James Woll

Service Advisor

Lee Johnson Hyundai of Everett

James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!

Calificación General

4.8

(984 reviews)

84

Reseñas de James Woll

JP

John P.

Everett, WA

2014 Hyundai Sonata

07/19/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service during COVID

Just when you think that five star service couldn’t get better, my last service experience did. Even during strict COVID conditions. Very pleasant and prompt service!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/20/2020 07:13 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

SS

Scott S.

Everett, WA

2004 Hyundai Sonata

07/17/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Routine service

James always makes sure everything goes smoothly for the service appointment...he did it again. Timely service at a reasonable.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/17/2020 01:38 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

AE

Arlene E.

Arlington, WA

2020 Hyundai Santa Fe

07/06/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great experience

3rd time I have bought here....never disappointed!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/07/2020 07:00 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

TL

Tammy L.

Everett, WA

2013 Hyundai Elantra

07/06/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

A Hyundai customer for life!

In addition to loving Hyundai cars in general, the Hyundai service department at Lee Johnson is *AMAZING*. I came in last week to get a headlight fixed and to address a tire pressure warning, and didn't have to make an appointment or anything. Everything was done super quickly, and James Woll was great to deal with.

But the thing that really moved me was on my way home from the service, I came home to learn that the passenger rear tire was hissing! I immediately went straight into panic -- because cars scare the daylights out of me sometimes -- and called the service department. Even though it was after 4:30pm, they urged me to come back to fix the tire. I got there as a nervous wreck and Travis was completely patient and kind in explaining what they were going to do. They patched the tire and Marshall Burke even stayed after 5pm to return the vehicle to me and explain about the future of the patch/tire, plus answer my questions. And they did all of this for free. Had it not been for Travis, Marshall and their service staff, I wouldn't have been able to go on vacation the next day -- so they saved my week and sanity to say the least :)

I will always recommend this location to friends and family and will continue to go there myself for as long as I need a vehicle!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/07/2020 07:04 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

CC

Carolyn C.

Marysville, WA

2013 Hyundai Elantra

07/05/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Excellent service always!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/07/2020 07:05 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

PP

Paul P.

Lynnwood, WA

2018 Hyundai Tucson

06/30/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Dual Clutch Replacement

We initially went to Hyundai of Kirkland and they told us nothing can be done to fix the excessive shaking of our car when we are barely moving. We filed a claim with consumer affairs and they pointed us to Everett. It took 24 hours for them to duplicate the issue, figure out the fix, make the repair and get the car back to us.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/01/2020 07:29 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

CH

Charo H.

Bothell, WA

2019 Hyundai Elantra

06/11/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer service

They are awesome!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/11/2020 09:28 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

RR

Richard R.

Everett, WA

2013 Hyundai Elantra

06/10/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service / great staff

Dealt with minor, but important problem quickly and efficiently and the staff was excellent to work with.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/10/2020 02:22 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Marysville, WA

2015 Hyundai Sonata

06/07/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Excellent service

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/08/2020 08:58 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MT

Matthew T.

Mountlake Terrace, WA

2010 Hyundai Accent

06/05/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service experience

My service has always been courteous, efficient, & informative.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/05/2020 08:11 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

RW

Robert W.

Everett, WA

2020 Hyundai Santa Fe

05/26/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very friendly and timely.

Always professional. Always on time for scheduled maintenance.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/26/2020 09:43 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

S

S.

Lynnwood, WA

2013 Hyundai Santa Fe Sport

05/23/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I love a place that knows my name

I have been a part of this company for many years! All I have to do is give my first name and they know who I am, what my car is and what it will need on its next service. I love the longevity of the service crew, they are friendly and during the Covid crisis, they were safe.
Thank you!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/26/2020 09:41 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Edmonds, WA

2020 Hyundai Elantra

05/19/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

May 15 warranty service

Service was completed on a timely and efficient basis.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/19/2020 01:51 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

LK

Lance K.

Seattle, WA

2018 Hyundai Elantra

05/17/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil Change

Came in early for my appointment and they were able to get me in immediately. They had my car done before my actual appointment time.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/18/2020 07:23 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Monroe, WA

2020 Hyundai Tucson

05/15/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great dealership

Same guys work there when I bought my car in 2008 and so I went back and bought another one in 2019 and I I love the service I always have

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/16/2020 07:59 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2010 Hyundai Accent

05/15/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Timely rescue

I was in the middle of moving items from an old address to a new one. The malfunction indicator came on and the car didn't start until after a wait. I called the next morning and asked if they could help. They had a full schedule, but I was told to come by if there was a problem. There was. The indicator was on and the car struggled. They looked in their schedule and fit me in. They gave accurate time estimates for the search and the repair. After a pleasant stay in their customer waiting area, the problem was resolved and the car and I have been motoring since.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/16/2020 07:58 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

WK

William K.

Stanwood, WA

2015 Hyundai Tucson

05/10/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

they are the best

James is a service pro. With every new opportunity to serve, he exceeds your expectations. Kudos. Lee Johnson is fortunate to have his spirit.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/11/2020 06:58 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

JT

Judith T.

Marysville, WA

2009 Hyundai Sonata

05/08/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Attentive

I always feel like I am among caring friends when I come here.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/09/2020 08:04 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Arlington, WA

2017 Hyundai Tucson

05/02/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly

Everyone is so friendly and helpful from buying my car to the service department. Highly recommend this dealership.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/02/2020 08:00 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Marysville, WA

2008 Hyundai Elantra

04/30/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

I have been bringing my car to be serviced here since I bought my car brand new 12 years ago. Service has always been friendly and professional. My car continues to run great and I will only bring my car here to be serviced. When I am ready to buy a new car, I will buy it from Lee Johnson Hyundai of Everett. Thank you!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/01/2020 08:33 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-

Empleados con los que trabajó

Service Advisor

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