

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/15/2019 12:26 PM

Thank you for the great survey & the kinds words!

See ya next time !!

Steve Eberhardt

Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Michael D.

Reading, PA

2014 Hyundai Sonata

05/13/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Best auto service in Berks co.

Facility clean and well organized.
Coffee and brownies are great.
Cleaned and washed vehicle and vacuumed inside carpets.
Service was fast and sales people are great.

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/13/2019 01:40 PM

Thank you for the 5 star survey!
Also, than you for the kind words.
We are grateful for you and your business.

Have a great day!

Steve Eberhardt

Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Edward W.

Kutztown, PA

2015 Hyundai Veloster

05/13/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Freedom

Service needs to learn to return phone calls

No Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/13/2019 02:29 PM

Thank you for the survey.
Sorry we did meet all of your expectations due to the circumstances.
I would like to reach out to personally about the matter.
We appreciate you and your business tremendously.

Steve Eberhardt

Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Cliente verificado

Reading, PA

2016 Hyundai Tucson

05/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great, fast service

Had oil change and multi- point inspection. Service was fast and any future maintenance needed explained to me.

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/09/2019 04:55 AM

Thanks for the 5 star survey!
We appreciate & value your business.

See ya next time.

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Joseph S.

Saint Clair, PA

2016 Hyundai Tucson

05/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

On time service

Good job, in a timely matter/ with a car wash

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/09/2019 04:53 AM

Thank you for the great survey!
It is our pleasure.
See ya next time!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Cliente verificado

Lehighton, PA

2009 Hyundai Sonata

05/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Dealership

Service was great and at fair prices

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/07/2019 01:54 PM

Thank you for the great survey!
We value you and your service greatly.

See ya next time!

Steve Eberhardt

Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Cliente verificado

Blandon, PA

2014 Hyundai Elantra

05/06/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Wonderful

The customer service at this place is fantastic. All I did was go to get my car inspected, but just the way that the gentleman Steve had handled everything and watching how all the staff talked to customers was really great!

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/07/2019 04:24 AM

Thank you for the great survey!
Thank you very much for the kind words too.

We appreciate your time with us.
See you next time!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Cliente verificado

Coaldale, PA

2017 Hyundai Elantra

05/06/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service and friendly people

I always receive good service at Freedom

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/07/2019 04:21 AM

Thank you for the 5 star review!
We appreciate you and value your business tremendously.

Have a great day!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

Michael H.

Hamburg, PA

2018 Hyundai Elantra

05/06/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

No one at home

No one answered the phone. Later I was transferred all over the place as the folks either don't know how to use the phones or simply didn't want to help me. A couple of days later, I made the connection to Hyundai service and had a quality visit

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/06/2019 06:49 AM

Thank you for the survey.
I am sorry for the inconvenience you felt trying to get a hold of us. We have recently done some more hiring to help with the phones.
We hope to service you better in the future.
Have a great day!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

STEPHEN EBERHARDT

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