CS

COREY SPOTTS

Calificación General

4.8

(389 reviews)

85

Reseñas de COREY SPOTTS

KL

Kelly L.

Frackville, PA

2015 Hyundai Sonata

09/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent

Excellent, service they explained everything they repaired/or the vehicle required. Great service advisor. You deal with one person, which I find great ,, instead of dealing with multiple people.

Recomendado

Corey S. de Kelly Hyundai respondió el 09/20/2019 06:49 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are happy to see your visit went well. If there is anything I can ever do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

JD

James D.

Kutztown, PA

2019 Hyundai Elantra

09/18/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service!

Had my Elantra in for inspection and oil change and they got to it right away with no wait. Very pleased with the speed and efficiency of the service department.

Recomendado

Corey S. de Kelly Hyundai respondió el 09/18/2019 02:12 PM

Thank you for taking the time to complete our survey and the 5 star review! If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

SS

Susan S.

Saint Clair, PA

2005 Hyundai Sonata

09/17/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Friendly service. I bring my vehicle to Freedom Hyundai for all my car's service needs.

Recomendado

Corey S. de Kelly Hyundai respondió el 09/17/2019 12:50 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

RS

Russell S.

Blandon, PA

2018 Hyundai Ioniq Hybrid

09/13/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

nice people good service

comments

Recomendado

Corey S. de Kelly Hyundai respondió el 09/14/2019 04:19 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! If there is anything we can to do help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

LB

Leroy B.

Lebanon, PA

2018 Hyundai Santa Fe Sport

09/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

very nice people and good service and on time.

I would like to ask a question. First, though, the service at Freedom Hyundai has been excellent. My question is based solely on location. Can I have my service appointments changed to a closer dealer since we have moved, and maintain all the discounts and special service, such as free state inspection. There is a closer dealership on Cumberland Street in Lebanon.

Recomendado

Corey S. de Kelly Hyundai respondió el 09/11/2019 11:29 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We greatly appreciate your feedback and your business. We would love to be the ones to continue servicing your vehicle in the future. Many of the special services that we offer here at Freedom are dealer specific perks. I unfortunately am unable to speak for the other dealership in regards to services they offer, or what they will or will not honor.

If you have any other questions, or there is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

DS

David S.

Kutztown, PA

2013 Hyundai Santa Fe Sport

09/06/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly, efficient service

Very courteous and informative, did the work quickly and completely. While waiting, watched a service manager patiently attend to an irate customer for 45 minutes and never lost his composure. (IMO, the customer’s issue, one of wear and tear of tires, was not any fault of dealership). Great people, great vehicles.

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 09/07/2019 05:02 AM

Thank you Dave for the 5 star survey!
Thank you also for the kind words.

We appreciate you and your business with us.

Have a great weekend!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

JB

Jennifer B.

Orwigsburg, PA

2016 Hyundai Tucson

09/06/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Freindly, efficient service!

I always receive friendly, efficient service at Freedom Hyundai.

Recomendado

Corey S. de Kelly Hyundai respondió el 09/06/2019 06:48 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and the kind words. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

Cliente verificado

Fleetwood, PA

2012 Hyundai Elantra

09/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

It a good car!

My car is 7 yr old has120,000 miles +on it, and I've had no trouble with it. Except for normal ones. And it been in 2 accident . And several mishap. All but 1 my fault. And she runs great. I make sure i go to the Hyundai dealer for my maintence work. Because they know my car the best.

Recomendado

Corey S. de Kelly Hyundai respondió el 09/06/2019 04:45 AM

Hello,

Thank you for taking the time to complete our survey ad the 5 star review! You said it right, our technicians know your vehicle inside and out, and we are thankful you give us the opportunity to keep everything in check! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Valley View, PA

2018 Hyundai Tucson

09/02/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always treated in a respectful manner and receive excellent service.

Again, excellent service by a very competent and approachable staff. Impressed with way they take the time to listen to the customer.

Recomendado

Corey S. de Kelly Hyundai respondió el 09/03/2019 05:33 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate the kind words and are happy to hear your experience with us is the level of quality we strive for. If there is ever anything we can do in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

SK

Stephen K.

Valley View, PA

2018 Hyundai Tucson

08/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

We appreciated the professionalism of Steve and his staff

Recomendado

Corey S. de Kelly Hyundai respondió el 08/26/2019 04:39 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

Cliente verificado

Hamden, CT

2012 Hyundai Sonata

08/22/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Very happy with service

Service department was straightforward to deal with, was a major (warranty covered) job done on schedule.

