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JASON COBURN

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(637 reviews)
82

TV
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Thomas V.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Services
The staff is fabulous from the moment you step out of your car till the time you pick it up great service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/17/2016 04:02 PM

Thank you Thomas.

We are lucky to have great customers like you!  When you're here, you're family.  Thank you for the huge praise and review and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

JW
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John W.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change, Car Wash and a Bagel
Excellent service, I can't see going anywhere else.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/17/2016 02:27 PM

Thank you John.

That is what our Car Care Express service is all about.  Oil changes and more while you wait, car wash included (and a bagel too if you like- ha).

Thank you for the excellent review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

MI
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Myra I.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
excellent customer service!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/17/2016 01:08 PM

Thank you Myra.

We appreciate the 5-star review and recommendation for both our Car Care Express service and for Jason Coburn your advisor.  We are glad to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

GK
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service advisor
On time service. Advisor very helpful. Nice and clean area
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/17/2016 11:33 AM

Thank you Gordon.

We are very glad to be your dealership.  Thank you for the 5-star review and recommendation and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

WK
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William K.
Glendale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Clan, friendly, fast, good
As above
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/14/2016 01:47 PM

Thank you William.

We are glad to be your Hyundai dealer.  Thank you for the 5-star review and recommendation and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

PB
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Peter B.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service, courteous and attentive staff.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/13/2016 01:31 PM

Thank you Peter.

We have been very glad to be your Genesis dealer all these years.  Thank you for your support and loyalty, and now, thank you for this great review.

We look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

GO
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Gary O.
Paradise Valley, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Their desire to provide the best service possible.
Great
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/13/2016 11:13 AM

Thank you Gary.

We are glad to be your Equus dealer.   Thank you for the great review and we look forward to being "at your service" again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

KW
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KENNETH-SHEILA W.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
a
a
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/20/2016 09:25 AM

Thank you Kenneth and Sheila.

We appreciate the 5-star review and A rating.  We are glad to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quick, Easy, Convenient, Comfortable
Thanks so much for making my visit efficient and painless. I will definitely be back.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/11/2016 02:03 PM

Thank you Ted for the great review of our Car Care Express service.

We appreciate the recommendation and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

KP
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KATHRYN/JOHN P.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Scottdale Hyundai service
the appointment was set up and everything was as defined. I appreciated the thoroughness of all involved. Even thought my primary contact was not there that day - he made sure I was well taken care of.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/25/2016 10:48 AM

Thank you and we love our customers.

We appreciate the great review and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

BC
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BEVERLY C.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always a pleasure.
Regardless of the service provided, I am always pleased with the care and attention I receive at North Scottsdale Hyundai.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/17/2016 08:49 PM

Thank you Beverly.

We are very glad to be your dealership.  We appreciate the great review and recommendation and we look forward to seeing you again.

Michael Southern
Service Manager

Empleados con los que trabajó

SD
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
EHNS Service
Customer friendly, efficient, good coffee and bagels, comfortable waiting room and great mechanics!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/16/2016 04:42 PM

Thank you Scott, we couldn't ask for a better endorsement than that.

We are glad to be your dealership, we appreciate the fantastic review and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

MM
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MICHAEL M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good people, good service,good facility
as above
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/13/2016 09:34 AM

Thank you Michael.

We are glad to be your dealership, we appreciate the 5-star review and recommendation, and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JS
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Jennifer S.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The staff cares and it SHOWS
The N.Scottsdale Hyundai TEAM is the best team I have ever worked with. They have always been very friendly, honest, and accommodating with my schedule. The drivers who help take me to work after driving off my car and picking me up are extremely kind as well. This is my 4 hyundai I have owned so in general I'm a Hyundai lover but I love this shop too. Keep doing what you are doing, IT WORKS!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/26/2016 03:42 PM

Thank you Jennifer.

We appreciate the review.  We are very glad to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Very friendly and fast service!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/20/2016 10:00 AM

Thank you very much for the review and recommendation.

We are glad you liked our Car Care Express service, oil changes and more while you wait, and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Very reliable delearship . Great customer service . Happy customer .
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/13/2016 03:50 PM

Thank you.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

KG
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Karl G.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Strong Servie
Your dealership had by far the strongest service staff than any dealer I have ever been to. It is always easy to get anything done to my car right away.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/12/2016 07:41 PM

Thank you.

We're lucky to have the best customers, makes our jobs that much easier.

We appreciate the review and we look forward to serving you again

Michael Southern
Service Manager

Empleados con los que trabajó

DG
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DOMINIQUE G.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly Efficient Professional
I enjoy using this dealership for maintenance work due to location.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/12/2016 06:08 AM

Thank you Dominique.

We are glad to be your dealership for all your needs and we're glad to be close enough that it makes it easier for you as well.  Thank you for choosing us and for the great review and recommendation.  We look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

DT
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Donald T.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Don
it was greatly appreciated that your service person get me in without and appointment
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/11/2016 07:55 AM

Thank you Don.

You never need an appointment with our Car Care Express service (although it never hurts to call ahead if you know you're coming).

We're glad we wree able to get you in and out quickly and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JL
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JEFFREY/MERLE L.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
SERVICE AS IT'S SUPPOSED TO BE
Particularly as compared to our previous experiences with Earnhardt Hyundai's predecessor, dealing with the service department here was a revelation. Our service representative, Jason, was extremely warm and friendly and, most importantly, very knowledgeable. He was also very accurate as to the time it would take to perform the services required. I would not hesitate for a moment to bring my vehicle in for subsequent servicing.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/10/2016 03:37 PM

Thank you for the great review.

We are glad to be you dealership and we are happy you liked working with Jason Coburn your advisor.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.