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JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(832 reviews)
78

Reseñas de JOSHUA D RIDPATH

LM
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Linda M.
Omaha, NE
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Knowledgeable, efficient, clean, personable.
I was happy with the ease of booking and checking in. Staff were knowledgeable about the issue with my vehicle. Waiting area was clean and comfortable. They were efficient and the waiting time was acceptable. Overall it was a good experience.
Recomendado
Zach H. de Woodhouse Hyundai Of Omaha respondió el 07/29/2021 05:47 AM

Thanks for the awsome review score Linda!  Hope to see you for the next service!

Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Ashland, NE
2020 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/18/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
I love my Hyundai! After a full year I’m even more in love with it. And I’ve convinced my parents and now they’re looking into getting a new Hyundai, too!
Recomendado
Zach H. de Woodhouse Hyundai Of Omaha respondió el 06/21/2021 05:11 AM

Glad to hear you had and exceptional service visit!  Thanks for the great score!

Empleados con los que trabajó
JR
JOSHUA D RIDPATH
MD
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Michelle D.
Omaha, NE
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/04/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service personnel are friendly and knowledgeable
I didn't buy my Palisade at Woodhouse, but I do love their service department. This issue we had been tracking for awhile and they never gave up or told me I was crazy
Recomendado
Zach H. de Woodhouse Hyundai Of Omaha respondió el 06/07/2021 05:56 AM

Thanks for the great review score Michelle!

Empleados con los que trabajó
JR
JOSHUA D RIDPATH
BM
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Barb M.
Omaha, NE
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The maintenance center provides such great service.
The maintenance center takes really good care of my Accent. The guys are kind, courteous and honest. I have always had a good experience. Make sure you keep Josh, he is a true asset to your center
Recomendado
Zach H. de Woodhouse Hyundai Of Omaha respondió el 04/21/2021 01:26 PM

Thanks for the great review Barb.

Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Council Bluffs, IA
2017 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2021
cliente verificadoCliente Verificado
Categoría: Service
Redemption
The service advisor contacted me to apologize after my service complaint of taking so long and not notifying me. Much appreciated.
Recomendado
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Council Bluffs, IA
2017 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2021
cliente verificadoCliente Verificado
Categoría: Service
Redemption
The service advisor contacted me to apologize after my service complaint of taking so long and not notifying me. Much appreciated.
Recomendado
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/08/2021
Tipo de Servicio: Repair
Categoría: Service
Disrespectful of Time
The staff took an extra hour and a half to do the service on my vehicle and did not notify me of the extra time or update me on my vehicle status.
No Recomendado
Zach H. de Woodhouse Hyundai Of Omaha respondió el 04/08/2021 02:33 PM

We are sorry to hear we didn't meet expectations.  We will have the advisor contact you soon.
Thank you.

Empleados con los que trabajó
JR
JOSHUA D RIDPATH
HM
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Howard M.
Omaha, NE
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Always treated good.
They act like they appreciate my business.
Service is fast and good.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 03/31/2021 06:04 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18080
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
MD
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Michelle D.
Omaha, NE
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service experience
Service department is top notch!
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 03/30/2021 08:12 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18080
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
RD
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Richard D.
Omaha, NE
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Woodhouse IS the place!
For over 5 years we have had an on-going relationship with Woodhouse Hyundai! We have found that sales & service were the number 1 item we were looking for when we purchased our vehicle . During this tenure, we have discovered that honesty and integrity work hand in hand between the customer and the business. Woodhouse Hyundai exemplifies this to the max! Questions??? They are answered. Care of your vehicle is always utmost in the mind of the service personnel....no worries here!

Many dealerships in the Omaha area talk of their service department...however, Woodhouse PROVES that what they say, they follow through with example. The staff at Woodhouse not only talks the talk.........they WALK THE WALK! The service department personnel is personable, approachable and reliable! YOU CAN COUNT ON THEM!

No worries from this client/customer. They have proven themselves to us as proud owners of a Santa Fd!

Thanks Woodhouse team for proving yourselves over and over! You are the greatest!
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 03/22/2021 05:52 AM

Thank you for the 5 star ratiing and for being part of our Woodhouse family!

