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James Woll

Service Advisor
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(984 reviews)
84

CL
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Carl L.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Lee Johnson Hyundai is awesome
Great service, no mater how old your vehicle is.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/07/2022 04:21 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Lake Stevens, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
I made an appointment for Oil change and no extended wait time. I like the that I didn’t had to spend a part of my day off waiting.
The service was exceptional
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/03/2022 07:16 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Marysville, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Always happy with service department
I have always had service for my car done through Hyundai of Everett from the time that I bought the car brand new in 2008 to the present. Service personnel have always been professional and courteous. I highly recommend Hyundai of Everett!
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/24/2022 07:14 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

CL
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Carl L.
Everett, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
8
Categoría: Service
Used 2000 Hyundai Accent L
Bought the car Thanksgiving 2021. Needed to get the car thoroughly inspected. I was given a break down of what needs to be done short term and long term.
Totally appreciated the the friendly service. I have all confidence that my car, all be it used will be taken good care of from here on out by Lee Johnson Hyundai of Everett.
Thanks
Carl
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 12/27/2021 08:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Everett, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/17/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
8
Categoría: Service
Pain of getting new battery
They did what they had to do
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/17/2021 12:05 PM

 

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

SA
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Shannon-Lee A.
Marysville, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/31/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Full service car maintenance
Another Exceptional experience at Hyundai of Everett (Lee Johnson). Our service advisor, James Woll makes us feel right at home & we know if anything may arise, he will make sure to take care of things & make us aware of any possible issues! Love the honesty & integrity we get with James & the crew at the service department. James is always making sure we are 100% comfortable & aware of everything going on for the days repairs or maintenance! Always happy to know that when our car is ready to go, we have NO Worries to leave & everything is Great! Thank you, Lee Johnson Hyundai of Everett & especially James Woll, for taking Excellent care of our car care needs & Always being an Honest person! We truly appreciate it! Thanks for keeping us all safe!
Allen family
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/01/2021 05:53 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

RR
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Robert R.
Arlington, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great recall visit
Went there for a recall. Got in on time and out in about 20 minutes. Great service!
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/26/2021 02:20 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

SH
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Steve H.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service
Everyone was very friendly and professional.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/25/2021 06:56 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

RH
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Ronda H.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Service
I had a great visit with service!
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/11/2021 06:55 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Monroe, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change
Great experience. Great service.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/07/2021 11:51 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Sultan, WA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Thank You
After speaking to Manager and understanding the struggles we are experiencing around the globe with labor shortages, etc. It is taking longer for appointments. That makes it hard on all of us as customers expecting quick turn around on warranty repairs.
Empleados con los que trabajó

Cliente verificado
Sultan, WA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Thank You
After speaking to Manager and understanding the struggles we are experiencing around the globe with labor shortages, etc. It is taking longer for appointments. That makes it hard on all of us as customers expecting quick turn around on warranty repairs.

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/04/2021
Tipo de Servicio: Repair
6
Categoría: Service
Warranty Repair
Three weeks to get appointment for warranty repair and no loaner offered is unacceptable. Once I got to the shop everything went perfect as usual. The service people here are world class and I do not trust taking my car anywhere else.
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/04/2021 08:42 AM

 

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/04/2021 10:57 AM

Thank you Lawrence ... 

Cliff Hutton 

Empleados con los que trabajó

DR
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Deborah R.
Snohomish, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Great service as usual
Always professional, courteous and most importantly value my time as they always are so quick to return my vehicle. Great job!
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/16/2021 07:05 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Lake Stevens, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good friendly service
I got there late but they accept my suv anyway. So in my book that is good.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/06/2021 02:22 PM
Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 
Empleados con los que trabajó

Cliente verificado
Mill Creek, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly and Helpful
We have had a great experience here. Everyone we have worked with has been friendly and helped us with all of our needs
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/19/2021 08:33 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

 

Empleados con los que trabajó

SC
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Shawn C.
Granite Falls, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Routine oil change
Very honest with there repairs and communicating what they found
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/19/2021 08:32 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

 

Empleados con los que trabajó

RR
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Russell R.
Marysville, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service recall & oil change
Good experience!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/28/2021 08:24 AM

 

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

SA
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Stanley A.
Renton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service at Everett Hyundai
Highly recommended facility.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/22/2021 06:59 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

CD
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Christian D.
Everett, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/14/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service that others should strive to provide
Your staff is your greatest asset. Customer service is exceptional. From check in to pickup, staff took the time to explain everything they were doing and what follow up they would provide.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/14/2021 09:13 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Bothell, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Yop notch service even on a Saturday. The staff was well organized and got my recall done quickly.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/03/2021 11:19 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.