Recomendado

Corey S. de Kelly Hyundai respondió el 08/22/2019 12:50 PM

Thank you for taking the time to complete our survey and the 5 star review! I'm glad we were able to take a bad situation and make it a little bit better. It is our pleasure to get you back on the road, and home safely.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Auburn, PA

2013 Hyundai Tucson

08/19/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer service

Fast and convenient service

Recomendado

Corey S. de Kelly Hyundai respondió el 08/19/2019 02:01 PM

Thank you for taking the time to complete our survey and the 5 star review! If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Mcadoo, PA

2014 Hyundai Elantra Gt

08/18/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Nicest Customer Service!

I wish I remembered the name of the man I spoke with when I took my car in to be serviced. He was super nice & went the extra mile to have the team check something else for me. He also took the time to explain everything to me. 100% would recommend!

Recomendado

Corey S. de Kelly Hyundai respondió el 08/19/2019 09:08 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! I'm glad we were able to take care of everything for you, and hopefully help avoid some unnecessary repair costs. If there is ever anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,

Corey

Empleados con los que trabajó

TF

Theresa F.

New Tripoli, PA

2019 Hyundai Elantra

08/17/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Amazing fast, friendly service

They were able to schedule my oil change and tire rotation in three days for a Saturday!!! They are always friendly and efficient!
And the chair massager was absolutely AMAZING!!!! Too bad I only change my oil every 3,000 miles. I might just have to drive around the block a few times just so my next oil change is sooner! What an AMAZING customer service!!! I have recommended this business to several people and can’t wait until my next oil change.

Recomendado

Corey S. de Kelly Hyundai respondió el 08/19/2019 09:04 AM

Thank you for taking the time to complete our survey, the 5 star review, and the kind words! We know your time is valuable so we make it top priority to service both you and your vehicle in the most time efficient way possible, while still delivering the best service. If there is ever anything we can do to help in the future, please do not hesitate to let us know. (Our massage chairs are always ready for you!)

Thanks again,
Corey

Empleados con los que trabajó

WW

Wayne W.

Hamburg, PA

2015 Hyundai Sonata

08/16/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

inspection and emissions appointment

upon arriving for my appointment I was told they had no appointment showing for me. They took me in any and performed my requested service. I also complained about a fluttering brake pedal. Was told this happens a lot and was not a safety concern. Will take it to my other mechanic at a different shop and ask to have the rotors cut or replaced if needed to correct this problem so I don't have other issues later. Apparently Hyundai must have cheap rotors installed from new and does not cover them under warranty as this car only has 26000 miles on it.

No Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 08/17/2019 04:15 AM

Thank you for taking time to complete our survey!

We take these survey very seriously.
I apologize we were unable to provide you with a 5 star experience. I hope we have another oportunity to perform that for you.
Have a great weekend!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

FT

Frank T.

Birdsboro, PA

2017 Hyundai Tucson

08/13/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

As always at Freedom Hyundai, great service, quick and reasonable prices.

Recomendado

Corey S. de Kelly Hyundai respondió el 08/13/2019 01:01 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! If there is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Pottsville, PA

2011 Hyundai Sonata

08/13/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer Service

Great customer service

Recomendado

Corey S. de Kelly Hyundai respondió el 08/13/2019 12:47 PM

Hello,

Thank you for taking the time to complete our survey. I apologize we were unable to provide you with the 5 star service that we strive for. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks Corey

Empleados con los que trabajó

MW

Michael W.

Bethel, PA

2011 Hyundai Santa Fe

08/10/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Record keeping

Due to their record keeping of my vehicle, they always know what service has been accomplished and what is needed to keep my vehicle up to date.

Recomendado

Corey S. de Kelly Hyundai respondió el 08/10/2019 11:20 AM

Thank you for taking the time to complete our survey and the 5 star review! If there is ever anything we can do to help in the future, please do not hesitate to let us know!

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Reading, PA

2015 Hyundai Elantra

08/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Always enjoys coming to Freedom Hyundai. Staff is always polite and helpful. Been coming here for years and will continue as long as I can.

Recomendado

Corey S. de Kelly Hyundai respondió el 08/07/2019 01:12 PM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback greatly. If there is ever anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

SW

Sandra W.

Pottsville, PA

2017 Hyundai Tucson

08/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Convienent

I can make an appointment when I want my car done and I trust the dealership to do all the necessary things I need or want done while I wait.

Recomendado

Corey S. de Kelly Hyundai respondió el 08/07/2019 12:55 PM

Thank you for taking the time to complete our survey and the 5 star review! Our goal is to make servicing your vehicle as easy and convenient as possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

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