MARK BOSWELL

Jerry B.

Middleburg, FL

2017 Hyundai Santa Fe S

04/18/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Fast friendly and honest

Love this Dealership from sales to service top notch.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/18/2019 05:58 AM

We greatly appreciate you taking the time to share your service and sales experiences with us. We are committed to exceeding your expectations.

Empleados con los que trabajó

Terry R.

St. Augustine, FL

2013 Hyundai Sonata

04/16/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Roger Young

Roger Young is friendly, and professional. Thanks Roger

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/16/2019 09:56 AM

Thank you for taking the time to share your service experience with us and the 5 star rating. Roger is a valuable member of our service team. Great job Roger!

Empleados con los que trabajó

Richard D.

Saint Augustine, FL

2014 Hyundai Santa Fe S

03/26/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

always pleased

Always give good service and nice folks

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/27/2019 05:39 AM

Thank you for taking the time to share your service experience with us and the 5 star rating.
We are committed to exceeding your expectations.

Empleados con los que trabajó

Cliente verificado

Sidney, ME

2013 Hyundai Elantra

03/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

People are very kind. Waiting room is comfortable.

I don't want to write anything here.

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 03/21/2019 02:16 PM

Thank you for sharing your service experience with us
and for the 5 star rating.

Empleados con los que trabajó

Glenn R.

Elkton, FL

2017 Hyundai Santa Fe S

03/19/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

GREAT WORK

SUPER

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 03/20/2019 05:32 AM

Thank you for sharing your customer service experience
with us and for the 5 star rating

Empleados con los que trabajó

CHERYL BUCK

Lewis C.

Palm Coast, FL

2018 Hyundai Sonata

03/14/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Tech Stop

Received letter for technical upgrade. Made a telephone call, made an apptmt. Arrived early, car was checked in, within 30 min. time upgrade was complete, car was washed and I received paper work for completion and a full checkup of auto with what should be done at the next service.Doesn't get better then that.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/15/2019 06:05 AM

We appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.

Empleados con los que trabajó

CHERYL BUCK

Rebecca E.

St. Augustine, FL

2014 Hyundai Tucson

03/12/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

I was very happy with the service I received .

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/13/2019 01:01 PM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó

Donna L.

Cumberland, RI

2015 Hyundai Tucson

03/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

2015 Hyundai Tucson Service

I'm from RI and have my Tucson serviced in St Augustine. Professionally greeted upon arrival. Service representative is very thorough when discussing service to be performed and cost.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/11/2019 05:43 AM

We thank you for taking the time to share your service experience with us and hope you have a wonderful time in beautiful St. Augustine.

Empleados con los que trabajó

Harry L.

Saint Augustine, FL

2018 Hyundai Santa Fe S

ReScore Reseña™

03/07/2019

Cliente Verificado

Categoría: Service

THAT THEY CARE ENOUGH TO TRY MAKE BETTER RELATIONSHIPS.

ROGER THANKS FOR CALLING .

Recomendado

Empleados con los que trabajó

Don N.

St. Augustine, FL

2013 Hyundai Elantra

03/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

waiting area old

service fine,facility outdated,go across the rd. to honda. i'm sure you know.

No Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/05/2019 09:44 AM

Thank you for sharing your service experience with us.

Empleados con los que trabajó

Harry L.

Saint Augustine, FL

2018 Hyundai Santa Fe S

ReScore Reseña™

03/07/2019

Cliente Verificado

Categoría: Service

THAT THEY CARE ENOUGH TO TRY MAKE BETTER RELATIONSHIPS.

ROGER THANKS FOR CALLING .

Recomendado

Reseña Original

03/05/2019

Tipo de Servicio: Repair

Categoría: Service

Needs to be honest

Same as above

No Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/06/2019 05:51 AM

Thank you for taking the time to share your honest feedback with us. We pride ourselves on exceeding our guest's expectations and sincerely appreciate your remarks. We are always looking to improve our guest's experiences and do have new chairs on order. Roger, your service consultant will be following up with you.

Empleados con los que trabajó

Alan H.

Palm Coast, FL

2017 Hyundai Tucson

03/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Staff very professional, efficient and friendly. Many thanks

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/04/2019 07:15 AM

Thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó

Christalyn S.

St. Augustine, FL

2014 Hyundai Sonata

03/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Paying for someone else’s miles

I was extremely disappointed that the services I was advised were due by your online scheduling system were incorrect. The service I scheduled based on your systems recommendation for my vehicle was estimated to be $149. I received a call as the shuttle pulled up to my home advising that the services currently due would cost over $600! And along with the incorrect information advised by your scheduling system I was very disappointed to be advised that a vehicle purchased less than a year ago was not serviced based on the next scheduled interval prior to purchase. My vehicle had over 40,000 miles when I purchased it which is more than halfway to the 60,000 mile service interval. Less than a year and approximately 12,000 miles later I am now charged for 60,000 mile maintenance, that is really unacceptable and not customer focused at all. I have not put 60,000 miles of wear on the vehicle, I am paying for the prior owners driving experience. This recent service has truly changed my opinion of my overall experience related to this vehicle purchase.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/01/2019 01:39 PM

Thank you for sharing your service experience with us and our sincere apologies for any miscommunication. The scheduled services are for maintaining your vehicle going forward with mileage, not for previous miles driven.
Justin, your service consultant will be following up with you.

Empleados con los que trabajó

JUSTIN SPURLOCK

Robert A.

St. Augustine, FL

2016 Hyundai Elantra Gt

02/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

5 Stars

Joe King and his team are awesome!!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/25/2019 02:51 PM

Thank you for taking the time to share your experience with us and hope you had a wonderful vacation.

Empleados con los que trabajó

Cliente verificado

Midland, NC

2017 Hyundai Tucson

02/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

On vacation and I needed an oil change prior to retiring home. Nice folks, good service!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/25/2019 11:36 AM

Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó

Clyde F.

Jacksonville, FL

2016 Hyundai Santa Fe

02/23/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly, efficient service!

The staff is friendly and knowledgeable. We always have a good experience here.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/25/2019 05:30 AM

We appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó

Sheila C.

Ponte Vedra Beach, FL

2014 Hyundai Santa Fe S

02/17/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Taking good care of my car

Just want bring kudos to Tunde, the service advisor that took care of me. Unfortunately they did not resolve my car problem on my first visit but the care and attention of Tunde made all the difference and made me go back there for a second visit when everything was taking care!! Having people like Tunde really brings this dealership to a higher level!!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/18/2019 05:46 AM

We appreciate you taking the time to share your service experience with us and we agree, Tunde is a very valuable member of our service team. We are committed to exceeding your expectations.

Empleados con los que trabajó

Michael P.

Palm Coast, FL

2016 Hyundai Elantra

02/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

easy in easy out

service adviser roger always goes beyond to satisfy

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/15/2019 02:51 PM

Thank you for sharing your service experience with us and the 5 star rating. Roger is committed to exceeding your expectations. Great job Roger!

Empleados con los que trabajó

Alpha M.

Palm Coast, FL

2017 Hyundai Sonata

02/13/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

THANK YOU, HYUNDAI OF ST AUGUSTINE!!

EVERYONE WHOM I INTERACTED WITH IN THE SERVICE DEPT WAS ABOVE AND BEYOND
FRIENDLY, HELPFUL, AND SKILLED...
'TAKES THE PAIN' OUT OF TAKING MY CAR IN FOR SERVICE. :)

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2019 09:16 AM

We appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó