CS

COREY SPOTTS

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(389 reviews)
85

JS
gravatar
James S.
Temple, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Rear Brake Replacement
The job was completed in a reasonable time. Pleasant waiting area.
Recomendado
Corey S. de Kelly Hyundai respondió el 07/01/2019 06:03 AM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and are pleased to hear your visit went smooth. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

BK
gravatar
Bill K.
Kutztown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Pleasant - Helpful - Friendly in all departments!
Very Pleased....
Recomendado
Corey S. de Kelly Hyundai respondió el 06/29/2019 06:32 AM

Hello,
Thank you for taking the time to complete our survey and the 5 star review! we look forward to seeing you at your next visit!

Thanks again,
Corey

Empleados con los que trabajó

CL
gravatar
Christopher L.
Reading, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and accurate service
We usually have our vehicle picked up. This is a great service. This time we took the car up and ate at Crackle Barrel which is right next door. They said they would be done in an hour and they were.
Recomendado
Corey S. de Kelly Hyundai respondió el 06/26/2019 04:27 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable, and strive to service both you and your vehicle in the most time efficient way possible. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

KN
gravatar
Kaitlin N.
Saint Clair, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Everyone is so friendly at the service department. They fill me in on everything! Great experience so far!
Recomendado
Corey S. de Kelly Hyundai respondió el 06/24/2019 02:07 PM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and are pleased to hear your experience went well. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

GG
gravatar
Gregory G.
Newmanstown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
battery
Took two calls, but they got to the bottom of my problem and fixed it efficiently and quickly
Recomendado
Corey S. de Kelly Hyundai respondió el 06/24/2019 12:48 PM

Mr Geiger,

Thank you for taking the time to complete our survey and the 5 star review! I'm glad we were able to get everything taken care of for you, as quickly as we did. If there is ever anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

CV
gravatar
Candace V.
Pine Grove, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service by great people
We have had such excellent service due to Corey the Service Mgr., and all technicians, especially another Corey (for a mysterious rattle;)... Freedom is really a fantastic place to get super car care, and an enjoyable hour or so while you wait!
Recomendado
Corey S. de Kelly Hyundai respondió el 06/24/2019 04:57 AM

Hello,

As always, thank you for taking the time to complete our survey! It is always a pleasure having you guys here with us for service! If there is ever anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

CS
gravatar
Christine S.
Hamburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding customer service
When the vehicle is serviced and they find a problem they explain the problem before it's fixed.
Recomendado
Corey S. de Kelly Hyundai respondió el 06/24/2019 04:54 AM

Hello,

Thank you for taking the time to complete our survey, and the 5 star review! We appreciate the positive feedback and look forward to seeing you at your next visit!

Thanks again,
Corey

Empleados con los que trabajó

TH
gravatar
Terry H.
Bernville, PA
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
service
good service great response
Recomendado
Corey S. de Kelly Hyundai respondió el 06/20/2019 12:03 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to seeing you at your next visit! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

WB
gravatar
Warren B.
Sugarloaf, PA
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Regular Service
Freedom Hyundai service team was fantastic. Got me in on time and was very fast and thorough. Very friendly!!!
Recomendado
Corey S. de Kelly Hyundai respondió el 06/20/2019 04:41 AM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable, so we make it a priority to service both you and your vehicle in the most time efficient way possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

MG
gravatar
Michael G.
Hamburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Provided
All service repairs were made.
Recomendado
Corey S. de Kelly Hyundai respondió el 06/15/2019 04:58 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Valley View, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
Appreciated the positive communication skills of the service manager
Recomendado
Corey S. de Kelly Hyundai respondió el 06/15/2019 04:57 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback, and are please to hear your last visit went well. If there ever is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

KM
gravatar
Kenneth M.
Lehighton, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Freedom Hyundai Service
Overall Hyundai’s quality and service is so good , it’s the reason why I bought a second Sonata. I will continue to buy Hyundai products because they just run and work and they fix it when there’s a issue
Recomendado
Corey S. de Kelly Hyundai respondió el 06/14/2019 04:18 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback the kind words. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

PL
gravatar
Pamela L.
Nescopeck, PA
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
The staff are friendly, helpful and professional.
Recomendado
Corey S. de Kelly Hyundai respondió el 06/13/2019 04:56 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback, and are glad we could help get everything resolved for you. If there is ever anything we can do to help in the future, please do not hesitate to let us know

Thanks again,
Corey

Empleados con los que trabajó

NK
gravatar
Nancy K.
Shenandoah, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Our New Car Servicing.
Everything is so well organized and especially people friendly...….
Recomendado
Corey S. de Kelly Hyundai respondió el 06/11/2019 04:29 AM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and the kind words! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

AK
gravatar
Anthony K.
Pottsville, PA
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service, not long waiting.
Friendly service people.
Recomendado
Corey S. de Kelly Hyundai respondió el 06/07/2019 07:04 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! If there is anything we can do to help in th future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

PC
gravatar
Patrick C.
Fleetwood, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great staff
Excellent service
Recomendado
Corey S. de Kelly Hyundai respondió el 06/06/2019 03:56 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to seeing you at your next visit!

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Orwigsburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
They were quick and helpful
Recomendado
Corey S. de Kelly Hyundai respondió el 06/05/2019 04:38 AM

Hello,

thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback, and are please to hear your visit went well. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

JB
gravatar
Jeff B.
Lehighton, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service. Friendly staff!
Had my car to the dealer 2 times this month and both times it’s was a great experience.
Recomendado
Corey S. de Kelly Hyundai respondió el 06/05/2019 04:36 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We are pleased to hear both visits went great! If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Saint Clair, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing!
Fast, easy, took care of everything I needed.
Recomendado
Corey S. de Kelly Hyundai respondió el 06/04/2019 05:28 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Bernville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service department hard to access.
Once I got there the service was very good, but getting someone to return a service call was impossible over three tries.
Recomendado
STEPHEN C E. de Kelly Hyundai respondió el 06/01/2019 10:03 AM

Thank you for the great survey!

We are currently working on properly staffing our phone communication department. We should have the concern resoved shortly.
We value you and your business tremendously.

Have a great weekend!

Steve Eberhardt

Service Manager
484-665-0130 x2415
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.