NORM ROSEN

Earnhardt Hyundai North Scottsdale

Calificación General

4.9

(1373 reviews)

74

Reseñas de NORM ROSEN

RS

Robert S.

Scottsdale, AZ

2012 Hyundai Veracruz

07/25/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Dropped in without an appointment

No issues! Great experience again!!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/25/2017 11:04 AM

Thank you for the wonderful review.

Even on a surprise visit, it is always a pleasure to see you and your beautiful Veracruz. We're here to help keep you going and if a GV80 is in your future, we'll be here for that one too.

Michael Southern
Service Manager

Empleados con los que trabajó

DN

David N.

Scottsdale, AZ

2011 Hyundai Sonata

07/25/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Delivers on their promise

Prompt service, excellent people, fine facility, excellent work.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/25/2017 11:28 AM

Thank you for the excellent review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

DA

David A.

Mesa, AZ

2016 Hyundai Sonata

07/24/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent experience

Everyone was pleasant, the work was completed on time, and our service rep even helped me finding a coupon. We have had consistently excellent service, and are on our 3rd new Hyundai as we have been very happy with the quality of the cars.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/25/2017 11:38 AM

Thank you for the wonderful review.

It is always nice to hear these comments from our repeat Hyundai owners. We are glad you enjoy our service and we look forward to serving you for many more years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

SE

Susan E.

Scottsdale, AZ

2014 Hyundai Santa Fe S

07/24/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Regular maintenance

Norm was great!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/24/2017 11:58 AM

Thank you for the excellent review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2017 Hyundai Santa Fe S

07/24/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent

Service was excellent.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/24/2017 11:07 AM

Thank you for the excellent review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

MS

Michael S.

Scottsdale, AZ

2016 Hyundai Santa Fe S

07/21/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great

Timely and courteous

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/21/2017 09:05 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

PW

Pamela W.

Phoenix, AZ

2015 Hyundai Tucson

07/19/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

I am proud to have a service done on my Hyndai

Everything was done great

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/19/2017 04:27 PM

Thank you for the wonderful review.

We are proud to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

MB

Melissa B.

Scottsdale, AZ

2004 Hyundai Santa Fe

07/18/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service is Outstanding

This service department is so great, I just bought ANOTHER Hyundai!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/19/2017 04:44 PM

Thank you for the 5-star review.

We are happy to be your family's dealer for all of your many Hyundais. What a testament to longevity that you waited to replace your 2004 with a 2018 - and have kept your 2004 to give on to family as it is still going strong. We look forward to being here for you for the next 14 years as well, 2032, here we come!

Michael Southern
Service Manager

Empleados con los que trabajó

SA

Shane A.

Scottsdale, AZ

2014 Hyundai Santa Fe

07/17/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Norm Saved The Day!

It took a few times of calling to get my service appointment scheduled but once I arrived Norm was a pleasure to work with and very helpful. The service was completed well before the time promised.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/19/2017 04:24 PM

Thank you for the positive review and recommendation for Norm Rosen your advisor.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

VO

Valerie O.

Scottsdale, AZ

2011 Hyundai Genesis

07/17/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

very coutesous people. nice watiing room

had an oil change & car came back with cracked windshield

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/18/2017 09:24 AM

We are certainly sorry your windshield cracked.

Most often this would be a rock chip from driving really anywhere in our area. Perhaps there was extra strain on the chip while the car was on the service rack, perhaps the cool water from our car wash aggravated it.

We'll help you coordinate with your insurance for replacement and again, we're very sorry this happened during your visit here.

Michael Southern
Service Manager

Empleados con los que trabajó

NP

Nancy P.

Phoenix, AZ

2017 Hyundai Santa Fe S

07/17/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Service Experience

The best service experience from start to finish. Thank you to Michael Southern and Norm who answer all of my questions and concerns and ensure quality service of my vehicle.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/17/2017 12:48 PM

Thank you for the wondeful review.

We are happy to be your Hyundai and Genesis dealer and we look forward to serving you for many more years, miles and vehicles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

DS

Danielle S.

Phoenix, AZ

2013 Hyundai Genesis Co

07/17/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Multi check for a reason

Disappointed

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/18/2017 09:13 AM

Thank you for your response.

Dead batteries never happen at a good time and certianly so soon after service it is a disappointment. When we tested the battery it passed, sometimes they do act like lightbulbs and work right up until they don't. If we had any inclination there was an issue with your battery we would have been happy to sell you one during your visit.

We will continue to check your battery each time your in for service and we'll hope to catch it next time before it leaves you stranded.

Michael Southern
Service Manager

Empleados con los que trabajó

IK

Ira K.

2013 Hyundai Santa Fe S

07/16/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

work done as required in prompt fashion

excellent

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/17/2017 12:49 PM

Thank you for the excellent review and post to Google+.

We are very happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

2016 Hyundai Sonata

07/16/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

xxxxx

xxxxx

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/17/2017 12:48 PM

Thank you for the 5-star review.

xxxxx
xxxxx

Michael Southern
Service Manager

Empleados con los que trabajó

MS

Murray S.

Scottsdale, AZ

2014 Hyundai Sonata

07/13/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

great job

did things quickly and no charge for recall items

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/13/2017 10:59 AM

Thank you for the great review.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

2017 Hyundai Santa Fe

07/13/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Excellent service & results

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/13/2017 10:58 AM

Thank you for the excellent review.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Fountain Hills, AZ

2016 Hyundai Elantra Gt

07/07/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Rating

Good service and nice people

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/07/2017 02:54 PM

Thank you for the positive review and praise for our service and people.

We look forward to seeing you and your GT again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2015 Hyundai Genesis

07/07/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Professional and timely.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/07/2017 02:53 PM

Thank you for the great review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

VC

Valerie C.

Chandler, AZ

2017 Hyundai Sonata

07/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great job again

Norm andMike always take great care of me. They are the reason that I drive from Chandler to North Scottsdale for all my service. Great job you guys!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/05/2017 09:50 AM

Thank you for the wonderful review and recommendation here and on Facebook.

It is truly our pleasure to be your Hyundai dealer and when you're here, you're like family. Enjoy your summer and we'll see you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Cave Creek, AZ

2015 Hyundai Genesis

07/04/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Nice waiting area.

Service was okay, not great.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/05/2017 11:38 AM

Thank you for your feedback.

We strive for great, sometimes we have to settle for ok. We are glad you like our waiting area and we hope we do better by you next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

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