CS

COREY SPOTTS

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(389 reviews)
85

LM
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Luciana M.
Minersville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and Efficient
Set up appointment for state inspection. They had to put a passenger side mirror on that was ordered prior. Within an hour or so they were done. Great job guys! Thank you. Randy.
Recomendado
Corey S. de Kelly Hyundai respondió el 02/01/2019 01:49 PM

Randy,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable, and strive to service both you and your vehicle in the most time efficient way as possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

SL
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Stephen L.
Orwigsburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service
Great employees and work done on time and for price quoted.
Recomendado
Corey S. de Kelly Hyundai respondió el 02/01/2019 01:44 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

NK
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Nancy K.
Shenandoah, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Our New Car Servicing.
Upon arrival, entering into the car drop off area and pick up afterwards. Prompt attention. Very good service. People friendly staff. Overall a very nice franchise.
Recomendado
Corey S. de Kelly Hyundai respondió el 01/28/2019 09:51 AM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review. Our main goal is to service both our customers and their vehicles in the best way possible and also in the most time efficient way possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Pottsville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Scheduled Service
Quick service & a clean car this time of yr is always nice!
Recomendado
Corey S. de Kelly Hyundai respondió el 01/28/2019 04:34 AM

Hello,

Thank you for taking the time to complete our survey, and the 5 star review! We know your time is valuable, so we strive to service your vehicle in the most time efficient way possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

Cliente verificado
Saint Clair, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing!
Love these guys. They always take great care of you no matter what. And it’s quick too!
Recomendado
Corey S. de Kelly Hyundai respondió el 01/24/2019 01:07 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! we appreciate your feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

VS
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Vickie S.
Blandon, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very satisfied!
Just want to Thank the service manager for going out of his way on Saturday. He only had one mechanic on duty, and I was only scheduled for a oil change that day. When I arrived I asked him if it was possible to get my inspection along with my service. He said he would check with his mechanic, and let me know. Within a few minutes he told me it was a go for both services. I left there very satisfied.
Recomendado
Corey S. de Kelly Hyundai respondió el 01/24/2019 04:31 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable and we strive to be as efficient as possible. I am glad we were able to get everything taken care of for you all in one visit. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

FM
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Francisco M.
Reading, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great customer service,very clean and respectful place to shop and get my vehicle serviced,Freedom is the way to go thank you’s very much...
I’m very happy with my purchase of my sexy Sonata she has been treating me great... I also am pleased with Freedoms customer service there always willing to help in any way possible.... Thank you’s all keep up the good work....
Recomendado
Corey S. de Kelly Hyundai respondió el 01/24/2019 04:23 AM

Francisco,

Thanks for taking the time to complete our survey and the 5 star review! It is always our pleasure to have you at the dealership with us. If there is anything we can do to help, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

Cliente verificado
Kutztown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always go above and beyond to make sure everything is done right the first time
Recomendado
Corey S. de Kelly Hyundai respondió el 01/19/2019 06:35 AM

Hello,

Thank you for taking the time to complete our survey, and the 5 star review! We appreciate your feedback and look forward to helping with all your future automotive needs.

Thanks again,
Corey

Empleados con los que trabajó

BV
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Bonnie V.
Reading, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always helpful
After spending 24 years with Mazda products, I thought I’d never find a comparable when the dealership sold and the service turned bad.

Went to look at Hyundai and fell in love with the Elantra manual transmission. Not only do I have my Zoom Zoom back in a Hyundai, but the service team is so awesome! They keep me informed of upcoming service milestones, work well with my busy schedule, keep me safe on the road and always treat me like family.
Recomendado
Corey S. de Kelly Hyundai respondió el 01/19/2019 04:14 AM

Bonnie,

Thank you for taking the time to complete our survey and the 5 star review! Its always a pleasure having you in for service. If there is ever anything we can do in the future to help, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

MM
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Melvin M.
Girardville, PA
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Melmac
The service department is efficient and does a great job. Koury always keeps you informed and is very personable and easy to talk to. He ensures all work is done.
Recomendado
Corey S. de Kelly Hyundai respondió el 01/18/2019 04:18 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your feedback and look forward to serving both you and your vehicle with all your future automotive needs.

