Soluciones Empresariales
English Español
SureCritic / Concesionario Ford / Mike White Ford of Coeur d'Alene / Matt Brunner
MB

Matt Brunner

Mike White Ford of Coeur d'Alene
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(284 reviews)
76

Reseñas de Matt Brunner

Cliente verificado
Blanchard, ID
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great experiencr
Friendly, courteoud professional, timely.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/15/2022 02:28 PM

Anonymous, thank you for the great review! Friendly, professional and timely are always our goals! We look forward to serving you again in the future! 

Empleados con los que trabajó
MB
Matt Brunner
LJ
gravatar
LARRY J.
Cheney, WA
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2022
cliente verificadoCliente Verificado
10
Categoría: Service
New Customer
I was pleasantly surprised from the moment I drove my truck into the service department. I was quickly greeted by Matt who, like everyone at the dealership was pleasant, friendly, polite, respectful, and helpful. I was instantly impressed with their phenomenal customer service. Matt carefully reviewed the vehicle inspection results by the mechanic with me after the service was done. Mike White Ford gave me the impression they truly cared about having me as a customer.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/15/2022 02:28 PM

Larry, thank you for the 5 star review! We're so glad that your experience was so pleasant! We do care! We look forward to serving you again in the future!

Empleados con los que trabajó
MB
Matt Brunner
MB
gravatar
MICHAEL B.
Coeur D'Alene, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Super.
Fast, efficient, knowledgeable, informative, friendly.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/01/2022 02:52 PM

Michael, thank you for the super review! We're so glad that you had such a good experience with our team! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
MB
Matt Brunner
Cliente verificado
Post Falls, ID
Ford Five Hundred
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2022
cliente verificadoCliente Verificado
8
Categoría: Service
Awesome customer service!
Cole kept me informed about the progress of my vehicle maintenance. Thank you!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/01/2022 02:41 PM

Anonymous, thank you for the awesome review! We're so glad that Cole took such good care of your vehicle. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
MB
Matt Brunner
RS
gravatar
ROBERT S.
Osburn, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Service
Professional environment with very personable employees. Matt took very good care of me.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/01/2022 02:40 PM

Robert, thank you for the excellent review! We're very proud of our team and so glad that you had good experiences with them. We'll be sure to pass along your kind words to Matt!

Empleados con los que trabajó
MB
Matt Brunner
Cliente verificado
Hauser, ID
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change
As usual everything went good!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/01/2022 02:37 PM

Anonymous, thank you for the 5 star review. We're so grateful that you choose to keep returning to us. We look forward to serving you again in the future!

Empleados con los que trabajó
MB
Matt Brunner
SL
gravatar
SUSAN L.
Coeur D Alene, ID
Lincoln MKX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2022
cliente verificadoCliente Verificado
9
Categoría: Service
Great service
Had a scheduled oil change. Was met right on time in the service dept. and service completed in timely manner as I waited in the comfortable lounge area.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/28/2022 10:56 AM

Susan, thank you for the great review. We're so glad that everything went smoothly and timely while you waited! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
MB
Matt Brunner
JS
gravatar
JOHN S.
Rathdrum, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Service
Very well informed. Love bringing my vehicle here..?
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/28/2022 10:44 AM

John, thank you for the 5 star review! We're very proud that you enjoy taking your vehicle here! We love serving you! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
MB
Matt Brunner
RP
gravatar
ROBERT P.
Blanchard, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change/inspection
Thanks for the timely service. It would be nice if the service guy would try harder to get the oil in the engine and not on top of it...lol thank you though guys we appreciate you taking care of our families truck.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 02:45 PM

Robert, thank you for the kind review. We appreciate you trusting us to take care of your family's truck! We've also passed along your words to our techs to be a bit more careful. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
MB
Matt Brunner
RS
gravatar
RICK S.
Hayden, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great as expected
Oil change price is competitive with anyone. Staff courteous and professional.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 02:43 PM

Rick, thank you for your great review! We're so glad that your oil change experience went well! We look forward to serving you again in the future!

