CS

COREY SPOTTS

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(389 reviews)
85

Cliente verificado
Valley View, PA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good experience
as always our trip for service on our care went smoothly, we will recommend Freedom Hyundai to our friends.
Recomendado
Corey S. de Kelly Hyundai respondió el 04/18/2019 05:03 AM

Greetings,

Thank you for taking the time to complete our survey. I apologize we were unable to give you the 5 star experience that we strive for. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

RS
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Russell S.
Blandon, PA
2018 Hyundai Ioniq Hybr
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service and the cookies and coffee are also good
see above
Recomendado
Corey S. de Kelly Hyundai respondió el 04/15/2019 12:28 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

HW
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Harold W.
Tamaqua, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good Dealership
They always treat me and my company well whether it's at the Toyota or the Hyundai dealership, they listen to my concerns and explain what they recommend to keep the car working as it should.
Recomendado
Corey S. de Kelly Hyundai respondió el 04/15/2019 12:27 PM

Greetings,

Thank you for taking the time to complete our survey and the five star review! If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

RP
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Robert P.
Pottsville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service Once again
Called and asked for a quick check on my radiator, quick response and check...no charge.
Recomendado
Corey S. de Kelly Hyundai respondió el 04/15/2019 12:25 PM

Greetings,
Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are pleased to hear your visit went well. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

JS
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Joseph S.
Hazle Township, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly employees
Friendly employees
Recomendado
Corey S. de Kelly Hyundai respondió el 04/13/2019 12:08 PM

Greetings,

Thank you for taking the time to complete our survey, and the 5 star review. We appreciate your positive feedback and look forward to helping with any automotive need you may have in the future.

Thanks again,
Corey

Empleados con los que trabajó

TI
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Terry I.
Shillington, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Another Outstanding Performance
Not only was my buying experience outstanding, my first scheduled service experience was outstanding as well!! Service personnel were friendly and professional, and I was on my way within a half an hour of my scheduled appointment. Great job, Freedom Hyundai! I will definitely be back!
Recomendado
Corey S. de Kelly Hyundai respondió el 04/13/2019 12:04 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and are pleased to hear your experience was great. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

LA
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Lance A.
Shoemakersville, PA
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/11/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
.
.
No Recomendado
Empleados con los que trabajó

JP
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John P.
Wernersville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Freedom
Great staff always upbeat and helpful. I think they go beyond to make there customers happy.
Recomendado
Corey S. de Kelly Hyundai respondió el 04/09/2019 02:32 PM

Hello,

Thanks for taking the time to complete our survey and the 5 star review! We certainly do strive to provide the best customer service that we possibly can. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Denver, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
quick service
Showed up a little early and was taken right away and the service was completed in half the estimated time.
Recomendado
Corey S. de Kelly Hyundai respondió el 04/18/2019 05:22 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

PM
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Petra M.
Hamburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Appointment
Service and care is excellent!
Recomendado
Corey S. de Kelly Hyundai respondió el 04/18/2019 05:08 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

MW
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Michelle W.
Ashland, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The workers.
Always courteous and helpful, inspection was quick.
Recomendado
Corey S. de Kelly Hyundai respondió el 04/04/2019 12:24 PM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your feedback and look forward to seeing you at your next visit.

Thanks,
Corey

Empleados con los que trabajó

Cliente verificado
Hamburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly
The service guys were nice & friendly, they answered my questions. Went in for 1st oil change & I was out within 30 minutes..
Recomendado
Corey S. de Kelly Hyundai respondió el 04/04/2019 08:20 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

RU
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Rose U.
Reading, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Safe on the road
I like to take my car into Hyundai because I think it is important to know your vehicle is safe to be on the road. They go over the car and explain what they found and what needs to be corrected. Always courteous, supportive and knowledgeable.
Recomendado
Corey S. de Kelly Hyundai respondió el 04/03/2019 12:29 PM

Rose,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback, and are happy to hear we are able to help. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Reading, PA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/03/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good
Good
Recomendado
Corey S. de Kelly Hyundai respondió el 04/03/2019 12:27 PM

Greetings,

Thanks for taking the time to complete our survey. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

FM
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Francisco M.
Reading, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service always....
Freedom Hyundai &Toyota is the big house for all your shopping and getting your vehicle serviced,great customer service and the service job gets done right and quick... Thank you all for your loyalty on take good care of your customers like myself.... You guys are great,keep up the good work....
Recomendado
Corey S. de Kelly Hyundai respondió el 04/03/2019 12:40 PM

Francisco,

Thanks for taking the time to complete our survey and the 5 star review! As always it is our pleasure having you with us in service. If there is ever anything we can do to help, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

MW
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Michael W.
Reading, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great mechanics and customer service
Always easy to schedule and on time. Great mechanics and customer service.
Recomendado
Corey S. de Kelly Hyundai respondió el 04/01/2019 04:46 AM

Hello,

Thanks for taking the time to complete our survey and the 5 star review! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

MM
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Melvin M.
Girardville, PA
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Melmac
Koury and his service team do a great job. H e always keeps you informed and you have confidence in what he suggests and recommends. Thanks Koury for all your help
Recomendado
Corey S. de Kelly Hyundai respondió el 03/28/2019 03:54 PM

Hello,

Thank you for taking the time to complete our survey, and the 5 star review! I always look forward to having you guys visit. If there is ever anything i can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

AR
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Annette R.
Sinking Spring, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good service
Cory in service dept. was very helpful & gave good customer service![
Recomendado
Corey S. de Kelly Hyundai respondió el 03/28/2019 03:50 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! I appreciate the positive feedback! If there is anything I can do to help in the future, please do not hesitate to reach out to me.

Thanks again,
Corey

Empleados con los que trabajó

GM
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Greg M.
Fleetwood, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My local dealer
Love my Hyundai's and Freedom Hyundai. Seevice department is very accommodating!!!
Recomendado
Corey S. de Kelly Hyundai respondió el 03/28/2019 03:48 PM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

CV
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Candace V.
Pine Grove, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome Warranty Service!!
Great satisfaction even when we have some issues with our 2016 Tucson... the people at Freedom Hyundai make you want to return, due to their expertise with their product, and superb Customer Service! We always come back and leave happy and safe in our Hyundai! Thank you, Freedom!
Recomendado
Corey S. de Kelly Hyundai respondió el 03/28/2019 03:48 PM

Hello,

Thank you for taking the time to complete our survey! We appreciate the kind words and the 5 star review! If there is ever anything we can do to help in the future, please do no hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.