MM

MARIO MACIAS

#1 IN THE NATION
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

Cliente verificado
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Good service, friendly, accommodating.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/14/2018 07:33 AM

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

GH
gravatar
Gary H.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Another great experience at San Tan Hyundai. Mario took care of me again.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/14/2018 07:32 AM

Gary,
Thank you for your feedback and for recognizing Mario. It's always a pleasure when you come in! Thank you for your continued loyalty and we look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Gilbert, AZ
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service that listens to the customer
Service Department goes above and beyond to deliver value.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/14/2018 07:15 AM

Thank you for your feedback. We appreciate you taking the time to review your experience here at San Tan Hyundai. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Maricopa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Went in for a routine oil change, all Hyundai employees we met were friendly and helpful. Mario was our personal representative assisting us. He was absolutely amazing! Prior to our scheduled service, our windshield had cracked a few days earlier. He was able to set us up with a windshield company, which a couple days later helped file our claim with insurance company. That process was so easy and stress free! While during our oil change, we only waited about 45mins and left with a cleanly washed vehicle as well. We will definitely be returning for future needs.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/14/2018 06:51 AM

Thank you for your wonderful feedback! We appreciate you recognizing Mario for his excellent customer service skills. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

CM
gravatar
Christopher M.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Comment
Recomendado
Cara M. de San Tan Hyundai respondió el 02/13/2018 07:55 AM

Christopher,
Thank you for your review. We appreciate you and your continued business. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

ER
gravatar
Edward R.
Maricopa, AZ
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Atmosphere and the people
My service is Mario and I have always had a great experience with him , he keeps me well informed about my vehicle and informs me of any potential problems, I feel that in Mario I have someone who I can really trust
Recomendado
Cara M. de San Tan Hyundai respondió el 02/12/2018 09:26 AM

Edward,
Thank you for your feedback and for recognizing Mario. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

LT
gravatar
Larson T.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love Mario and Hyundai
We have had four hyundai vehicles in our family and love, love, love San Tan Hyundai for sales and service. Mario is a great service advisor, and we just love the whole Hyundai experience from check in to waiting area to price. Highly recommend Hyundai, San Tan Hyundai, and San Tan Hyundai service!
Recomendado
Cara M. de San Tan Hyundai respondió el 02/12/2018 08:58 AM

Larson,
Thank you for your feedback. We appreciate you recognizing Mario for his wonderful customer service. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

ME
gravatar
Marc E.
Tempe, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Product and service efficiency
Thanks team!
Recomendado
Cara M. de San Tan Hyundai respondió el 02/12/2018 08:50 AM

Marc,
Thank you for your feedback! We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

CF
gravatar
Clifford F.
San Tan Valley, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Samar
Good service quality nice people to deal with
Recomendado
Cara M. de San Tan Hyundai respondió el 02/09/2018 11:53 AM

Clifford,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

LB
gravatar
Louis B.
Sun Lakes, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
LOF & Recalls
Good friendly Services
Nice waiting atea
Recomendado
Cara M. de San Tan Hyundai respondió el 02/09/2018 11:49 AM

Louis,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

MW
gravatar
Melinda W.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great
Great
Recomendado
Cara M. de San Tan Hyundai respondió el 02/09/2018 08:09 AM

Melinda,
Thank you for your feedback. We appreciate you and your continued business. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

JT
gravatar
James T.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service. As always.
Mario always takes excellent care of my Sonata. Nice to have a trusted resource like Mario and San Tan Hyundai.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/09/2018 07:54 AM

James,

Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

DL
gravatar
David L.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
short wait time. popcorn in waiting room.
I would only take my Azera to San Tan Hyundai for service. They are friendly and it is a stress-free experience.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/08/2018 12:05 PM

David,
Thank you for your feedback. We appreciate you choosing San Tan Hyundai! We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

JP
gravatar
Jim P.
Chandler, AZ
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thanks to Marcos Macias
Thanks to Mario Macias again for taking care of me as well as my wife Nancy, I always depend on Mario because we go back to when I brought the Hyundai at San Tan brand new.
I felt like that Mario would see that we had a person drive us to our house and when the car was finished being serviced they would send the friendly driver back to pick us up to get
out car and pay the bill.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/08/2018 07:50 AM

Jim,
Thank you for your feedback. We appreciate you recognizing Mario for his wonderful customer service. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Santan Hyundai
Always taken care of at Santan Hyundai
Recomendado
Cara M. de San Tan Hyundai respondió el 02/08/2018 07:40 AM

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

AM
gravatar
Angelica M.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
They were very friendly answered all my questions.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/06/2018 02:15 PM

Angelica,
Thank you for your feedback. We appreciate you taking the time to review your experience. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Maricopa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Overall good service.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/06/2018 07:21 AM

Thank you for your feedback. We aprpeciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

GR
gravatar
Gary R.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mario Macias great as usual
He always takes care of me and lets me know the urgent stuff versus what can wait.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/05/2018 02:19 PM

Gary,
Thank you for your feedback and for recognizing Mario. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Gilbert, AZ
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Loyal customer
We have owned several Hyundai vehicles. We really enjoy driving and it is gratifying to be able to trust the San Tan service department. We appreciate your quick and trustworthy department to take good care of our Santa Fe!
Recomendado
Cara M. de San Tan Hyundai respondió el 02/05/2018 08:25 AM

Thank you for your feedback. We appreciate you being one of our loyal customers. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

JG
gravatar
John G.
San Tan Valley, AZ
2014 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
JOHN Gilbertson’s service dept review
Prompt & courteous service.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/05/2018 08:24 AM

John,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.