Empleados con los que trabajó
MB
Matt Brunner
TH
gravatar
TERRY H.
Spokane, WA
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2022
cliente verificadoCliente Verificado
10
Categoría: Service
awesome customer service....
great customer service
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 02:37 PM

Terry, thank you for the awesome review! We're so glad that you had such a great experience! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
MB
Matt Brunner
LG
gravatar
LEONARD G.
Coeur D'Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2022
cliente verificadoCliente Verificado
10
Categoría: Service
OIL CHANGE
no problems
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 02:35 PM

Leonard, thank you for the 5 star review! We're so glad that your oil change went smoothly. We look forward to serving you again in the future!

Empleados con los que trabajó
MB
Matt Brunner
TP
gravatar
THOMAS P.
Post Falls, ID
Ford Expedition
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2022
cliente verificadoCliente Verificado
5
Categoría: Service
Oil change
Mike White Ford has friendly people and I’m always satisfied with the work done. My only complaint is the amount of time I have to wait to schedule a service (oil change), on that I would give you one star.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 02:34 PM

Thomas, thank you for the 5 star review. We're so glad that you enjoy your service experiences with us. We are working on hiring additional technicians so that we can speed up our wait times. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
MB
Matt Brunner
AM
gravatar
ALLISON M.
Athol, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service
Started out as a service appointment. I had a few concerns that I brought up and instead of rescheduling me out another two months, they addressed and fixed everything that popped up! I can’t tell you how much I appreciate that being that it’s middle of winter and I don’t live in town!
Sitting in the lobby, I had two or three other employees just say hi and ask me how my day was going. So everyone is always so friendly every time I am there.
Thank you to the service and parts department!! Bought some swag too!! Thank you also to the others who reach out to those of us sitting in the lobby patiently waiting for our vehicles!!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 02:15 PM

Allison, thank you for the outstanding review. We're so glad that you had such a positive experience! We look forward to serving you again in the future!

Empleados con los que trabajó
MB
Matt Brunner
JA
gravatar
JUDY A.
Dalton Gardens, ID
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change
Na
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 01:44 PM

Judy, thank you for the 5 star review. We look forward to serving you again in the future!

Empleados con los que trabajó
MB
Matt Brunner
DR
gravatar
DOUGLAS R.
Post Falls, ID
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2022
cliente verificadoCliente Verificado
0
Categoría: Service
ford recall work
The work on my car was completed significantly faster that the initial estimate. Outstanding.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 01:41 PM

Douglas, thank you for the outstanding review! We're so glad that we were able to beat the time estimate! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
MB
Matt Brunner
SF
gravatar
STEPHEN F.
Athol, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2022
cliente verificadoCliente Verificado
9
Categoría: Service
A good experience
Took my F150 in for service and like always I have always found there service techs friendly. While waiting, the service tech contacted me requesting my authorization to change the cabin filter and air filter. Thanks for your time and great service.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/12/2022 04:55 PM

Stephen, thank you for the good review. We're so glad that your F150 service experience was pleasant and successful. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
MB
Matt Brunner
gravatar
Cliente verificado
Coeur D Alene, ID
Ford Focus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service.
Everyone was very knowledgeable and the service was fast. They checked everything and explained everything to me very clearly as to what they were doing.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/12/2022 04:51 PM

Anonymous, thank you for the excellent review! We're so glad that you were pleased with our team and the service that you got! We look forward to serving you again in the future!

Empleados con los que trabajó
MB
Matt Brunner
CC
gravatar
CAROLINE C.
Coeur D Alene, ID
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2022
cliente verificadoCliente Verificado
10
Categoría: Service
On time. Friendly service.
Always provide answers to my concerns. Clean comfy waiting area.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/07/2022 01:32 PM

Caroline, thank you for the 5 star review! We're so glad that you had a pleasant and comfortable experience! We look forward to serving you again in the future!

Empleados con los que trabajó
MB
Matt Brunner
Cliente verificado
Hayden, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2022
cliente verificadoCliente Verificado
8
Categoría: Service
Recommended
Quick and efficient. Long wait for an appointment however.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/07/2022 01:22 PM

Thank you for the 5 star review! We're so glad that your service went well. We are working on bringing in more technicians to try and reduce wait times! Stay tuned! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
MB
Matt Brunner
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.