CS

COREY SPOTTS

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(389 reviews)
85

JB
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Jennifer B.
Orwigsburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service and attention to details.
Freedom Hyundai provides fast, courteous, and efficient service!
Recomendado
Corey S. de Kelly Hyundai respondió el 01/24/2020 04:18 AM

Thank you for taking the time to complete our survey and the 5 star review! If there is anything we can ever do to help, please do not hesitate to let us know.

Thanks again,
Corey
Empleados con los que trabajó

SS
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Sterling S.
Reading, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service
fast and friendly service
Recomendado
Corey S. de Kelly Hyundai respondió el 01/20/2020 07:39 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

CV
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Charles V.
Pine Grove, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fantastic Service at Freedom Hyundai!
Special and constant thanks to the Service Department at Freedom Hyundai! We had our 2019 Kona for just a few weeks, and came out of an appointment to find that someone hit our driver-side door with their passenger-side door, leaving a crease and scuff in the middle of our door. Being mere mortals, our angst grew with each opening our the driver-side door... until my husband mentioned it to Cory Spotts during the next oil change appointment, and he made us an appointment to have the door repaired perfectly several days later, for a fantastic price... and even supplied us with a loaner car for our convenience! I cannot say how much we appreciate the people at the Service Department! And also thanks to Stephen Eberhardt for several years of excellent assistance at Freedom, when we serviced earlier vehicles ! Truly EXCELLENT representatives of an EXCELLENT DEALERSHIP!
Recomendado
STEPHEN C E. de Kelly Hyundai respondió el 01/18/2020 11:58 AM

Thank you Charles for the 5 star survey!

We are grateful for your time with us.
We look forward to your next visit.

Have an awesome weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Empleados con los que trabajó

DM
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Denise M.
Blandon, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Staff/Service
Anytime I have had to deal with the service staff at Freedom Hyundai they have been nothing but polite, accommodating and professional.
Recomendado
STEPHEN C E. de Kelly Hyundai respondió el 01/15/2020 02:44 PM

Thank you Denise for the 5 star survey and the nice words!

We are thankful for you and your business with us.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Empleados con los que trabajó

Cliente verificado
Coaldale, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Fast and efficient
Recomendado
STEPHEN C E. de Kelly Hyundai respondió el 01/15/2020 04:11 AM

Thank you for the 5 star survey!

We appreciate you and the time you spent with us.
We are here for all your vehicle needs.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Empleados con los que trabajó

JB
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John B.
Temple, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast, Fair, and Friendly service
WOW
Recomendado
Corey S. de Kelly Hyundai respondió el 01/10/2020 02:28 PM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are pleased to see your visit went well! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

KF
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Kathleen F.
Pottsville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
While my needs were an oil change and an inspection, everything was handled well. Free inspection and half off my first oil change was great too!!
Recomendado
Corey S. de Kelly Hyundai respondió el 01/10/2020 02:26 PM

Thank you for taking the time to complete our survey and 5 star review! We appreciate your feedback and pleased to hear your visit went well! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

DM
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David M.
Long Pond, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great fast service!
Service department takes my car in and drops it off at my office when they have completed the work. Staff is friendly and is always happy to help.²
Recomendado
Corey S. de Kelly Hyundai respondió el 01/10/2020 02:24 PM

Thank you for taking the time to complete our survey and the 5 star review! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

PL
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Pamela L.
Nescopeck, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service department
I give this service department an A+++. Staff great, service great..
Recomendado
Corey S. de Kelly Hyundai respondió el 01/09/2020 04:31 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and are pleased to hear your visit went well. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey
Empleados con los que trabajó

RS
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Rhonda S.
Bernville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service for car
I depend on this dealer to service my car and they seem to always do a good job to keep it running. It was bought new from this dealer 10 years ago so I would buy from them again if I were car shopping which I am not and do not expect to.
Recomendado
Corey S. de Kelly Hyundai respondió el 01/07/2020 08:00 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

