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EARL Ostreicher

Service Advisor
Holler Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(810 reviews)
78

Reseñas de EARL Ostreicher

CL
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Carol L.
Oviedo, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ty Ostreicher
Ty has always been there for me. He makes me feel like family. If I have an issue with my car, I always know I can depend on him for support and guidance. He would be the reason why I would stay with ya'll for my next lease coming up, because he treats me like a royal. Take good care of this guy, he definitely deserves it. , 100+% thanks Ty for all your work, pleasant personality, and professionalism. You rock!!!! Give him a great christmas bonus, he deserves it!!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 12/02/2019 02:42 AM

Thank your for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Altamonte Springs, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Department is Great!
Customer Service in the Service department is always great! The service techs are very knowledgeable and always give the best advice and recommendations for my vehicle.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 12/02/2019 02:42 AM

Thank your for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
KR
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Karla R.
Orlando, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ty is my guy!
I trust Ty to tell me the truth, so when he told me it was time for new brakes, I believed him. Not every car dealership has honest service techs. Grateful to work with one!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/29/2019 12:40 PM

Thank your for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
TJ
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Teena J.
Maitland, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Holler Hyundai delivers excellence in product and service
We have bought several vehicles over the years from Holler Hyundai as our family has grown. The vehicles have been reliable and very comfortable. We return to Holler Hyundai again and again because their service department provides excellent service in every sense of the word. They communicate well, performing the repairs at or above expectations and on time.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/29/2019 09:55 AM

Thank your for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
EM
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Elizabeth M.
Winter Park, FL
2018 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ty at Holler Hyundai did an outstanding job on my 2018 Elantra GT
Ty fixed a specific door handle issue on my 2018 Elantra GT and made sure even the white paint color of the door handle was correct.

During this work order, Ty kept in constant contact with me over a one month period via text and phone to address the painting of the door handle and the repainting of a specific part of the handle.

These details are not easy for any service center, but Ty handled my door handle challenge with importance and a detailed focus.

Thank you Ty for being an outstanding service professional!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/29/2019 09:54 AM

Thank your for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
AR
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Anthony R.
Casselberry, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
GREAT PEOPLE!!! QUCIK SERVICE!!!!!
MY SERVICE ADVISER WAS GREAT !!!!!!!! STAFF WAS GREAT!!!!!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/27/2019 02:44 AM

Thank your for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
SP
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Susan P.
Titusville, FL
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service great
My service advisor, Ty, was very helpful and thorough.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/26/2019 11:53 AM

Thank your for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
JS
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Jason S.
Ocoee, FL
2017 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
This is my 3rd Hyundai from Holler. My service tech is Ty. He is outstanding at customer service! He seems to really care about the customer and takes the time to explain everything. He is very friendly and I always feel like he has my best interest. Thank you Ty and Holler!!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/20/2019 10:05 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
NR
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Nelson R.
Windermere, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
There are always available to help
Very pleased with the service and very friendly
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/12/2019 12:28 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
DM
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Darla M.
Longwood, FL
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Holler Service
The team at Holler are really nice people. It's easy to make an appointment and explain everything and double check you don't have any other issues or questions since you made appointment. I don't usually take my car to dealership for anything but recalls but they make you feel very much at ease.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/12/2019 02:49 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
EM
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Ellen M.
Orlando, FL
2015 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Pleasure to go for maintenance here
Yesterday I had an appointment for service for my Hyundai Accent. Whether I am seeing Ty Ostreicher or Gregg Jones it is always a pleasure doing buisiness with either of them. They make a great team and are both so pleasant and helpful whenever I have the occasion to go there. I'm sure the rest of the staff are good but I am always happiest when I see either Ty or Gregg...they make me feel so welcome and both make sure I get the great service I have come to expect there. Yesterday was no exception - Thank You Greg and Ty !!!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/08/2019 10:12 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
AD
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Antonio D.
Casselberry, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Unforgettable Service.
This car is my second time lease and they have consistent Excellent service!!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/06/2019 12:42 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
MS
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Mary S.
Lake Mary, FL
2018 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
TY Ostreicher and Ronnie
TY and his team always provide great service
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/04/2019 02:49 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Oviedo, FL
2012 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
reliable service
Great work
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 10/30/2019 04:06 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
HL
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Harry L.
Ocoee, FL
2014 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service Personnel
Always have received prompt Service that has maintained my Cars reliability and great performance.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 10/25/2019 02:43 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
JR
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Jean R.
Maitland, FL
2018 Hyundai Ioniq Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ty makes sure everything is done right
I appreciate Ty helping to make sure all my concerns are addressed during the regular maintanence visits. He is sincere and upfront about any issues. He always remembers my name when I come in for check up. He is an asset to your dealership and service dept
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 10/23/2019 07:49 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Lake Mary, FL
2018 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2019
cliente verificadoCliente Verificado
Categoría: Service
Review
Ty is the best!
Recomendado
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Lake Mary, FL
2018 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2019
cliente verificadoCliente Verificado
Categoría: Service
Review
Ty is the best!
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/21/2019
Tipo de Servicio: Repair
Categoría: Service
See previous comment
See previous, this is annoying asking over & over same questions in different words!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 10/22/2019 03:14 AM

Dear Mr. Sussman,
       My apology that your recent service visit did not meet your expectations. Ty or myself will be reaching out to you today to do whatever we can to solve any and issues you may have. Your continued patronage is sincerly appreciated!

Sincere Regards,

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
TONY L., Service Manager de Holler Hyundai respondió el 10/23/2019 07:10 AM

Thank You!!!

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Ormond Beach, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/21/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome Service!
Ty and the Service Department and knowledgeable and professional.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 10/22/2019 02:40 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Longwood, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Super employees
Very nice employees who remember who you are.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 10/19/2019 02:40 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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