Thanks again,
Corey

Empleados con los que trabajó

DY
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Donna Y.
Blandon, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Satisfied
Very happy with Freedom Hyundai from purchasing my vehicle as well as the service after the sale. The staff is friendly and very knowledgeable. I make sure I tell anyone that’s interested in buying a vehicle, this is the place to see!
Recomendado
Corey S. de Kelly Hyundai respondió el 01/18/2019 04:16 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your feedback and look forward to serving both you and your vehicle with all your future automotive needs.

Thanks again,
Corey

Empleados con los que trabajó

LM
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Lisa M.
Reading, PA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Average
No problems
Recomendado
Corey S. de Kelly Hyundai respondió el 01/18/2019 04:11 AM

Hello,

Thank you for taking the time to complete our survey. I apologize we were not able to provide you with the five star service that we strive for. If there is anything we can do to serve you better in the future, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

RW
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Ronald W.
New Ringgold, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
As Always, great visit!
I have been associated with this dealership for nine years and will not consider no other. I recently purchased my third vehicle and returned for my first oil change. Corey, Service Adviser, scheduled my appointment. Upon arrival attention and concerns were expressed with efficient speed. The whole process was professional. The lounge area was comfortable and I felt that I was given exceptional attention.
Recomendado
Corey S. de Kelly Hyundai respondió el 01/18/2019 04:09 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to serving you in the future.

Thanks again,
Corey

Empleados con los que trabajó

WS
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William S.
Zion Grove, PA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
very easy to work with and maintenance was great.
Bill S
Recomendado
Corey S. de Kelly Hyundai respondió el 01/08/2019 01:53 PM

Hello,
Thanks for taking the time to complete our survey. I'm sorry we were unable to provide you with the 5 star service that we strive for.  If there is ever anything we can do in the future to help, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

JL
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Jeffrey L.
Reading, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Fast, friendly service
Recomendado
Corey S. de Kelly Hyundai respondió el 01/08/2019 01:55 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to helping with any future automotive needs you may have.

Thanks again,
Corey

Empleados con los que trabajó

DG
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Donna G.
Pottstown, PA
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The friendly, courtesy atmosphere and skilled technicians.
Freedom has an employee Jason L, Hyundai's Platinum Challenge December, 2018 highest score ever in thirteen years Hyundai has held the challenge. Freedom should do a press release on him and his accomplishment to let the public know the caliber employed at their dealership. I only go to Freedom to buy and for service.
Recomendado
Corey S. de Kelly Hyundai respondió el 01/02/2019 04:19 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and the kind words! If there is ever anything we can do in the future to help out, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

RW
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Richard W.
Bernville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service
Thank you Corey and John Bobo for all you do for your customers. Cant say enough about how you go the extra mile.
Recomendado
Corey S. de Kelly Hyundai respondió el 12/26/2018 04:35 AM

Greetings,

Thank you for taking the time to complete our survey and the five star review! If there is ever anything we can do to help in the future,  please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
West Chester, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Honest customer service
Freedom Hyundai always gives an honest opinion when servicing your vehicle. They are excellent at working with the customer to ensure they are receiving the best deal.
Recomendado
Corey S. de Kelly Hyundai respondió el 12/18/2018 04:16 AM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and the kind words. One of our main goals is to service both our customers and their vehicles the best way possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again, We look forward to seeing you at your next visit.

Corey

Empleados con los que trabajó

Cliente verificado
Narvon, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service Every Time
I drive past another dealership to have my car serviced here. I always get excellent service and feel like I'm treated fairly. I love the people and how I'm treated every time I walk through their door. I will definitely keep coming back!
Recomendado
Corey S. de Kelly Hyundai respondió el 12/18/2018 04:13 AM

Hello,
Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and the kind words. One of our main goals is to service both our customers and their vehicles the best way possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again, We look forward to seeing you at your next visit.

Corey

Empleados con los que trabajó

GG
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Gregory G.
Newmanstown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
quick and efficient
Cory ia already helping me stage and plan the expensive 120,000 mile service.
Recomendado
Corey S. de Kelly Hyundai respondió el 12/17/2018 04:17 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. If there is anything we can do to help in the future please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.