EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

Cliente verificado

Chicago, IL

2019 Hyundai Tucson

04/14/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

No good place !!!!

This service department is really unprofessional !!!!

No Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 04/14/2021 11:54 AM

Anonymous,

My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Empleados con los que trabajó

JC

Jacqueline C.

Harwood Heights, IL

2018 Hyundai Tucson

04/10/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service was geat

Check in was easy and work was completed on schedule

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 04/12/2021 07:06 AM

Jacqueline,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

RE

Roberto E.

Chicago, IL

2018 Hyundai Tucson

04/09/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly

On time service and very friendly employees

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 04/10/2021 09:48 AM

Roberto,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

KP

Kara P.

Chicago, IL

2011 Hyundai Sonata

04/05/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent customer service

I love McGrath my car is running like brand new @ a 0 cost

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 04/06/2021 10:11 AM

Kara,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

FF

Frank F.

Chicago, IL

2017 Hyundai Tucson

03/06/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Top quality service

Eddie in the service department is the reason I keep returning to this location. Ed is very knowledgeable, he knows exactly what I need to keep my tucson it top running shape and the work is always done properly and timely.

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 03/06/2021 09:21 AM

Frank,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

Cliente verificado

Des Plaines, IL

2011 Hyundai Elantra

03/03/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

excellent customer service

staff is very friendly concerned and helpful to the customers needs for service of the vehicle

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 03/04/2021 06:36 AM

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

SD

Serguei D.

Oak Park, IL

2019 Hyundai Sonata

02/03/2021

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

friendly personnel

very good service

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 02/05/2021 09:33 AM

Serguei,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

CP

Charlene P.

Chicago, IL

2012 Hyundai Elantra

02/01/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good service

Great service

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 02/01/2021 02:17 PM

Charlene,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

NC

Nicole C.

Elk Grove Village, IL

2020 Hyundai Tucson

01/22/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Best customer service you can get!

Last year I got a brand new Tuscan from this awesome place and never take my car anywhere else honestly they are fast efficient and friendly as can be! Highly recommend them for all your car needs

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 01/25/2021 11:30 AM

Nicole,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2006 Hyundai Tucson

01/21/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

recall

I dropp off my car for a recall, and they didn't work on it after 2 days, also didn't update the status of the car and recommend me some services that require inmediate attention, but I perfom those services not too long ago, I replace drive belt and coolant flush at 90,000 miles and they recommend me to do it at the recall day service with only 95,000 miles...

No Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 01/22/2021 07:51 AM

Yian,
My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Empleados con los que trabajó

Cliente verificado

Franklin Park, IL

2011 Hyundai Tucson

01/04/2021

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Mr.

They are horrible.

No Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 01/05/2021 08:12 AM

Arben,
My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience, At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Empleados con los que trabajó

TP

Theresa P.

Woodridge, IL

2021 Hyundai Palisade

12/31/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Love my Palisade

We have been customers of McGrath for many years. From the salesman to the service department, we have been very satisfied.

Thank you Eddie for always making sure our service experience is the best!!

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 12/31/2020 04:01 PM

Theresa,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

MC

M C.

Chicago, IL

2012 Hyundai Sonata

12/31/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

I used the service for many years. Always top notch

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 12/31/2020 04:00 PM

M,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

JB

Jennifer B.

Chicago, IL

2018 Hyundai Tucson

12/21/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ed and The Service Crew

They just truly care and that’s why I’ve been a Hyundai owner since 2007

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 12/22/2020 07:52 AM

Jennifer,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

TF

Tasha F.

Chicago, IL

2017 Hyundai Santa Fe Sport

12/20/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Trustworthy

I live in Hyde Park and McGrath is 45 minutes away. Two different Hyundai dealerships are closer and I would not set foot in either one again. I have always been treated well at McGrath and have had good buying and service experiences. The people in service are honest. I had visited a closer shop for an oil change and told my tires had dry-rotted. I took it to McGrath and asked for new tires and was told it could wait. They were not dry rotted.

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 12/21/2020 10:44 AM

Tasha,

My name is Connie, I am the Customer Service representitive here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Empleados con los que trabajó

AS

Anna S.

Chicago, IL

2018 Hyundai Tucson

12/17/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fantastic service department

The service department is fantastic every employee is honest and friendly. My car service was done when promised and the cost was what was quoted no surprises.

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 12/19/2020 11:03 AM

Anna,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

ML

Margarita L.

Chicago, IL

2011 Hyundai Santa Fe

12/13/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Prompt, friendly and professional service

In these times when finances are extremely tight they helped me to keep the repairs affordable. I really appreciated that!

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 12/14/2020 12:44 PM

Margarita,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2012 Hyundai Genesis

11/24/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Personal Friendly and knowledgeable
Quality of work excellent

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 11/25/2020 03:18 PM

Waldretta,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

TS

Tashinah S.

Chicago, IL

2013 Hyundai Elantra

11/16/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

N/a

Great service ALWAYS

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 11/18/2020 06:34 AM

Tashinah,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

TP

Theresa P.

Woodridge, IL

2018 Hyundai Santa Fe

11/07/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ed and Mo

Our 2 favorite people at McGrath. The reason we continue to go back!!!!!

Recomendado

CONSTANCIA M. de McGrath City Hyundai respondió el 11/10/2020 07:57 AM

Theresa,

Thank you very much for your review! We greatly appreciate you taking the time to complete it. Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

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