avatar

JASON COBURN

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(637 reviews)
82

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Experience!
My lease just ended for my Genesis Coupe, and I ended up buying it outright because of the amazing customer service that I receive every time I go to Hyundai. Why mess with a good thing!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/14/2015 09:03 AM

Thank you very much.

We're glad you are enjoying your Genesis Coupe and the service you have experienced at our store.  We are happy to be your dealership and we look forward to serving you for all the years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

VG
gravatar
VANESSA G.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great
Earnhardt hyundai did a great job of providing fast service with a smile
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/13/2015 06:21 AM

Thank you Vanessa.

Service with a smile is the least we can do.  Our Car Care Express service is designed to get you in, get you out, so you can get back to your life.  We are glad to be your dealership and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

JL
gravatar
JEFFREY L.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Department
Excellent Customer Service by everybody.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/03/2015 07:14 AM

Thank you Jeffrey.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Cave Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and efficient
Accommodating and comfortable wait area
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/25/2015 07:37 PM

Thank you for the great review.

We are glad to offer a comfortable lounge for you to spend your time with us while we service your car.  Get in.  Get Out.  Get back to your life.  That's the motto for our Car Care Express service.  Still, we think it's nice to have a pleasant place to spend your time.

We appreciate you choosing us, and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good experience
Staff very friendly and efficient. Good buying experience.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/24/2015 07:13 AM

Thank you for the recommendation.

We appreciate your business and we thank you for choosing us.

Michael Southern
Service Manager

Empleados con los que trabajó

KZ
gravatar
KENNETH Z.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
It is always a great experience going into Earnhardt Hyundai North Scottsdale. The service advisers are top notch, and the facility is amazing.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/21/2015 08:40 PM

Thank you Kenneth.

We are very glad to be your dealership.  We appreciate the wonderful review and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great servive at Earnhardt Hyundia North Scottsdale
Took my new Genesis to Earnhardt Hyundai North Scottsdale for its first service last week. Great job--no hassles. Very nice waiting area. Job was started on time and car delivered at the time promised. Highly recommend Earnhardt Hyundai North Scottsdale!!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/19/2015 04:48 AM

Thank you for the great review.

We glad you enjoyed you first service with us and we look forward to seeing you again for the next service, and all the services to come.

Michael Southern
Service Manager

Empleados con los que trabajó

JA
gravatar
JOSEPH A.
Cave Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Scheduled Maintenance
Jason did a great job of answering my questions & finishing my car in a timely fashion
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/17/2015 09:45 PM

Thank you Joseph.

We're very glad to be your dealer.  We appreciate the great review and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

SL
gravatar
SUZANNE L.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/03/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
courteous, honest, they listen and they really try to help
Suzanne L.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/03/2015 07:15 PM

Thank you Suzanne.

We are really glad to be your dealership.  Thank you for choosing us and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

CL
gravatar
CRAIG L.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/02/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Perfect!
Jason and crew always doing an amazing job!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/02/2015 07:33 AM

Thank you Craig.

We are glad we could help, and thanks for the special shout out for Jason Coburn.  We are very glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JB
gravatar
JOHN B.
Cave Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Success
Not just friendly, but they actually do a great job in the service dept. Success!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/27/2015 09:11 AM

Thank you John.

Our customers are the key to our success.  Thank you for choosing us and driving all the way from Cave Creek to let us service your Santa Fe. 

We are very glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

WT
gravatar
WILLIAM T.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Excellent
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/24/2015 09:09 AM

Thank you William.

We appreciate the recommendation and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They do a good job!
Courteous, efficient and prompt service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/20/2015 09:39 AM

Thank you so much.

We're glad we were able to help and we look forward to serving youi again soon.

Michael Southern

Service Manager

Empleados con los que trabajó

BB
gravatar
BRAD B.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/14/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptionally nice...
Love this dealership. Service Advisors are always helpful, talk at a slow pace in a language you can comprehend.
Good folks. Will continue to return.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/14/2015 07:24 AM

Thank you Brad.

We're very glad to be your family's dealership and we appreciate the review and the recommendation.  It is always our pleasure to serve you and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
An easy and pleasant experience
They took care of my car in a timely and efficient manner
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/13/2015 08:18 PM

Thank you for the review.

We appreciate the recommendation and we are glad we could be of service.  We look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

ML
gravatar
MICHAEL L.
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Superior Service as Always
Excellent service and atmosphere. Employees always laughing and smiling. They seem to take pride in what they do and enjoy it. Great location too. Quick walk to lots of stores and restaurants and shuttle service available to those not wanting to walk.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/05/2015 10:29 PM

Thank you Michael for the excellent review.

We have great employees, a great location, a great product, and certainly great customers like you.

It is our pleasure to be your dealership and we look forward to serving you for all the years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

SA
gravatar
SIMON A.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/30/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great job as always
The battery in my Genesis died - after four years (a record for me in Phoenix) so I turned up without an appointment - they got me in immediately, and (on my request) moved up another service I'd had scheduled so I could get it all done the same day. Work was done well, everything as requested, on time, price as stated, always a pleasure dealing with these guys!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/30/2015 08:46 AM

Thank you Simon.

Dead batteries always seem to happen at the worst possible time.  We are glad yours lasted as long as it did and that when it finally went we were able to help you out even without an appointment.

Thank you for choosing us and for taking the time to share your experience with others, we appreciate your business and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing Customer Service
The service tech took time to ride in my car to evaluate a noise that my car was making. For them to take the time to do that was amazing customer service. Always a great experience working with Hyundai!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/24/2015 01:39 PM

Thank you for the great review.

When you choose us, that is tHe level of service you are allowed to expect.  We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

AO
gravatar
ALAN O.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Earnhardt Service is Top Notch!
I've spent 15 years in the car business as a sales manager, so I know of which I speak when I give a recommendation.
I've taken my Genesis into Earnhardt twice for service since I bought it a year ago. Thee service team is one of the best I've encountered. Very professional, thorough, and accommodating. My car was returned to me freshly washed & vacuumed each time. I would recommend Earnhardt to friends and family members.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/24/2015 06:39 AM

Thank you Alan.

Your recommendation means a lot.  Thank you for choosing us for service and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

MS
gravatar
MICHAEL S.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Saturday lifesaver!
Dead battery replaced promptly on a Saturday.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/23/2015 08:49 PM

Thank you Michael.

Glad we could help.  Saturday hours 7am to 6pm is the same as the rest of the week.  Here for you when you need us.  Thanks for the great review.

Michael Southern
Service Manager

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.