CS

COREY SPOTTS

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(389 reviews)
85

MH
gravatar
Michael H.
Hamburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mike h
Easy in, cookies, and easy out
Recomendado
Corey S. de Kelly Hyundai respondió el 12/14/2018 10:25 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable, so we make it our goal to service your vehicle in the most time efficient way, so we can get you in and out as quickly as possible...but the cookies sure do help make the wait a little more enjoyable!
If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Thanks again,
Corey 

Empleados con los que trabajó

CL
gravatar
Charles L.
Summit Hill, PA
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and knowledgable
Good service, timely and reliable
Recomendado
Corey S. de Kelly Hyundai respondió el 12/12/2018 08:58 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback, and look forward to helping with any future automotive needs you may have.If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

CH
gravatar
Carol H.
Blandon, PA
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service as usual
Freedom Hyundai always gives excellent service.
Recomendado
Corey S. de Kelly Hyundai respondió el 12/12/2018 07:28 AM

Hello,
Thank you for taking the time to complete our survey and the 5 star review! We love hearing your feedback, and are happy to hear the positive review!  If there is anything we can do in the future to help with any automotive needs, please do not hesitate to let us know.
Thanks again,
Corey

Empleados con los que trabajó

AG
gravatar
Antonette G.
Tamaqua, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
No wait for appointment. Service on time and kept me posted re' progress.
Recomendado
Corey S. de Kelly Hyundai respondió el 12/11/2018 07:50 AM

Hello,
Thank you for taking the time to complete our survey and the 5 star review. We know your time is valuable, and do everything we can to service your vehicle in the most time efficient way as possible.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Shoemakersville, PA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
stay on task
I wish service would concentrate on what I came for and get it done.
Recomendado
Corey S. de Kelly Hyundai respondió el 12/11/2018 07:47 AM

Hello,
I am sorry we were unable to provide you with the 5 star service that we strive for. If there is anything we can do to improve our service for both you, and our future customer please do not hesitate to reach out and let us know.

Thanks,
Corey

Empleados con los que trabajó

Cliente verificado
Birdsboro, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Happy with service and speed of service
Recomendado
Corey S. de Kelly Hyundai respondió el 12/10/2018 05:01 AM

Hello,
Thank you for taking the time to complete our survey, and the five star review! We appreciate your feedback and look forward to helping with all your future automotive needs!
Thanks,
Corey

Empleados con los que trabajó

Cliente verificado
Blandon, PA
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Regular Maintenance
Depending on cost of regular maintenance items would determine my return to the dealership.
Recomendado
Corey S. de Kelly Hyundai respondió el 12/04/2018 05:02 AM

Hello,
Thank you for taking the time to complete our survey, and the 5 star review. If you ever have any questions about cost or pricing, please do not hesitate to call us. We are able to provide estimates over the phone for most work requests.

Thanks again, We look forward to seeing you at your next visit.

Corey

Empleados con los que trabajó

Cliente verificado
Blandon, PA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Great service and everyone was very pleasant and friendly.
Recomendado
Corey S. de Kelly Hyundai respondió el 11/27/2018 05:41 AM

Hello,
Thank you for taking the time to complete our survey. I'm sorry we were not able to provide you with the 5 stat service that we strive for. If there is anything we can to improve our service to reach that 5 star, please do not hesitate to let us know.

Thank ,
Corey

Empleados con los que trabajó

FM
gravatar
Francisco M.
Reading, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My vehicles favorite place to get serviced...
Freedom Hyundai is the place to shop and get your car serviced,very clean place and most of all excellent customer service.... I am very thankful of the way I’m treated at Freedom every time I’m there beautiful place the employees there are so helpful it’s amazing,Freedom is the way to go for purchases or vehicle needs....
Recomendado
Corey S. de Kelly Hyundai respondió el 11/27/2018 06:37 AM

Francisco,
Thanks you for taking the time to complete our survey, and the 5 star review! We appreciate the kind words and the positive feedback. We always look forward to having you with us in service, and servicing your vehicle. If there is anything we can do help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

JB
gravatar
Jennifer B.
Orwigsburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
J. Bowen
Excellent, friendly service!
Recomendado
Corey S. de Kelly Hyundai respondió el 11/23/2018 05:32 AM

Hello,

Thank you for taking the time to complete our survey and the five star review! we appreciate the positive feedback and look forward to seeing you at your next visit,

