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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / JASON COBURN
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JASON COBURN

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(637 reviews)
82

Reseñas de JASON COBURN

US
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Umar S.
Mesa, AZ
2013 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/13/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Inhibitor switch
The service guy was very familiar with the problem, he got it fixed the same day. The car has worked fine ever since he got it replaced. It's been 5 days.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/13/2016 01:51 PM

Thank you for the positive review.

We are glad we could help and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
MM
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Melissa M.
Scottsdale, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
They make you feel like part of he family and address all your concerns.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/13/2016 12:47 PM

Thank you for the great review.

When you're here, you are family.  We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
GB
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Gregory B.
Phoenix, AZ
2014 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/13/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very good service. Lousy car wash.
Jason in service was excellent. 30,000 mile check up was expensive but felt we got what was needed in a timely manner. The car wash was terrible. The windows were dirtier than when it went in. They were very busy so that might be the reason. Will let you know if it gets better when we go back for the oil change.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/13/2016 11:11 AM

Thank you for the positive review and candid feedback.

We do want our car wash to be as excellent as our service. Being very busy sounds like an excuse we wouldn't want to fall back on. 

We'll make sure we get you washed up excellent next visit and if you ever have a concern, please let Jason know immediately so we can make it right, right then.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
HK
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Hamid K.
Scottsdale, AZ
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recent service
The service was great and fast
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/13/2016 11:08 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
SD
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Sari D.
Glendale, AZ
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/07/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
The service department is great...They go above and beyond to take care of my services needs. Your sales staff is a different story.
No Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/07/2016 09:47 AM

Thank you for the positive service review.

We have been happy to be your dealership and when you do need sales help, please let our service department assist you.  We are a team and we'll work together to help you accomplish all of your vehicle goals.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
JD
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JONNI D.
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
This is my second car from Earnhardt. I don't want to purchase from anyone else.
These people take such good care of me and my car. They almost feel like family!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/06/2016 10:46 AM

Thank you Jonni, what a wonderful review.

We are well pleased to be your dealer for sales and service.  When you're here, you are like family and we look forward to taking care of you and your car for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
TA
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Tina A.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
Good and responsive service as usual/
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/06/2016 10:45 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Cliente verificado
Scottsdale, AZ
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/02/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service on Santa Fe
We brought our car in for a routine oil change but mentioned a slight rattle. They found some bad bolts which are under warranty and ordered the parts
and we'll be back soon for that work..
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/02/2016 10:08 PM

Thank you for the 5-star review.

We are glad we could help and we'll see you soon to sort out those rattling bolts.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Cliente verificado
Scottsdale, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great job
They get your car service in a timely manner.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/29/2016 09:09 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern 
Service Manager 

Empleados con los que trabajó
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JASON COBURN
FA
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Fausto A.
Cave Creek, AZ
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very welcoming and comfortable
As I already said on the phone and wrote in the previous page, I congratulate for you excellent services.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/28/2016 07:10 PM

Thank you for the great review and recommendation.

We are happy to be your dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
CP
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Cory P.
Scottsdale, AZ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, efficient service that is tough to beat.
I worked with both Michael Southern and Jason Coburn. They have been nothing short of outstanding with their respective service efforts, and I feel good taking my vehicle into their dealership.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/28/2016 08:19 AM

Thank you Cory, we appreciate the review and recommendation.

We are so very happy to be your Hyundai dealer and we look forward to serving you for many more years, miles, and MLB seasons to come.

Thank you again for the wonderful endorsement.


Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
BT
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Bill T.
Fountain Hills, AZ
2011 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Prompt, curteous
My service is always on time or ahead of time (when waiting) and my service is excellent.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/28/2016 07:20 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to seeing you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
WD
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WILLIAM D.
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hassle free
Yes
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/27/2016 09:54 PM

Thank you for the 5-star review.

Service should be hassle free and we are glad we could oblige.  We'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
MB
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Michael B.
Sun City West, AZ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The attitude of service to the customer
They make you feel like they are glad you are there!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/21/2016 07:03 PM

Thank you Michael.

We are glad you're here.  You come a long way to see us and we truly value your patronage.  Thank you for the wonderful review and recommendation and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
MG
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Marilyn G.
Scottsdale, AZ
2016 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/21/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Efficient
Everyone was kind and courteous.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/21/2016 08:12 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
JJ
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Jeanne J.
Phoenix, AZ
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Friendly, fast and efficient
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/19/2016 09:03 PM

Thank you Jeanne.

We are glad to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
TB
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Timothy B.
Phoenix, AZ
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome as usual
What can I say other then Jason Coburn in service always does an exceptional job and a tremendous asset to the dealership
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/18/2016 04:45 PM

Awesome review and compliments for Jason!

We are very happy to be your family's Hyundai dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
TT
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TIMOTHY/LISA T.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Hyundai Dealership
Good service, great cars, I just think that we bought the service contract we shouldn't have to pay for the 15,000 mile recommended maintenance!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/18/2016 02:14 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
KB
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Kelli B.
Phoenix, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service review
Always great service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/17/2016 05:36 PM

Thank you Kelli.

We are happy to be your family's Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
WT
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William T.
Scottsdale, AZ
2011 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Jason C is great & good facilities.
Yes
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/15/2016 11:47 AM

Thank you William for the great review and recommendation for Jason Coburn.

We are happy to be your Genesis dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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