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JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(832 reviews)
78

Reseñas de JOSHUA D RIDPATH

MT
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Mary T.
Omaha, NE
2019 Hyundai Tucson
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/06/2020
cliente verificadoCliente Verificado
Categoría: Service
The people are nice but they have not solved my issues with problems on my Tucson.
I have since found that my wiper fluid and antifreeze was not filled at my last service That does not seem right.
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/03/2020
Tipo de Servicio: Maintenance
Categoría: Service
It is terrible they don’t take me seriously in anyway shape or form.
It is terrible they don’t take me seriously in anyway shape or form.
No Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 11/03/2020 10:06 AM

Thank you for taking the time to visit with my advisor Josh. Please put your trust in Josh knowing that he will do everything possible to resolve your concerns. Per Josh's request I am sending a rescore request.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
KW
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Kim W.
Omaha, NE
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome Service!
Always receive great service!
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 11/03/2020 10:03 AM

Thank you for the 5 star rating and for being part of the Woodhouse Family!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
CF
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Craig F.
Omaha, NE
2020 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2020
cliente verificadoCliente Verificado
Categoría: Service
Service is Excellent
Josh and the service team are definitely NOT the problem. The problem with my previous review is the issue with the vehicle itself. Josh and the technicians I've spoken with treated me with respect and gave immediate and concise answers to my questions. Josh has been prompt with any requests I've had and has gone so far as predicting my needs and having things prepared in advance. Woodhouse automotive in general has been very attentive and forthcoming with me in everything dealing with this vehicle and the transactions involving it. I will and DO recommend Woodhouse to all my friends and acquaintances and family who are in the market. My only disappointment is with the vehicle itself. I have owned Several Hyundai vehicles and I have touted them to everyone I know, but this is the first vehicle that has given me any trouble.
Recomendado
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
CF
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Craig F.
Omaha, NE
2020 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2020
cliente verificadoCliente Verificado
Categoría: Service
Service is Excellent
Josh and the service team are definitely NOT the problem. The problem with my previous review is the issue with the vehicle itself. Josh and the technicians I've spoken with treated me with respect and gave immediate and concise answers to my questions. Josh has been prompt with any requests I've had and has gone so far as predicting my needs and having things prepared in advance. Woodhouse automotive in general has been very attentive and forthcoming with me in everything dealing with this vehicle and the transactions involving it. I will and DO recommend Woodhouse to all my friends and acquaintances and family who are in the market. My only disappointment is with the vehicle itself. I have owned Several Hyundai vehicles and I have touted them to everyone I know, but this is the first vehicle that has given me any trouble.
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/27/2020
Tipo de Servicio: Repair
Categoría: Service
Cascade of Warning Lights with No Explanation
I purchased a Hyundai Tucson Limited model. It currently has less than 4,000 miles and has been in the shop 3 times now with the same problem. For NO Apparent reason ALL of the Driver Assist warning lights come on at random times, disabling ALL of the driver assistance devices. The warning lights include, ABS, Lane Keeping Assist, Front Collision Assist, Auto Hold, and Traction Control. The Cascade disables all of these features. Sometimes shutting it down and restarting the vehicle will re-engage all features. There is no common cause for this. One time I turned on the headlights during the day and they all came on. This has happened in light and heavy traffic and on an open road, at speeds from 15 to 75 mph. Hyundai is "working on it". This is the 4th Hyundai vehicle I've purchased and I've never had problems with them until this one.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/28/2020 12:49 PM

Thank you for taking the time to speak with my advisor concerning your Hyundai. Per his request I am sending a rescore request. Thank you for choosing Woodhouse Hyundai.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
JK
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Jeff K.
Omaha, NE
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Hyundai service center
Fast in and out service. Job done right the first time
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/20/2020 01:07 PM

Thank you for the great comments and 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Woodhouse Service Department
excellent
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/20/2020 05:26 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Papillion, NE
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wonderful Hyundai Service
Woodhouse offers valet service which is especially helpful during COVID 19 pandemic. Scheduling service is easy. Staff is knowledgeable and friendly.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/12/2020 06:12 AM

Thank you for the 5 star rating. Yes, the Valet service has become very popular with our customers.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2019 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding staff
The staff goes above and beyond to take care of you. They are very helpful and knowledgeable.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/24/2020 02:17 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
LB
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Larry B.
Papillion, NE
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Great job
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/14/2020 05:48 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
DF
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Denise F.
Elkhorn, NE
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service, nice people
Jon @ Woodhouse in Omaha is just the BEST as are who work with him!
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/09/2020 07:56 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2019 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
H
H
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/08/2020 05:23 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ok
Ok
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/02/2020 06:10 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
VJ
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Victoria J.
Omaha, NE
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great everything!
From the time you set up your appointment through checkout!!!,,, customer service is top with all Hyundai staff! Highly recommend!
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 08/25/2020 08:56 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
RD
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Richard D.
Omaha, NE
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Another superior experience!
Once again, Woodhouse Hyundai has proven to me that they are the "go to" people for service and maintenance of my vehicle! Answering any and all questions, providing feedback when asked, seeing to it that the concern of the customer is alleviated by their extremely knowledgeable and trained professionals...these are the traits of good customer service. And, these traits are found in Woodhouse Service Department. These professionals show the consumer their understanding and are extremely cognizant of the customers time frame and concern over the job being done right and in a timely fashion.

Woodhouse Hyundai, you win again! Job well done by an extremely satisfied customer!
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 08/04/2020 05:24 AM

We appreciate the very great comments. Thank you for being part of our Woodhouse Family and for the 5 star rating!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Thanks for listening to me
And making sure that my college freshman’s car is in tip top shape.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 07/28/2020 01:59 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
DB
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Dana B.
Murdock, NE
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very customer service friendly.
I have yet to open a door when going to Woodhouse. Someone always beats me to the door. That is my mission, trying to beat the staff to the door. Excellet job is always done by all I encounter.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 07/27/2020 11:47 AM

Thank you for being part of our Woodhouse Family! We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
JT
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Jamie T.
Omaha, NE
2019 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Service
Always accommodating and fast
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 07/24/2020 01:57 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
RB
gravatar
Richard B.
Omaha, NE
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service. Josh does a great job making me feel welcome and keeping me informed.
Excellent service, good prices.
Recomendado
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
AS
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Anthony S.
Omaha, NE
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always gets the job done
Always gets the job done right.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 07/17/2020 05:31 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
CA
gravatar
Catherine A.
Omaha, NE
2018 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Quick, fast and affordable. Good service
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 07/15/2020 05:35 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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