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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1198 reviews)
92

Reseñas de Ricardo Garcia

NA
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Nicholas A.
Peoria, AZ
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Ricardo Montoya brings loyalty to a new level
Ricardo Montoya is the best Hyundai salesman in town with his knowledge and dedication to his customers. We keep coming back to the Hyundai North Scottsdale and would look for a car if you had any on the lot. I am on my 4th Hyundai Sonata but it may be overpriced for me, so I would like to find a model in my affordability. Ricardo recommended some ideas but none were in stock. He is truly a blessing to work with on my car.
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/01/2021 09:50 AM

Thank you Nicholas for the wonderful review and recommendation for Ricardo your advisor.

We are veryhappy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
BW
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Brenda W.
Phoenix, AZ
2016 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Vehicle maintenance with Ricardo
Ricardo is a fantastic service advisor. He always keeps me informed as to the progress of my vehicles for maintenance or repair. I only take my vehicles to Ricardo as I trust him to be honest.
Dan & Brenda Wyatt
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/19/2021 10:35 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
CR
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Carlos R.
Scottsdale, AZ
2016 Hyundai Equus
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2021
cliente verificadoCliente Verificado
7
Categoría: Service
Outstanding Job
My service manager is Tops

Thank you Ricardo
Empleados con los que trabajó
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Ricardo Garcia
CR
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Carlos R.
Scottsdale, AZ
2016 Hyundai Equus
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2021
cliente verificadoCliente Verificado
7
Categoría: Service
Outstanding Job
My service manager is Tops

Thank you Ricardo
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/30/2021
Tipo de Servicio: Maintenance
6
Categoría: Service
Almost done
Great people the service manager is excellent the work to complete the job fell short of expectations.

Parts not available
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/30/2021 04:33 PM

Thank you Carlos for the feedback.

We share your frustration over parts availability - Ricardo will stay with it though and we promise to get your Equus sorted for you as soon as possible.  We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
KP
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Kathryn P.
Scottsdale, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Always good
Enjoy working with Ricardo
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/17/2021 04:39 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
MM
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Margaret M.
Scottsdale, AZ
2014 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service
Ricardo Garcia couldn’t have done more to make my service experience positive. He was courteous and so very professional. My service experience top-notch.
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/08/2021 03:44 PM

Thank you Margaret for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
RR
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Richard R.
Scottsdale, AZ
2018 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Service
Hyundai North Scottsdale has one of the best if not the best service departments in the valley. My service adviser Ricardo is very knowledgeable and takes the time to review all aspects of your service needs before service is provided. The service manager Mike is always available and will come over and say hello if you’re waiting in their newly remodeled service area lounge. The service techs are also top notch providing excellent care for your vehicle/s.
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/08/2021 03:48 PM

What a wonderful review, thank you Richard.

We've been together a while now and it has been our absolute pleasure to be your dealer.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
JS
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John S.
Phoenix, AZ
2017 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
The service department is excellent!
Working with Ricardo and the team at Hyundai North Scottsdale is always a positive experience. I am pleased with the service and my car is in excellent shape due to the level of care provided by all team members.
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/30/2021 09:23 AM

Thank you coach for the great review and recommendation for Ricardo Garcia.

We are veyr happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
TS
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Theodore S.
Rio Verde, AZ
2018 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
A great experience as it always is!
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/23/2021 11:16 AM

Thank you Theodore for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
AB
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Amy B.
Phoenix, AZ
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Ricardo!
Ricardo is by far the best person working at Hyundai. He is always going above and beyond to take care of my car. I’m so grateful he’s my advisor! I’m so thankful for this dealership. Thank you!!
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/23/2021 11:17 AM

Thank you for Amy for the amazing review and recommendation for Ricardo Garcia your advisor.

We are so happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
PM
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Phillip M.
Scottsdale, AZ
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Earnhardt. Showing them how it's done.
Other companies should record all of Earnhardt's calls for quality assurance and training purposes. They could really learn a lot.
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/23/2021 11:18 AM

Thank you for Phillip the great review.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Fountain Hills, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Outstanding service
Ricardo always provides outstanding service
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/23/2021 11:18 AM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
SH
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Shirley H.
Phoenix, AZ
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ricardo is excellent
Service is amazing
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/31/2021 09:20 AM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
RP
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Richard P.
Cave Creek, AZ
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/21/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
earnhardt
great place for service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/31/2021 09:21 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Sierra Vista, AZ
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
I will not go anywhere else!
The local Hyundai dealership turned me away. I contacted Earnhardt where I bought my car. They squeezed me and took care of everything. They were able to get everything covered under the Hyundai care package.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/31/2021 09:44 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
TC
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Thomas C.
Glendale, AZ
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
service
they have the best service in az ricardo and the rest of the crew are great
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/31/2021 09:45 AM

Thank you for the awesome review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
TS
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Terry S.
Phoenix, AZ
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Advisor
Ricardo has been my service advisor since 2011. This is my third Sonata he has taken care of and he is outstanding. Professional and friendly and gies the extra mile to get the job done in a timely manner.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/31/2021 09:46 AM

Thank you Terry for the amazing review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
JD
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Jerry D.
Scottsdale, AZ
2018 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Exceptional service
Outstanding service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/31/2021 09:52 AM

Thank you Jerry for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
DZ
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Daniel Z.
Scottsdale, AZ
2017 Hyundai Ioniq Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
quality service
I can always count on great service and if the are any questions they are always taken care of. Ricardo at the front desk is exceptional. Always explains what is going on and address any concerns. you can tell he truly cares about your needs


thanks dan
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/31/2021 10:06 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
BC
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Beth C.
Cave Creek, AZ
2017 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Earnhardt Hyundai North Scottsdale
Earnhardt Hyundai North Scottsdale is by far the best dealership that I have ever used. Ricardo Garcia, my service advisor, is very knowledgeable and friendly. He always keeps me advised of what is being done and how much it will cost. I never feel like I am being ripped off - especially since I am a woman. I would not hesitate to recommend Earnhardt Hyundai to everyone I know. Keep up the good work!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/23/2021 09:21 AM

Thank you Beth for the wonderful review and recommendation for Ricardo Garica your advisor.

We are very happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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