EO

EARL Ostreicher

Service Advisor
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(810 reviews)
78

Cliente verificado
Orlando, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Dealer!
Great service as always. Thanks for the well care of my vehicles.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 07/23/2019 02:50 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards
Tony Lupo

Empleados con los que trabajó

Cliente verificado
Orlando, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service department
Service was great and thorough and Ty the service rep was a huge help
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 07/17/2019 11:58 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards
Tony Lupo

Empleados con los que trabajó

WT
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Wesley T.
Orlando, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/15/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent with Holler Hyundai
Took our Santa Fe for service and everything was handled in a friendly and professional manner. Ty is our #1 Service guy! Have been with him for years and he’s the best!! Overall another great experience!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 07/15/2019 12:08 PM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards
Tony Lupo

Empleados con los que trabajó

MY
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Michael Y.
Winter Garden, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A+ service department
Ty is the best service advisor! We have 4 Hyundai’s and he’s always quick to get our cars in and out.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 07/13/2019 02:43 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards
Tony Lupo

Empleados con los que trabajó

RH
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Rhonda H.
Oviedo, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service!
The Service Advisers at Holler Hyundai are the best in the area. As a customer, you'll always come first and be treated right! No games, no hidden agenda - just great service!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 07/12/2019 10:54 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards
Tony Lupo

Empleados con los que trabajó

CS
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Charles S.
Orlando, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Repair made as promised
Taking our Tuscan in for repair part had to be ordered then painted to match. Ty our service representative did everything he said on time and then repair was made in less time than quoted. Prompt courtesy and respectful.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 07/08/2019 02:46 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards
Tony Lupo

Empleados con los que trabajó

GR
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Gary R.
Winter Garden, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Holler difference.
Staff is always friendly and attentive. I love that Holler is pet friendly, and my dog always accompanies me.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 07/08/2019 02:45 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards
Tony Lupo

Empleados con los que trabajó

Cliente verificado
Orlando, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great sertvice
Ty was very patient with me when picking out what was needed for 30,000 mile check up. Also had nail in tire patched complimentary
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 07/05/2019 02:40 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards
Tony Lupo

Empleados con los que trabajó

JM
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Jimmy M.
Orlando, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Helpful, up front service!
I was skeptical bringing my car in, but it needed to happen. But the team at this location worked with me and helped me out so much, and didn't try to pressure me and sell me on anything. Highly recommend this location.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 07/02/2019 10:02 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards
Tony Lupo

Empleados con los que trabajó

AM
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Amber M.
Orlando, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
:)
Ty is always a pleasure to work with.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 07/01/2019 02:44 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,
Tony Lupo

Empleados con los que trabajó

PC
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Paul C.
Maitland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Ty was excellent at helping me get my car serviced and provided timely updates. He was most helpful getting me a rental car and was very straightforward with the work that would need to be done and the cost.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 06/28/2019 11:39 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,
Tony Lupo

Empleados con los que trabajó

HB
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Harold B.
Altamonte Springs, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
When it comes to costumer services there is no one better than Ty. Highly recommend you ask for him when your car needs attention.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 06/26/2019 11:29 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,
Tony Lupo

Empleados con los que trabajó

CP
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Charles P.
Orlando, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I like the service staff, still believe the company should provide discounts to seniors, and reduce the glare on the waiting room window
see above
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 06/26/2019 02:56 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,
Tony Lupo

Empleados con los que trabajó

Cliente verificado
Orlando, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thanks!
Thank you, Ty, for once again providing excellent service!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 06/26/2019 02:56 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,
Tony Lupo

Empleados con los que trabajó

EB
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Ernesto B.
Orlando, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Noise in my Front breakes
After repair the front breakes of my Hyundai Sonata there is a strange noise when I put breakes
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 06/20/2019 03:07 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,
Tony Lupo

Empleados con los que trabajó

PD
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Patrick D.
Orlando, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!!
Ty Ostreicher is a great service person!! Explained everything, is very personable, feel very comfortable working with him!!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 06/18/2019 05:32 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,

  • Tony Lupo
Empleados con los que trabajó

LF
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Lynn F.
Kissimmee, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Love this Dealership!
I have bought or leased three vehicles from Holler Hyundai and sent my friends there because of the the professional and caring manner with which they treat their customers. They are fair in their pricing and efficient in their servicing of your vehicle. It’s always a pleasure to deal with the employees, regardless of their job. I love Ty O. In the service department. He is always so pleasant and informative . Even chews you out if you’re late scheduling routine service ...
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 06/06/2019 11:29 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,
Tony Lupo

Empleados con los que trabajó

JL
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Jenn L.
Altamonte Springs, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ty was Amazing
I came i to get a few recalls on my car taken car of and from the moment I walked in Ty was very helpful. He got me into a loaner so I didn't have to wait around all day and was very forthcoming with information. The whole experience was probably the best trip to get my car serviced! Thank you!!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 04/25/2019 11:30 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,
Tony Lupo

Empleados con los que trabajó

RM
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Ronald M.
Winter Springs, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Goes the Extra Mile...
Sending kudos and thank you to Ty (service advisor) and Holler Hyundai for their service and willingness to go to bat for me recently. My 2015 Sonata was past warranty; the paint on the rear spoiler on trunk had reached the point in which it had almost all peeled. Ty and Holler arranged for the spoiler to be re-painted, at nominal cost to me. It looks good as new and I continue to be a very pleased customer of this dealership. Highly recommend that you consider them.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 04/09/2019 12:17 PM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,
Tony Lupo

Empleados con los que trabajó

Cliente verificado
Oviedo, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ty is the Man!
Every time I go to the dealership I always see my same service advisor, Ty. He always give me a clear understanding of what is getting done on my car and keeps me informed throughout the visit. Always friendly and kind !
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 03/18/2019 02:55 AM

Thank you for taking the time to complete the survey! We appreciate your feedback!

Regards,
Tony Lupo

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.