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MB

MARK BOSWELL

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(530 reviews)
82

Reseñas de MARK BOSWELL

DF
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Deborah F.
Green Cove Springs, FL
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great service
I’ve been a customer since 2012 and have always received the best service. I will continue to be a customer and highly recommend them.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/18/2019 08:29 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
JB
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Jerry B.
Middleburg, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast friendly and honest
Love this Dealership from sales to service top notch.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/18/2019 05:58 AM


 We greatly appreciate you taking the time to share your service and sales experiences with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
TR
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Terry R.
St. Augustine, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Roger Young
Roger Young is friendly, and professional. Thanks Roger
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/16/2019 09:56 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. Roger is a valuable member of our service team. Great job Roger!



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
RD
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Richard D.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
always pleased
Always give good service and nice folks
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/27/2019 05:39 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Cliente verificado
Sidney, ME
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People are very kind. Waiting room is comfortable.
I don't want to write anything here.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 03/21/2019 02:16 PM

Thank you for sharing your service experience with us
and for the 5 star rating.
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
GR
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Glenn R.
Elkton, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
GREAT WORK
SUPER
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 03/20/2019 05:32 AM

Thank you for sharing your customer service experience 
with us and for the 5 star rating 
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
LC
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Lewis C.
Palm Coast, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Tech Stop
Received letter for technical upgrade. Made a telephone call, made an apptmt. Arrived early, car was checked in, within 30 min. time upgrade was complete, car was washed and I received paper work for completion and a full checkup of auto with what should be done at the next service.Doesn't get better then that.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/15/2019 06:05 AM


 We appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
RE
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Rebecca E.
St. Augustine, FL
2014 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
I was very happy with the service I received .
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/13/2019 01:01 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
DL
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Donna L.
Cumberland, RI
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
2015 Hyundai Tucson Service
I'm from RI and have my Tucson serviced in St Augustine. Professionally greeted upon arrival. Service representative is very thorough when discussing service to be performed and cost.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/11/2019 05:43 AM


 We thank you for taking the time to share your service experience with us and hope you have a wonderful time in beautiful St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
HL
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Harry L.
Saint Augustine, FL
2018 Hyundai Santa Fe S
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2019
cliente verificadoCliente Verificado
Categoría: Service
THAT THEY CARE ENOUGH TO TRY MAKE BETTER RELATIONSHIPS.
ROGER THANKS FOR CALLING .
Recomendado
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
DN
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Don N.
St. Augustine, FL
2013 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
waiting area old
service fine,facility outdated,go across the rd. to honda. i'm sure you know.
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/05/2019 09:44 AM


 Thank you for sharing your service experience with us.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
HL
gravatar
Harry L.
Saint Augustine, FL
2018 Hyundai Santa Fe S
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2019
cliente verificadoCliente Verificado
Categoría: Service
THAT THEY CARE ENOUGH TO TRY MAKE BETTER RELATIONSHIPS.
ROGER THANKS FOR CALLING .
Recomendado
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
03/05/2019
Tipo de Servicio: Repair
Categoría: Service
Needs to be honest
Same as above
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/06/2019 05:51 AM


 Thank you for taking the time to share your honest feedback with us. We pride ourselves on exceeding our guest's expectations and sincerely appreciate your remarks. We are always looking to improve our guest's experiences and do have new chairs on order. Roger, your service consultant will be following up with you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
AH
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Alan H.
Palm Coast, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Staff very professional, efficient and friendly. Many thanks
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/04/2019 07:15 AM


 Thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
CS
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Christalyn S.
St. Augustine, FL
2014 Hyundai Sonata
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Paying for someone else’s miles
I was extremely disappointed that the services I was advised were due by your online scheduling system were incorrect. The service I scheduled based on your systems recommendation for my vehicle was estimated to be $149. I received a call as the shuttle pulled up to my home advising that the services currently due would cost over $600! And along with the incorrect information advised by your scheduling system I was very disappointed to be advised that a vehicle purchased less than a year ago was not serviced based on the next scheduled interval prior to purchase. My vehicle had over 40,000 miles when I purchased it which is more than halfway to the 60,000 mile service interval. Less than a year and approximately 12,000 miles later I am now charged for 60,000 mile maintenance, that is really unacceptable and not customer focused at all. I have not put 60,000 miles of wear on the vehicle, I am paying for the prior owners driving experience. This recent service has truly changed my opinion of my overall experience related to this vehicle purchase.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/01/2019 01:39 PM

 Thank you for sharing your service experience with us and our sincere apologies for any miscommunication.  The scheduled services are for maintaining your vehicle going forward with mileage, not for previous miles driven.
 Justin, your service consultant will be following up with you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
RA
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Robert A.
St. Augustine, FL
2016 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
5 Stars
Joe King and his team are awesome!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/25/2019 02:51 PM


 Thank you for taking the time to share your experience with us and hope you had a wonderful vacation.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
Midland, NC
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
On vacation and I needed an oil change prior to retiring home. Nice folks, good service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/25/2019 11:36 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
CF
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Clyde F.
Jacksonville, FL
2016 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, efficient service!
The staff is friendly and knowledgeable. We always have a good experience here.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/25/2019 05:30 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
SC
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Sheila C.
Ponte Vedra Beach, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Taking good care of my car
Just want bring kudos to Tunde, the service advisor that took care of me. Unfortunately they did not resolve my car problem on my first visit but the care and attention of Tunde made all the difference and made me go back there for a second visit when everything was taking care!! Having people like Tunde really brings this dealership to a higher level!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/18/2019 05:46 AM


 We appreciate you taking the time to share your service experience with us and we agree, Tunde is a very valuable member of our service team. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
MP
gravatar
Michael P.
Palm Coast, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
easy in easy out
service adviser roger always goes beyond to satisfy
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/15/2019 02:51 PM


 Thank you for sharing your service experience with us and the 5 star rating. Roger is committed to exceeding your expectations. Great job Roger!



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
AM
gravatar
Alpha M.
Palm Coast, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
THANK YOU, HYUNDAI OF ST AUGUSTINE!!
EVERYONE WHOM I INTERACTED WITH IN THE SERVICE DEPT WAS ABOVE AND BEYOND
FRIENDLY, HELPFUL, AND SKILLED...
'TAKES THE PAIN' OUT OF TAKING MY CAR IN FOR SERVICE. :)
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2019 09:16 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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