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ROGER YOUNG

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1198 reviews)
85

Reseñas de ROGER YOUNG

DM
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David M.
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
customer care is real
GREAT!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/23/2018 06:31 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
NG
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Nancy G.
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
In and out!
Quick and efficient. Friendly staff. It was raining, so I got a raincheck for the complimentary car wash.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/19/2018 02:25 PM

Thank you for sharing your service experience and the 5 star rating. 
We will be glad to give you a rain check for the car wash.
Empleados con los que trabajó
RY
ROGER YOUNG
LB
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Larry B.
Saint Augustine, FL
2010 Hyundai Elantra To
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
always courteous and polite and fairly priced
We were serviced quickly and my car was scanned for any defects that might cause me trouble in the near future.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/19/2018 06:37 AM

Thank you for sharing your service experience with us and for the 5 star rating. 
Empleados con los que trabajó
RY
ROGER YOUNG
SR
STEVE RISLEY
SB
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Spencer B.
Palm Coast, FL
2009 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Everything about it
Friendly and timely service, customer care
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/18/2018 01:34 PM

Thank you for sharing your service experience with us and the 5 star rating. 

Empleados con los que trabajó
RY
ROGER YOUNG
MZ
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Maureen Z.
St. Augustine, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
tucson service
service was quick and efficient
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/18/2018 01:33 PM

Thank you for sharing your service experience with us and for the 5 star rating. 

Empleados con los que trabajó
RY
ROGER YOUNG
AG
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Angelique G.
St. Augustine, FL
2012 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
always friendly, prompt. professional and work around problems to solve quickly
great job as always.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/18/2018 05:22 AM

Thank you for sharing your service experience with us and the 5 star rating. 

Empleados con los que trabajó
RY
ROGER YOUNG
MA
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Martin A.
Jacksonville, FL
2013 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good, friendly, timely service on my 2013 Equus with 50K miles
I'll come back for my 5000 mi. oil change and check up. I live in Jacksonville, about 30 miles away, but I will come to St. Augustine Hyundai for my service.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/17/2018 06:30 AM

Thank you for sharing your service experience with us. We appreciate you coming from Jacksonville to
our dealership and thank you for the 5 star rating.

Empleados con los que trabajó
RY
ROGER YOUNG
WS
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William S.
Saint Augustine, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/13/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Top notch service
We were treated with such kindness and respect. Everything that was done to our vehicle was thoroughly explained. It was wonderful to be treated like a valued customer not just a number in a line!
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/13/2018 12:37 PM

Thank you for sharing your service experience with us
and the 5 star rating. 

Empleados con los que trabajó
RY
ROGER YOUNG
TJ
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Thomas J.
Satsuma, FL
2018 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
# 2 SantaFe
They just get better, service dept really cares, always friendly, the girls in the customer service make great cookies too.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/13/2018 04:20 AM

Thank you for sharing your thoughts with us and
I will let the girls know you enjoy the cookies.

Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding service and personal treatment.
Since purchasing our 2017 Santa Fe we have received nothing less than outstanding service for our vehicle. All service attendants have always conducted themselves with the highest professional standards advising me of issues as well going over post repair service completed. At the same time recommending other areas for future review. It is always pleasant experience the the Hyundai dealership.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/09/2018 08:24 AM


 Thank you for taking the time to share your kind words with us regarding your service experiences with us. Our service team enjoys reading the comments.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
LD
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Linda D.
East Palatka, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Clean, Timely, Efficient
Unfortunately I had major repairs done on my Sonata. I have to thank Roger for explaining the situation with kindness and empathy to soften the blow. He also requested that the repair be expedited as quickly as possible. Oh, and the warm chocolate chip cookies, hot coffee and clean waiting area were a bonus.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2018 02:02 PM


 Thank you for sharing your service experience with us. While nobody enjoys breaking down or having major repairs, we will always do our best in providing the best experience possible.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
GB
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Gail B.
Ponte Vedra Beach, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Detail inspection and suggestions
I felt very confident that the inspection on my Sante Fe was honest, complete and detailed to my understanding and great satisfaction!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/02/2018 11:56 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
VS
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Victoria S.
Saint Augustine, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thanks
Tired look nice
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/02/2018 06:13 AM


 We thank you for sharing your service experience with us and glad to hear you are enjoying your new tires.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SS
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Stephen S.
Palm Coast, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and Friendly
Very efficient
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/02/2018 06:10 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
RD
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Ronald D.
Interlachen, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service
service great always fast great waiting area. I always request Roger as my advisor he is very processional
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/02/2018 06:09 AM


 We greatly appreciate you taking the time to share your service experience with us and we agree, Roger is an asset to our service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
RB
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Richard B.
Saint Augustine, FL
2017 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Veloster
I love my Veloster. Well equipped. Fun to drive. My only complaint is the stereo system I'm extremely disappointed with it sounds like a transistor radio and does not compete my driving experience
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/30/2018 03:21 PM


 Thank you for sharing love for your Veloster with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
CS
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Carol S.
St. Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Consistent Customer Service Excellence
Every time I visit Hyundai of St. Augustine, I receive excellent customer service. They have a great service team and leadership!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/30/2018 11:53 AM


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. Our Service Team enjoys reading how we are doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Really nice people.
Wish I had been told how seriously important these 3 services were before I was way overdue.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/29/2018 03:10 PM


 Thank you for sharing your service experience with us. The scheduled intervals are every 30,000 miles.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
DL
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Darlene L.
Palm Coast, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Albert Land
Great Employees and you can sense there concern for your vehicle. They make my Day when I go for service. Love this place.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/28/2018 02:48 PM


 Thank you for taking the time to share your kind words with us. Our service team enjoys reading the feedback.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
RD
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Rudolph D.
Flagler Beach, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
I have 2 sonatas service has been excellent I will continue to service my cars with them
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/28/2018 11:28 AM


Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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