MB

MARK BOSWELL

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(530 reviews)
82

EL
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Eduardo L.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
The Service Department is the best. Always on time and attentive. Free WiFi, Beverages and snacks makes it pleasurable while you wait. Very good job.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/22/2018 06:26 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your service expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Department
Service, efficiency and respect for customer’s time.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/17/2018 11:37 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

TJ
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Thomas J.
Satsuma, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service was good as usual
I hate it when a free service ends up costing me 150 bucks. But I trust the service people, but makes me wonder if they checked the car good before delivery.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/15/2018 05:40 AM

 
 Thank you for taking the time to share your service experience with us and we always provide a 29 multi-point inspection at no charge.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RL
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Roger L.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/04/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Was very pleased with my latest service visit. Danny Perez is great! He always explains everything that needs to be done and what wast done when the job is complete.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/04/2018 12:35 PM


 We thank you for taking the time to share your service experience with us. Please let Danny know how we can earn a 5 star rating on your next visit.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MH
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Marcus H.
Saint Johns, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Solid Maintenance Dept.
Solid Maintenance department that handled my service with professionalism and courteous interactions. I can feel they take pride in their work and value the customer.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/27/2018 05:44 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
2017 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
Consistently excellent as always!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/26/2018 06:00 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PS
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Peter S.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Check up oil change etc
Comfortable wait, car done and clean good price and service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/14/2018 02:56 PM


 We appreciate you taking the time to share your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DI
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David I.
Saint Augustine, FL
2013 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
service
Great service team in and out quickly
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/10/2018 01:56 PM


 Thank you for taking the time to share your service experience with us and as always, it is a pleasure to have you visit with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

TF
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Teresa F.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very efficient
Oil change took less than 1 hour
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/10/2018 07:20 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We understand your time is valuable and we value your time.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Orange Park, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service!
As always, Hyundai of St. Augustine provided great service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/10/2018 05:13 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JL
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John L.
Palm Coast, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/07/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service and Staff
I want to recognize Sylvester Moore who greeted me with a smile and was so attentive. What a delight he is!!Keith came over to me to let me know that he was working on my vehicle and gave me the status. But I was also very impressed and observed with Tunde who sat down with each customer and explained to them in details of work done. She is very impressive with er professionalism and customer service skills. Another lade, don't know her name also came out to speak to me to speak to me about my car. She was also very kind and good.,
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/07/2018 02:54 PM


 Thank you for taking the time to share your kind words with us about your service experience. Sylvester, Keith, Tunde and Cheryl really enjoy reading the compliments are definitely valuable members of our service team.



It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
The service was excellent!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/30/2018 06:22 AM


 We thank you for taking the time to share your service experience with us your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service.
A little expensive. Would like an occasional discount coupon for oil change and tire rotation for good customers.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/27/2018 05:33 AM


 Thank you for sharing your service experience with us and keep a look out for coupons and specials. Our website also always has discounts on it too.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DS
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Diane S.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
the people
the service is good and the people friendly and very helpful
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/21/2018 05:32 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PM
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Patrick M.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Convenient location and easy scheduling
Prompt service and friendly staff
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2018 11:18 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CP
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Carey P.
Neptune Beach, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
review
submit
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/08/2018 02:45 PM

 We appreciate you taking the time to share your service experience with us. Please let us know how we can earn a 5 star on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Waiting made better
Love the soda /water provided and the courtesy drivers. Only thing better would be a work area so working folks could do computer work while they wait.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/08/2018 11:54 AM

Thank you for sharing your service expwerience with us and the 5 star rating. 
We do have a desk set up in the customer lounge with a comupter some people will work at this station.

Empleados con los que trabajó

KR
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Ken R.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
All service personnel are focus on doing their job right the first time...
See above
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/06/2018 05:30 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

BK
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Bruce K.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
First free oil change
Made the appointment for oil change and was told I could come right in. They took care of me right away and did a good job. My only problem is this survey from Jennee. She thanked me for bringing my car in July 31st. That was incorrect our service was done July 7th. Gotta get your records updated. But service was great.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/02/2018 11:16 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JC
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John C.
Palm Coast, FL
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil change
The service woman was excellent. My free oil changes are up so I will look for a less expensive service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/01/2018 03:15 PM

Thank you for sharing your service experience with us and the 5 star rating. We hope you continue to have us service your Santa Fe. Synthetic-blend oil and filter service, multi-point inspection and complimentary car wash for $29.95. We always have coupons and specials on our website.


It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.