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Reading, PA
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
oil change
quick and easy appointment
Recomendado
Corey S. de Kelly Hyundai respondió el 11/19/2018 01:04 PM

Hello,
Thanks for taking the time to complete our survey, and the 5 star review. We appreciate your feedback and look forward to seeing you at your next visit.
Thanks,
Corey 

Empleados con los que trabajó

DR
gravatar
Deborah R.
Gilberton, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great Service. I waited for my vehicle and It was done in less than 1 hour.
Recomendado
Corey S. de Kelly Hyundai respondió el 11/19/2018 03:36 PM

Hello,
Thank you for taking the time to complete our survey, and the five star review! We know your time is important, and strive to service your vehicle in the most time efficient and effect way as possible.
Thanks again, we look forward to seeing you at your next visit. 

Corey

Empleados con los que trabajó

SS
gravatar
Sandra S.
Orwigsburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Close to home, easy access and friendly service.
My recent visit was for service. Service was within an hour. Friendly and thorough. Well done.
Recomendado
Corey S. de Kelly Hyundai respondió el 11/19/2018 03:38 PM

Hello,
Thanks for taking the time to complete our survey, and the 5 star review. We value your time, and do our best to service your vehicle in the most time efficient way as possible. Thanks again, we look forward to helping with any future automotive need you may have.

Corey

Empleados con los que trabajó

HK
gravatar
Heather K.
New Tripoli, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Department Rocks
Every time I call they’re super accommodating, even when I request a last minute appointment. And once I’m there all the service staff are super helpful and take their time to explain everything at every step and keep you informed. Thanks for the free WIFI so I can work while I wait!
Recomendado
Corey S. de Kelly Hyundai respondió el 11/19/2018 03:41 PM

Hello,
Thanks for taking the time to complete our survey and the 5 star review! We appreciate the kind words and are happy we are able to help! If theres anything we can do to help in the future, please do not hesitate to let us know.

Thanks again, we think you rock too!
Corey

Empleados con los que trabajó

SL
gravatar
Stephen L.
Orwigsburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service
All work was done on time and for the price that was quoted.
Recomendado
Corey S. de Kelly Hyundai respondió el 11/19/2018 05:51 AM

Hello,
Thanks for taking the time to complete our survey and the 5 star review! We appreciate your feedback, and look forward to seeing you at your next visit!
Thanks again,
Corey

Empleados con los que trabajó

CT
gravatar
Charles T.
Fogelsville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Outstanding
Great customer service. Excellent management. Couldn’t ask for a better experience
Recomendado
Corey S. de Kelly Hyundai respondió el 11/14/2018 01:38 PM

Hello,
Thank you for taking the time to complete our survey, and the 5 star review! I appreciate the feedback and am happy to hear we were able to provide you with great service.
Thanks again, we look forward to help with any future automotive needs you may have!

Corey

Empleados con los que trabajó

CV
gravatar
Candace V.
Pine Grove, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fantastic Service at Freedom Hyundai!
Excellent Auto, fabulous service and technicians and SERVICE REPRESENTATIVES EACH AND EVERY TIME WE VISIT! We will stick with Freedom Hyundai!!
Recomendado
Corey S. de Kelly Hyundai respondió el 11/14/2018 04:59 AM

Greetings,

Thank you for taking the time to complete our survey, the 5 star review, and the kind words! Its always a pleasure having you guys here with us.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Orwigsburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Car
They took care of my car and made sure it was working correctly
Recomendado
Corey S. de Kelly Hyundai respondió el 11/14/2018 04:56 AM

Hello,
Thank you for taking the time to complete our survey, and the 5 star review! We appreciate your feedback and look forward to helping with any future automotive needs you may have.
Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Bernville, PA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
n/a
n/a
Recomendado
Corey S. de Kelly Hyundai respondió el 11/12/2018 05:28 AM

Thanks for taking the time to complete our survey. We appreciate your feedback, and apologize for not being able to provide the 5 star service we aim for. I will be reaching out to you shortly to help answer any questions you may have.
Thanks,
Corey

Empleados con los que trabajó

DH
gravatar
Donald H.
Ashland, PA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outrageous service prices
Overpriced service
No Recomendado
Corey S. de Kelly Hyundai respondió el 11/12/2018 05:20 AM

Hello,
Thanks for taking the time to complete our survey. I'm sorry we were not able to provide you with the 5 star experience that we aim to provide. Feel free to call us with any questions in regards to our pricing or billing at our main line 484-665-0130.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.