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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / JASON COBURN
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JASON COBURN

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(637 reviews)
82

Reseñas de JASON COBURN

DM
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Demetria M.
Phoenix, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Satisfied customer
Excellent service! Loved the play area and refreshments which helped my little stay occupied
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/13/2017 08:02 AM

Thank you for the great review.

We're glad you enjoyed our service and our kid's room.  We are happy to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
MH
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Megan H.
Phoenix, AZ
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, excellent service
Staff is always very friendly and they provide excellent service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/13/2017 08:01 AM

Thank you for the great review and praise for our team.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
CP
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Cory P.
Scottsdale, AZ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Tough to beat
I will likely purchase another Hyundai vehicle in the future solely based on the service provided by Michael Southern and Jason Coburn. They both show a great commitment in what they do, and in turn, it gives me the confidence to have North Scottsdale Hyundai manage my service needs.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/07/2017 10:24 AM

Thank you Cory.

It is truly a pleasure being your dealership.  Thank you for the wonderful review and recommendation and we look forward to seeing you for many years, miles, and new cars to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Cliente verificado
Scottsdale, AZ
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/06/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Have not idea
Too many request for rating.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/06/2017 07:13 AM

Thank you for the positive review.

We appreciate the feedback and we know that after service you can be asked many times how your visit went.  We are committed to making sure you are well taken care of by our stores and your feedback helps us serve you best.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Cliente verificado
Scottsdale, AZ
2016 Hyundai Veloster
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast
Fast
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/04/2017 07:05 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to seeing you and your Veloster again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Cliente verificado
Cave Creek, AZ
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent experience by all means. Punctuality, courtesy and efficiency
as above
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/01/2017 07:03 AM

Thank you for the excellent review.

We are happy to be your dealership and we appreciate you taking the time to share your experience with others.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Cliente verificado
Fountain Hills, AZ
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great service
as always, great service, friendly staff who pay attention to details
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/26/2017 07:22 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Cliente verificado
Scottsdale, AZ
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Everything was great except for the hour and a half wait with a set appointment
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/21/2017 02:52 PM

Thank you for the great review and recommendation.

We usually plan 45min-1hour for our Car Care Express Service items.  This visit we also performed a software update for the engine control module and replaced the battery in your car which definitely made us exceed our usual completion time, we've made a note that we owe you one and we'll try to make it up to you next visit.

We appreciate your business and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager


Empleados con los que trabajó
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JASON COBURN
Cliente verificado
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Personalized service
attention to detail
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/20/2017 06:28 AM

Thank you for the 5-star review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
RD
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Robert D.
Scottsdale, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recent service
My service was completed timely and I was well informed by the service advisor along the way including suggestions for needed services.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/18/2017 09:35 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
KB
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Kenneth B.
Fountain Hills, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service Dept!
Thanks for the great service!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/17/2017 06:33 AM

Thank you for the excellent review.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
TH
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The H.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service People
My issues were handled professionally and quickly. Thanks
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/14/2017 11:24 AM

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
SP
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Shela P.
Fountain Hills, AZ
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Genuine Professional Sales and Service! NO BULL HERE!
Sales Department, 6 months ago VIP Service and Service Dept. backups everything the Sales Dept. said. WE WANT TO EARN YOUR BUSINESS, you have!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/13/2017 10:14 AM

Thank you for the praise for our sales and service departments.

We are very proud to be your dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
LC
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Lori C.
Phoenix, AZ
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Third Hyundai ... Great car, great service team
Professional, knowledgeable, trustworthy and friendly service,
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/09/2017 03:03 PM

Thank you Lori for your loyalty.

We are happy to be your dealer and we look forward to serving you for many years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
PH
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Patricia H.
Phoenix, AZ
2012 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Your service and Michael Smith who does an outstanding job.
Yes, I would recommend this business to a friend.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/06/2017 06:55 AM

Thank you for the wonderful review and kudos for Michael Smith.

We are well pleased to be your Equus dealer and we look forward to being at your service for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
PR
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Poleth R.
Phoenix, AZ
2016 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendy staff
Everyone nice and friendly and helpful
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/01/2017 02:40 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Cliente verificado
Scottsdale, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great customer service!
Completed in a timely manner, very friendly, answered all my questions, and my car came back looking better than when I left it.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/01/2017 10:34 AM

Sounds perfect!

Thank you for the great review and for sharing your experience here.  We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
AF
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Andrea F.
Peoria, AZ
2015 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Thank you Jason!
A++ service
My concerns were handled professionally and promptly by Jason. Thank you so much for giving me the best service possible.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/29/2017 11:57 AM

Thank you for the A++ review and compliments for Jason your advisor.

We are happy to be your Hybrid dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
ES
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Elaine S.
Phoenix, AZ
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Alighnment 2012
Rear was not aligned and I am concerned about tire wear.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/25/2017 09:51 AM

Thank you for the positive review.

Although there is no real adjustments available for the 2012 Elantra, we've set it up best possible to promote good tire longevity.  We are happy to be your dealership and we look forward to seeing you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
NK
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Nicholas K.
Scottsdale, AZ
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Efficient
Yes
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/25/2017 09:51 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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