KEITH MONDELLO

Cliente verificado

Ponte Vedra Beach, FL

2016 Hyundai Elantra

10/26/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always good team there...

Good team and always wash your car.

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 10/29/2018 06:52 AM

Thank you for sharing your service experience with us and
the 5 star rating.

Empleados con los que trabajó

JUSTIN SPURLOCK

Robert O.

Palm Coast, FL

2009 Hyundai Genesis

10/24/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good service, prompt, friendly, on time.

Always good, and better than average!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/24/2018 12:42 PM

Thank you for taking the time to share your service experience with us. We are committed to exceeding your expectations.

Empleados con los que trabajó

DANNY PEREZ TORRES

Steven H.

Palm Coast, FL

2013 Hyundai Sonata

10/23/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Fast Service!

I had kind of a complex problem and the mechanics got to the bottom of it in no time! I did not have to leave my car overnight!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/23/2018 12:03 PM

We thank you for taking the time to share your service experience with us and the 5 star rating.

Empleados con los que trabajó

TUNDE O'CONNOR

Frederic K.

Saint Augustine, FL

2015 Hyundai Genesis

10/18/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Top Notch Service

Brought my vehicle in without an appointment as the parking brake alarm was sounding all the time, even though brake not engaged. They replaced a switch and I was essentially out within an hour, including a free car wash. Kudos to the Service Writer and the maintenance people.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/18/2018 01:04 PM

We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding our guests' expectations.

Empleados con los que trabajó

Johnny J.

St. Augustine, FL

2015 Hyundai Genesis

10/18/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

ROGER

Roger is such an amazing service rep. He kept me informed daily. His professionalism is above and beyond.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/18/2018 10:08 AM

Thank you for taking the time to share your service experience with us. Roger is an asset to our service team. Way to go Roger!

Empleados con los que trabajó

Roberta P.

St. Augustine, FL

2016 Hyundai Tucson

10/12/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good service, but still have a clunking noise in the back after at least 4-5 attempts to rectify.

Had good service experience. Liked my 2014 Tucson much better than this 2016 model Tucson.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/15/2018 05:41 AM

We appreciate you taking the time to share your service experience with us. It would be our pleasure to reinspect the noise for you, at times it is best for the technician to ride with you to verify it.

Empleados con los que trabajó

DANNY PEREZ TORRES

Deolinda N.

Palm Coast, FL

2015 Hyundai Elantra

10/09/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Customer service !!!!!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/09/2018 09:39 AM

Thank you for taking the time to share your service experience with us and the 5 star rating.

Empleados con los que trabajó

Frank B.

Saint Augustine, FL

2011 Hyundai Sonata

10/07/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Being able to get car serviced in a timely manner with courtesy.

Thanks for the timely manner in which this was handled and the professiionalism. Frank Bozzarelli

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/08/2018 06:00 AM

Thank you for sharing your kind words with us and your long time continued loyalty to Hyundai of St Augustine.

Empleados con los que trabajó

TUNDE O'CONNOR

Kathy C.

Saint Johns, FL

2013 Hyundai Elantra

09/19/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Warranty work

Three recalls covered the only issues I’ve had with my car since new and it’s at 98,000 miles.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/19/2018 11:18 AM

Thank you for sharing your service experience with us and the 5 star rating.

Empleados con los que trabajó

JUSTIN SPURLOCK

Cliente verificado

Jacksonville, FL

2016 Hyundai Sonata

09/14/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good Service/Dealership

Good service

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/14/2018 02:18 PM

Thank you for sharing your candid feedback with us. Our sincere apologies for trouble you have had with your sunroof and we did contact Hyundai regarding the issue. We will be following up with you shortly.

Empleados con los que trabajó

Phyllis W.

Palm Coast, FL

2010 Hyundai Sonata

09/04/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

PAW

Already explained about my disappointment.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 09/04/2018 05:35 AM

Thank you for sharing your service experience with us.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Mary B.

St. Augustine, FL

2013 Hyundai Sonata

08/21/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Caring & Friendly

Always a pleasurable experience!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/22/2018 05:34 AM

Thank you for sharing your service experience with us and the 5 star rating.

Empleados con los que trabajó

Jose R.

Palm Coast, FL

2013 Hyundai Genesis Co

ReScore Reseña™

08/02/2018

Cliente Verificado

Categoría: Service

Quick to resolve any issue

I have had some problems but Joe is making sure they are getting fixed immediately and properly. Thank You!

Recomendado

Empleados con los que trabajó

Jose R.

Palm Coast, FL

2013 Hyundai Genesis Co

ReScore Reseña™

08/02/2018

Cliente Verificado

Categoría: Service

Quick to resolve any issue

I have had some problems but Joe is making sure they are getting fixed immediately and properly. Thank You!

Recomendado

Reseña Original

08/02/2018

Tipo de Servicio: Repair

Categoría: Service

Needs improvement

I have had 3 service visits for the same issue now I have to have a forth. Hopefully this will be my last visit and this issue will be resolved

No Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/02/2018 02:01 PM

Thank you for taking the time to speak with Roger today. Again, our sincere apologies for any inconvenience we may have caused and rest assured we will make sure to get this right for you. Our guest's satisfaction is our number 1 goal.

Empleados con los que trabajó

Peter L.

Palm Coast, FL

2018 Hyundai Santa Fe S

08/02/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

People

Place was busy but they took time to be helpful

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/02/2018 06:42 AM

Thank you for sharing your experience with us. Busy or not, our mission is to assist everyone to the best of our abilities. We sincerely appreciate the 5 star rating.

Empleados con los que trabajó

Thomas L.

St. Augustine, FL

2014 Hyundai Santa Fe S

07/30/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast and efficient with great people

Great coffee and cookies

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/30/2018 02:24 PM

Thank you for sharing your service experience with us and happy to hear you enjoyed our amenities. We agree, great coffee and delicious fresh baked cookies = happy guests.

Empleados con los que trabajó