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JUSTIN SPURLOCK

Hyundai of St. Augustine
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(297 reviews)
86

Reseñas de JUSTIN SPURLOCK

Cliente verificado
Saint Augustine, FL
2017 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Melissa was very professional and extremely helpful.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/29/2019 06:19 AM


 We appreciate you taking the time to share your service experience with us and 5 star rating. Melissa is a wonderful addition to our service team. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
RV
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Roland V.
St. Augustine, FL
2016 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast
Do a good job
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/29/2019 06:17 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
SB
gravatar
Steve B.
St. Augustine, FL
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Everybody seemed to know their job and did it well
Very pleased definitely coming back
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/26/2019 12:48 PM

We greatly appreciate you taking the time to share your kind words with us and 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
GM
gravatar
Gerard M.
Daytona Beach, FL
2019 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
The people !
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/24/2019 10:24 AM


 We greatly appreciate you taking the time to share your experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
VA
gravatar
Victoria A.
Palm Coast, FL
2014 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service was prompt and friendly
Service was completed promptly and professioo
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/23/2019 06:27 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
Cliente verificado
St. Augustine, FL
2013 Hyundai Azera
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quality of vehicle and service
My Hyundai Azera is a very good automobile. Andrew and the other folks at Hyundsi are very special.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/19/2019 04:49 AM

Thank you for sharing your service experience with us.

We look forward to exceeding your expectations on your 
next visit.
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
PS
gravatar
Patricia S.
St. Augustine, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
They have always given good service
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/17/2019 04:55 AM

Thank you for sharing your service experience with us 
and for the 5 star rating.
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
RD
gravatar
Richard D.
Saint Augustine, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Experience
Excellent customer service. Always on time, in and out quickly.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/16/2019 05:20 AM

Thank you for sharing your service expereince with us 
and for the 56 star rating.

We look forward to seeing you in the future.
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
Cliente verificado
St. Augustine, FL
2011 Hyundai Accent
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
cliente verificadoCliente Verificado
Categoría: Service
car alarm purchase and programming
Some one (Justin) cared about my review enough to contact me. Wonderful feeling for me.
Recomendado
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
Cliente verificado
Palm Coast, FL
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional
Professional.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/11/2019 10:14 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
Cliente verificado
St. Augustine, FL
2011 Hyundai Accent
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
cliente verificadoCliente Verificado
Categoría: Service
car alarm purchase and programming
Some one (Justin) cared about my review enough to contact me. Wonderful feeling for me.
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/10/2019
Tipo de Servicio: Maintenance
Categoría: Service
Alarm remote replacement
Great.. Nice people
Not so great... Too slow
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/10/2019 12:23 PM


  Thank you for taking the time to share your service experience with us. Our sincere apologies for the amount of time needed to complete your service. Justin, your service consultant will be following up with you shortly. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/12/2019 05:31 AM


 We appreciate you speaking with Justin and taking the time to bring this to our attention.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
JE
gravatar
Jennifer E.
St. Augustine, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service is excellent
Justin was fantastic, he gave me great service and was very honest with me about my tires and alignment. He even had my car washed for me and believe me it needed it! Roger is amazing too, he's always very helpful and never rushes me when I ask a million questions.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/09/2019 08:44 AM


 Thank you for taking the time to share your kind words with us about your service experiences with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
Cliente verificado
St. Augustine, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Appointment was for routine periodic service (Sonata has over 53,000 miles). Technician identified unnoticed problem with trump latch. Hyundai of St. Augustine replaced the part as warranty item - no charge! GREAT SERVICE AND INTEGRITY!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2019 01:29 PM


 We thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
Cliente verificado
Saint Augustine, FL
2015 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/05/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Eagerness to please
Eagerness to please
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2019 11:36 AM


 Thank you for sharing your service experience with us. Please let us know how we can earn a 5 star rating on your next visit. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
JG
gravatar
Joseph G.
Saint Augustine, FL
2018 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and reliable service!
Service was reliable and wait was reasonable. Staff is friendly and personable.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/03/2019 11:46 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
RC
gravatar
Robert C.
Saint Augustine, FL
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly knowledgeable courteous
Friendly knorledgable courteous
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/01/2019 05:40 AM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
Cliente verificado
Palm Coast, FL
2007 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service as always.
Always happy to go to Hyundai of St. Augustine for service. They are honest, helpful and upfront. Good atmosphere and great staff.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/24/2019 05:46 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
Cliente verificado
Green Cove Springs, FL
2018 Hyundai Elantra Gt
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GOOD SERVICE
friendly professional service with nice extras like coffee and fresh baked cookies in the waiting area!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/18/2019 12:18 PM


 Thank you for taking the time to share your service experience with us and our apologies for the extra time needed to complete your services. We have increased our service team to assist in accomodating our guests. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
MB
gravatar
Michael B.
St. Augustine, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Service is very quick and thorough.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 06/12/2019 07:32 AM

Thank you for sharing your service experience with us 
and for the 5 star rating. 
We look forward to your next visit 
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
BB
gravatar
Bill B.
St. Augustine, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very fast service!
They took care of me promptly, on a very busy Saturday
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 06/12/2019 08:27 AM

Good Morning

Thank you for sharing your service experience with us
and for the 5 star rating 
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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