James Woll

Service Advisor

Lee Johnson Hyundai of Everett

James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!

Calificación General

4.8

(984 reviews)

84

Reseñas de James Woll

NH

Niklas H.

Mill Creek, WA

2016 Hyundai Santa Fe Sport

02/04/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Regular service

I have brought my car to the dealership for routine service from the time i purchased it new. The service, waiting area, and atmosphere is consistent with what you would expect at luxury car dealerships. I have been very supportive of this dealership with my friends for years. They are a quality operation.

Recomendado

ERIC M R. de Lee Johnson Hyundai of Everett respondió el 02/04/2020 12:10 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

DP

David P.

Lake Stevens, WA

2020 Hyundai Palisade

01/30/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great customer service!

Just bought a 2020 Hyundai palisade from Lee Johnson. Great experience, they weren't pushy at all even though we came 3 or 4 times to look at the car and discuss things. Once we got the ball rolling we were
out of there in less than 2 hours. Highly recommend this dealer and Rudy McCarthy as the sales rep!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/30/2020 12:33 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

KT

Katherine T.

Everett, WA

2013 Hyundai Elantra

01/27/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The service department is wonderful

However after buying 3 new cars at this establishment I will not buy off this lot again. The finance person was a condescending prick. I walked and bought off another local lot. I’m grieving how wonderful the service department is and saddened that I was treated with such disrespect inside. Yes, Idid have the cash and good credit standing.

No Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/27/2020 01:15 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Tulalip Bay, WA

2016 Hyundai Sonata

01/27/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Excellent, fast and thorough!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/27/2020 01:14 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

TG

Tom G.

Lynnwood, WA

2016 Hyundai Elantra

01/14/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

I always have a good experience at this dealership.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/14/2020 11:02 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MM

Michael M.

Everett, WA

2016 Hyundai Tucson

01/13/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service, Great Price

I purchased my Hyundai Tucson from Lee Johnson and have had my service completed each time at their shop. You get the quality of service you would expect from a dealership, but without the stigma of a "dealership price." I pay less for an oil change, with fluids topped off, tire rotation, and vacuum the inside of the vehicle; than I would pay for an oil change alone anywhere else. You even get a free car wash as a bonus.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/14/2020 06:58 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

DT

Dennis T.

Monroe, WA

2014 Hyundai Sonata

ReScore Reseña™

01/13/2020

Cliente Verificado

Categoría: Service

Service time estimate

Talked with the service manager and didn't come up with anything that would resolve the issue.

No Recomendado

Empleados con los que trabajó

Service Advisor

PC

Pamela C.

Marysville, WA

2013 Hyundai Elantra

01/10/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

All team members are very great people very helpful

I’m still having trouble with windows fogging up I’m coming back in on Tuesday everyone has been very nice to me I appreciate you all thank you

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/13/2020 07:32 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

DT

Dennis T.

Monroe, WA

2014 Hyundai Sonata

ReScore Reseña™

01/13/2020

Cliente Verificado

Categoría: Service

Service time estimate

Talked with the service manager and didn't come up with anything that would resolve the issue.

No Recomendado

Reseña Original

01/10/2020

Tipo de Servicio: Maintenance

Categoría: Service

Service time estimate

If you don't know how long it will take then say so, don't just make up a half hour to 45 minutes.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/13/2020 07:35 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

NN

Narda N.

Washington

2011 Hyundai Veracruz

ReScore Reseña™

01/13/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

No Recomendado

Reseña Original

01/10/2020

Tipo de Servicio: Maintenance

Categoría: Service

Managment Team

Hyundai of Evrett goes above costumer service to help and solve any concern a cleat may have

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/10/2020 12:34 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/14/2020 07:54 AM

Narda,
We spoke yesterday and I offered to come pickup your vehicle and test your new battery which you purchased at O'Reilly's. Whom jump started your battery backwards that caused the significant damage to your electrical system. Not sure why you re-scored us with a one star?

Clifford R Hutton
Service Manager

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/29/2020 10:36 AM

Narda,
Wanted to thank you for letting us here at Hyundai of Everett resolve the issue of your vehicle not starting. Hopefully you are now happy and completely satisfied with our service. Any question and or concerns please reach out to me.

Sincerely

Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/30/2020 12:37 PM

..

Empleados con los que trabajó

Service Advisor

JM

Jeffrey M.

Everett, WA

2016 Hyundai Elantra Gt

12/20/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Consistently fair

I've had nothing but good experiences, good people!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 12/20/2019 09:55 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MH

Michael H.

Seattle, WA

2017 Hyundai Elantra

12/19/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

GREAT SERVICE AT A GOOD PRICE

AS ALWAYS THE SERVICE DEPARTMENT PERFORMED EXCELLENTLY.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 12/20/2019 06:46 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

WF

Walter F.

Marysville, WA

2017 Hyundai Sonata

12/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Hunydai of Everett

The people!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 12/12/2019 11:13 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MM

Melissa M.

Stanwood, WA

2018 Hyundai Kona

11/20/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The best customer service

We have been customers since 2003 & we still have that car. We especially like the great customer service from the service department. Travis & James (The Debonair’s) are the best.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/21/2019 06:31 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

PO

Patrick O.

Lake Forest Park, WA

2013 Hyundai Sonata Hybrid

10/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

maintnenace experience

great customer service, good quality. as with most things car related a bit on the pricey side.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/21/2019 10:19 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2008 Hyundai Santa Fe

10/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Prompt appointment

They were on time and did only work that was needed!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/15/2019 12:58 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

EC

Earl C.

Marysville, WA

2015 Hyundai Sonata

10/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Our experience

Mr Woll explained everything to us. He is a real professional. We appreciate his efforts to be sure we understood what was done. We had received info in the mail from Hyundai that was confusing but Mr Woll explained to our satisfaction.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/07/2019 12:18 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

SS

Scott S.

Everett, WA

2004 Hyundai Sonata

10/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Recent service on 04’ Sonata

I brought my wife’s 2004 Sonata in for service recently. The wait time was appropriate for service, the waiting area was clean/comfortable and the cost reasonable for work done. James always is a pleasure to deal with from a customer standpoint.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/07/2019 07:17 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

RM

Richard M.

Mukilteo, WA

2014 Hyundai Sonata

09/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Sevice

Great Service and value. Personnel project good interpersonal skills.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/30/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2014 Hyundai Tucson

09/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always dependable service

Great job!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/30/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Mostrando Reseña 101 - 120 de 995 en total

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