CV
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Charles V.
Pine Grove, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fantastic Service at Freedom Hyundai!
I cannot praise Freedom Hyundai enough for all the usual service we have been given while owning 2 Hyundai's! An excellent staff complements a great vehicle and general product (2015 - Bought a Hyundai Tucson, then traded in for a 2019 Kona)! And there are gifted technicians who we never meet, yet, who release our car after service with all issues addressed with satisfactory results. But, as far as my husband and I are concerned, the BRIGHTEST STAR in the Freedom Hyundai Sky, is the Service Manager named Corey Spotts! This young man goes over and beyond to ensure that all customers leave the Dealership with a smile, because all concerns have been met with kindness, consideration and respect. Corey is an excellent asset to Freedom Hyundai, and I truly pray that he is made to know that he is greatly appreciated not only pleased customers... but by his superiors at Freedom, as well!
Recomendado
STEPHEN C E. de Kelly Hyundai respondió el 01/04/2020 03:48 AM

Thank you Charles for the 5 star survey and the extremely nice comments!
I agree completely about your comments about Corey.
We are crazy about him as well.
He will certainly see your comments.
We are truly grateful for you and your business.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Empleados con los que trabajó

SK
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Sandra K.
Orwigsburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
I had an appointment for the afternoon, was just going to drop it off and pick it up later, when I got there was told they could do right away... was in and out in 30 minutes for my new car oil change.
Recomendado
Corey S. de Kelly Hyundai respondió el 01/02/2020 04:36 AM

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable, so we make it a top priority to service both you and your vehicle in the most time efficient way possible.
If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

MM
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Melvin M.
Girardville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Melmac
The service department is excellent. They always are helpful and take care of our every need. We call Corey all the time with questions and he is so helpful.
Recomendado
Corey S. de Kelly Hyundai respondió el 12/31/2019 04:43 AM

Thank you for the 5 star review! We always look forward to having you guys with us here in service. If there is ever anything I can do to help please let me know.

I hope you guys have a great 2020!

Thanks again,
Corey

Empleados con los que trabajó

MH
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Michael H.
Hamburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Wonderful
Recomendado
STEPHEN C E. de Kelly Hyundai respondió el 12/21/2019 09:31 AM

Thank you Mike for the 5 star survey!

We appreciate & value your time with us tremendously.
We look forward to your next visit.

Merry Christmas & see you next year!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Empleados con los que trabajó

DM
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Denise M.
Blandon, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Staff is very professional and work is done in a timely manner.
Recomendado
STEPHEN C E. de Kelly Hyundai respondió el 12/20/2019 01:54 PM

Thank you Denise for the 5 star survey!

We are truly grateful for you and your business.

Happy Holidays!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Empleados con los que trabajó

AS
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Ashley S.
Shillington, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Customer service is excellent.
Recomendado
Corey S. de Kelly Hyundai respondió el 12/09/2019 04:10 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to seeing you at your next visit.

Thanks again,
Corey                                                        

Empleados con los que trabajó

Cliente verificado
Cressona, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Flexibility and professionalism
For a simple oil change, they will have an appointment within 2 days most times you call. Very satisfied.
Recomendado
Corey S. de Kelly Hyundai respondió el 11/29/2019 02:32 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! If there is anything we can do to help in the future please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Orwigsburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great staff, great service.
Great staff and great service.
Recomendado
Corey S. de Kelly Hyundai respondió el 11/25/2019 06:36 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to seeing you at your next visit!

Thanks again,
Freedom Hyundai

Empleados con los que trabajó

LL
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Leanne L.
Tamaqua, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Honest, trustworthy
The service dept. has always been honest when my vehicles have been in for service. Don’t do or recommend unnecessary services. I have purchased 3 vehicles from this dealer and Will be buying my 4th here as well.
Recomendado
Corey S. de Kelly Hyundai respondió el 11/26/2019 07:06 AM

Leanne,

As always, thank you for taking the time to complete our survey and the 5 star review! It is always a pleasure working with you, and we appreciate having you as a loyal customer. If there is ever anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

TS
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Theodore S.
Oley, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
I love being able to have my car picked up and returned so I can continue to work. Makes all the difference to me!
Recomendado
STEPHEN C E. de Kelly Hyundai respondió el 11/22/2019 09:34 AM

Thank you Theodore for the 5 star survey!

We are grateful for you and your business with us.
Have a great weekend!

Steve Eberhardt

Service Manager
484-665-0130 x2415
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.