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SureCritic / Concesionario Hyundai / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(714 reviews)
72

Reseñas de JEFFREY WINCHEL

DG
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David G.
Madison, WI
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast, courteous service
Know my car will have a good all over check
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/27/2018 07:47 AM

Thank you for the great review.  We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
TL
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Thomas L.
Madison, WI
2006 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Light
Friendly service.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/27/2018 07:46 AM

Thank you for bringing your vehicle in for service.  We look forward to seeing you at your next visit.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
RO
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Ryan O.
Sun Prairie, WI
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
first checkup
I have no complaints what so ever... great service and great people.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/23/2018 08:07 AM

Thank you for the great review.  Hopefully you enjoy your Santa Fe.  
We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
AS
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Andrew S.
Mc Farland, WI
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service as always
Jeff and the rest of the service department diagnosed several car issues. Called me back promptly had we discussed options, and then fixed the car. Had a beautiful loaner for a few days
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/23/2018 08:06 AM

Thank you for the great review.  I will make sure to pass this along to Jeff.  Hopefully the loaner vehicle helped while we were working on your vehicle.  
We look forward to seeing you next time in. 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
RM
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Robert M.
Madison, WI
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Frienly and curteous service
Stopped for an oil change. it only took a half hour.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/23/2018 08:05 AM

Thanks for stopping in for your service.  Always good to see you early in the morning.  We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
DC
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David C.
Sun Prairie, WI
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people
The people at zimbrick make you feel good
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/20/2018 11:07 AM

Thank you for the great review.  We look forward seeing you next time.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
SU
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Sandra U.
Madison, WI
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
customer service
thanks for all your help. I am disabled and it's nice to have such great customer service.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/15/2018 01:32 PM

Thank you for the great review.  We are always happy to help with your car needs.  Make sure to give us a call and check on the warranty coverage before trying to repair it yourself.  It is always better when we can repair it at no charge to you.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
Cliente verificado
Verona, WI
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly people
Folks are always friendly.. Service is quick. Appointment times are such that you can schedule around your schedule.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/15/2018 07:45 AM

Thank you for the friendly review.  We do our best to accommodate everybody's schedule.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
ER
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Eldhose R.
Madison, WI
2018 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Indicator not reset
I came in for my second service. Everything was great. However, after the service the service indicator on my car was not reset. So it stills give me the annoying message to service on each start.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/15/2018 07:43 AM

Thank you for the response on your survey.  I apologize the service reminder was not reset.  I will have your service advisor reach out to you and he can walk you through how to reset it.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
Cliente verificado
Freeport, IL
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
We have always been very pleased with service we've received. We brought our car in for a oil change and when they washed the car after (which normally is a nice feature) the car was returned to us with the drivers seat in a reclining position and the air conditioner turned down 10 degrees from my setting. I've never had this problem in the past and will continue to come to Zimbrick, but feel that whomever is responsible for being inside the car should leave the personal settings as is.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/15/2018 07:41 AM

Thank you for the response.  I apologize the seat was reclined and the a/c was turned down.  I will address this with the staff to prevent it happening in the future.  Again I apologize for the inconvenience this has caused.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
MM
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Marcia M.
Mc Farland, WI
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Roadtrip Ready
After the 15,000-mile service, my Tucson is ready for a driving vacation.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/13/2018 06:20 AM

Thank you for the business.  We hope you have a great time on your vacation.  We will see you when you get back.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
LD
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Lienau D.
Madison, WI
2008 Hyundai Veracruz
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Maintenance
Oil change was fine.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/13/2018 06:19 AM

Thank you for taking the time to fill out the survey.  We look forward to seeing you at your next service.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
Cliente verificado
Madison, WI
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Did Work on Time
Found source of vibrational noise and repaired it on time.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/09/2018 01:23 PM

Thank you for the great review.  I am happy we were able to fix your vibration/noise and get you back on the road.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
AT
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Arthur T.
Madison, WI
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
First, what makes this Service Center so great is in fact the people who consistently help me!
I found Jeff Winchell helpful and courteous. He makes the explanation of service simple to understand for us non-technical people. He is very thoroughly and carefully explains the estimate of charges that we may incur. He is helpful in arranging loaner vehicles when service is going to take a day or more and he is careful to stay in touch with me/us as repairs progress. This is helpful, as our present vehicle is elderly and requires varying amounts of service per visit. He is also sympathetic when repairs are extensive. I appreciate the thorough service I receive at Zimbrick Hyundai West from all the personnel who offer service.

Arthur Tarrow
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/06/2018 07:31 AM

Thank you for the great review.  I know Jeff always enjoys working with you when you are in for service.  I will make sure to pass this along to him.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
Cliente verificado
Madison, WI
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
No comment
No comment
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/06/2018 07:32 AM

Thank you for the great 5 star review.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
avatar
JEFFREY WINCHEL
JB
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Joan B.
Madison, WI
2011 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service and speed of repair
We were getting ready to leave on vacation when our service engine light came on the day before. Although Hyundai was totally booked up, they found a way to work us in and solve the problem so we were able to leave safely the next morning. We are very grateful to the service department for somehow making room to get us up and running on short notice. We will always be using these guys in the future.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/02/2018 09:28 AM

Thank you for the great review.  Hopefully you had fun and everything went well on your vacation.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
JT
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Jonathan T.
Chicago, IL
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Loved the service we received!
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 08/02/2018 09:27 AM

Thanks for making the trip in from Chicago just to visit our service department.  We look forward to seeing you again.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
DS
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Dan S.
Barneveld, WI
2013 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Improved
Had issues in the past.
Things have improved.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 07/30/2018 12:17 PM

Thank you for taking time to fill out the survey.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
avatar
JEFFREY WINCHEL
Cliente verificado
Madison, WI
2010 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Dept.
service is always so friendly and helpful. Would highly recommend them. I've dealt with Jeff Winchell and he is very good.
Recomendado
CLINT K., Service Manager de Zimbrick Hyundai West respondió el 07/27/2018 09:54 AM

Thank you for the great review.  Feel free to recommend us to anyone looking for a place to service their vehicle.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Empleados con los que trabajó
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JEFFREY WINCHEL
Cliente verificado
Waunakee, WI
2013 Hyundai Elantra Co
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2018
cliente verificadoCliente Verificado
Categoría: Service
45k maintenance service
It would have been nice to know the service takes that long to complete when I called in to schedule. However, everything else was great!
Recomendado
Empleados con los que trabajó
avatar
JEFFREY WINCHEL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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