Cliente VerificadoThanks for the great review Arlene. I will make sure to pass your kind words on to all the staff for them to see. Hope you have a nice holidays.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThank you for the great review and giving us 5 stars.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for the great comments. Hopefully you continue to use us for your next services.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for the great review. We look forward to working with you next time in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for the 5 star review. We look forward to seeing you next time in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for the 5 star review.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente Verificado
Thank you for the feedback. I apologize the appointment took longer than you had expected. We do what we can to get oil changes done in about 45 minutes, however I noticed you had a concern with the shifting of the vehicle and asked us to look into this concerm. Because of this we had to spend time checking the car's computer for information, checking fluid levels, and test driving the vehicle to verify your concern. These things take about a hour to complete and then we had to peform the oil change which takes 30-45 minutes.
Again I apologize your appointment took longer than you expected. Next time it is in if we are just performing an oil change we will make sure to have you in and out in 45 minutes.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for the great review. I will make sure to pass this along to Jeff. We look forward to seeing you next time in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for giving us a great review but more importantly being a long time customer. We look forward to providing honest and dependable work for you every time you come in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for the great review. We look forward to seeing you next time in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoSara thanks for the great review. I will make sure to pass this along to all the staff so they can see love that comes in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for taking the time to provide us with feedback. I am not sure if it will help but you can always check our website zimbrickhyundaiwest.com for coupons or monthly specials.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThank you for taking the time to provide us with feedback from your last service. I apologize we did not correct the problem with your taillight and that we were not prompt with our return call. I will make sure to work with my staff so we are better on returning your phone calls.
I would be happy to take care of the light if it has not been resloved yet. Please feel free to let me know.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoI apologize your last visit did not go well and you felt like we took advantage of you. We do not perform any work on a vehicle without prior authorization from the customer. We also provide the customer with documentation of what is being performed. I will review this with my staff and to see if this was not done and if so why.
After I review this I will be in touch with you on Monday Nov. 27th.
Have a good Thanksgiving.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for the great review. We do what we can to keep your visits hassle free.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for the great review. I apologize about the nitrogen in the tires but it isn't a service we offer here. We look forward to seeing you next time in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for the great review. We are always happy to keep you coming back and providing wonderful service.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for 5 star review.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for the great words and the 5 star review. We look forward to seeing you next time in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Cliente VerificadoThanks for taking the time to fill out the survey and providing us with feedback. We look forward to seeing you next time in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com