John V. Piatt
Service Manager
402-592-1007 Ext 18080
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
KW
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Kim W.
Omaha, NE
2015 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/17/2021
Tipo de Servicio: Repair
Categoría: Service
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 03/19/2021 10:26 AM

Thank you for allowing us to reinspect your vehicle next week. 

John V. Piatt
Service Manager
402-592-1007 Ext 18080
john.piatt@woodhouse.com
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 03/22/2021 03:14 PM

Thank you for taking the time to speak with Josh.

John V. Piatt
Service Manager
402-592-1007 Ext 18080
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
CM
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Christine M.
Elkhorn, NE
2013 Hyundai Tucson
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/12/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Woodhouse SERVICE is AWFUL
Would recommend you run as far away from this dealership as possible!
No Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 03/16/2021 06:11 AM

A representative of Woodhouse Hyundai will be contacting you shortly to assist you in resolving the situation.

John V. Piatt
Service Manager
402-592-1007 Ext 18080
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
KS
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Ken S.
Omaha, NE
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
SERVICE
LIKED WOODHOUSE WAY OF DOOING BUSINESS
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/27/2021 11:01 AM

Thank you for the 5 star rating. We appreciate your patronage and for being part of the Woodhouse Auto Family

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
HM
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Howard M.
Omaha, NE
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
maitenance
Done correctly
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/27/2021 11:07 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2011 Hyundai Santa Fe
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2021
cliente verificadoCliente Verificado
Categoría: Service
Service
Thanks for getting my car in the same day it broke down to get fixed.
Recomendado
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
LP
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Lisa P.
Omaha, NE
2014 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai sales and service excell!
Great customer service! I felt respect for both me and my vehicle.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/12/2021 05:29 AM

Thank you for the 5 star rating and for being part of our Woodhouse Auto Family!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2011 Hyundai Santa Fe
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2021
cliente verificadoCliente Verificado
Categoría: Service
Service
Thanks for getting my car in the same day it broke down to get fixed.
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/08/2021
Tipo de Servicio: Maintenance
Categoría: Service
repair
ok
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 01/08/2021 11:36 AM

A respresentative from Woodhouse Hyundai will be contacting you shortly.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
DB
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Dana B.
Murdock, NE
2017 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/26/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Woodhouse Hyundai
I would definitely recommend Woodhouse. Everyone I have ever dealt with has been very efficient, kind, and knowledgable.

I would not, at this time, recommend a Hyundai. In the past when I have had a defective engine or known someone who has, on a different brand of vehicle, the 100,000 warranty was placed on the new engine as the warranty was paid for on a good engine, not a defective engine. At this time, Hyundai is only willing to place the remainder of the 100,000 mile warranty on the new engine that replaced the defective engine. I didn't pay for a warranty on a defective engine, that was not my fault it was the fault of Hyundai.

I would recommend a Woodhouse business to a friend but not Hyundai.
No Recomendado
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
RD
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Richard D.
Omaha, NE
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Another superior experience!
Woodhouse Hyundai continues to prove their word is their bond to the customer. Promises fulfilled and, if there is a delay for any reason, they are quick to inform the customer as to the reason for the delay. Having been a customer of Woodhouse Hyundai for many years, I never have to worry, nor have the slightest concern about something being overlooked, or the work not being completed to my satisfaction....

From the moment the vehicle is dropped off, to the notice that the vehicle is ready, I have always experienced superb, quality, and a sterling experience of complete trust in their expertise of repair, maintenance, and cost savings!

Thank you WOODHOUSE HYUNDAI....you all are the greatest!
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 12/10/2020 01:10 PM

Wow, thanks for the great comments! We appreciate the 5 star review also. Happy Holidays from the Woodhouse Auto Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
MC
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Michael C.
Omaha, NE
2020 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
i found their staff friendly and professional
same as above
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 11/20/2020 06:24 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
MT
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Mary T.
Omaha, NE
2019 Hyundai Tucson
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/06/2020
cliente verificadoCliente Verificado
Categoría: Service
The people are nice but they have not solved my issues with problems on my Tucson.
I have since found that my wiper fluid and antifreeze was not filled at my last service That does not seem right.
Recomendado
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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