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MARIO MACIAS

#1 IN THE NATION
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

Cliente verificado
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service dept
Let’s face it, ovone likes to go to get their car serviced, eacpecially at the dealer. Great thing about San Ran Hyundai is the prices are competitive with local shops and they have people like Mario Macias working for them. Working with Mario is like hanging out with a friend. He is friendly and laid back. His no pressure approach makes the experience enjoyable even when you spend more than you initially planned.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/21/2018 12:08 PM

Thank you for your response. I'm very glad to hear you had a good experience. We value Mario as much as you do, here at San Tan Hyundai. We appreciate you and your business. We are here if you need anything. Have a great day!

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

HT
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Hayes T.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service
San Tan Hyundai was very professional and handle our maintenance quickly.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/21/2018 11:22 AM

Hayes Trust,
Thank you for your feedback. We appreciate your repsonse. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Consistent service
As usual, my car was serviced in a timely manner. The service rep Mario always acts professionally, and provides feedback on the services being performed on my vehicle.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/21/2018 08:30 AM

Thank you for your response. I'm very glad to hear you had a good experience. We are here if you need anything. Have a great day! 

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

BC
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Barbara C.
Roosevelt, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Replacement of air filters and oil change
I was pleasantly surprised with my trip to San Tan Hyundai this time. The work was completed in just a little over an hour. The service representative, Mario, was very diligent and helpful. He had my discounts all ready and I was in and out before I knew it. I appreciated the quick return as I waited on the vehicle. Mario is always professional and helpful and advises me if there's anything I need to be preparing to maintain on the vehicle.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/21/2018 08:09 AM

Barbara,
Good morning, thank you for your feedback. We are pleased to know you were well taken care of by Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

AD
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Alan D.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
Fast and quick service
Recomendado
Cara M. de San Tan Hyundai respondió el 02/20/2018 12:41 PM

Alan,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

LR
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Louis R.
Gilbert, AZ
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Aim to please
Always willing to please
Recomendado
Cara M. de San Tan Hyundai respondió el 02/20/2018 09:43 AM

Louis,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly service
Polite and friendly service.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/20/2018 09:42 AM

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great oil change
I got a great oil change.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/19/2018 10:07 AM

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Urbandale, IA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Vehicle report
Although it’s nice to have the vehicle report available on line it does not give enough detail. It states the number of items inspected, it does not say what they are. I like this information for my files. Other than that, this place is great,
Recomendado
Cara M. de San Tan Hyundai respondió el 02/19/2018 10:00 AM

Thank you for oyur feedback. We appreciate you and your continued business. We look forward to helping you at your next  visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
very good
very good
Recomendado
Cara M. de San Tan Hyundai respondió el 02/16/2018 01:58 PM

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

FH
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Felicia H.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and courteous
Professional, and friendly from the minute you arrive, through your checkout.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/16/2018 01:39 PM

Felicia,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

MK
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Mike K.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
For the last few years, Mario has been our service tech. Both my daughter and I bought at San Tanj Hyundai she has a 2013 Sonata and I have the 2016 Tucson. We are pleased with our purchases and very happy with Mario in Service Dept. he has been very helpful, professional and bends over backwards to assist us with our vehicles.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/16/2018 08:46 AM

Mike,
Thank you for your feedback. We appreciate you recognizing Mario for his wonderful customer service. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

BH
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Brandy H.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Only place I go
I trust the dealership to do quality repairs and maintenance. I haven’t been disappointed with their work or their pricing.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/16/2018 07:54 AM

Brandy,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

DC
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David C.
Maricopa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good professional services
Treated professional and excellent service
Recomendado
Cara M. de San Tan Hyundai respondió el 02/15/2018 02:00 PM

David,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

JL
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Jim L.
Sun Lakes, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
the people working there care
good service, clean, waiting room very clean & comfortable
Recomendado
Cara M. de San Tan Hyundai respondió el 02/15/2018 01:56 PM

Jim,
Thank you for your feedback. We appreciate you taking the time to review your experience. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

MM
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Michael M.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
The main reason I have my car serviced there is the people. Mario is great. And so is Rob. Even lot boy Bobby is very helpful.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/15/2018 08:06 AM

Michael,
Thank you for your wonderful feedback. We appreciate you recognizing our employees, Mario, Rob and Bobby. We value the work they perform and who they are as people. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast quick and easy
Appointment made, service done quick and no hassle
Recomendado
Cara M. de San Tan Hyundai respondió el 02/15/2018 07:59 AM

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

RS
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Roberto S.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good employees and services..
excellent...
Recomendado
Cara M. de San Tan Hyundai respondió el 02/15/2018 07:58 AM

Roberto,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

TR
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Terry R.
Mesa, AZ
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice place to visit.
friendly,
Recomendado
Cara M. de San Tan Hyundai respondió el 02/15/2018 07:34 AM

Terry,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great communication!
At the end of the day, getting your car service is a simple thing but it feels better than simple when this dealership keeps you updated the entire time! The texting communication makes it easy to know what's going on without interrupting the day. Thanks guys!
Recomendado
Cara M. de San Tan Hyundai respondió el 02/14/2018 07:49 AM

Thank you for your feedback. We are pleased to know you enjoy our amenities that we have to offer. We appreciate you and your continued business. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.