CS

COREY SPOTTS

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(389 reviews)
85

DS
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Donna S.
Hamburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best quality on Hyundai
Trustworthy
Recomendado
Corey S. de Kelly Hyundai respondió el 05/29/2020 10:00 AM

Donna,

Thank you for taking the time to complete our survey and the 5 star review! If there ever is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Reading, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Service!
Every time I have my car serviced at Freedom, I feel I have been treated fairly.
Recomendado
Corey S. de Kelly Hyundai respondió el 05/26/2020 04:08 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback, and your business here with us. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

RW
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Ronald W.
New Ringgold, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Everyday excellence at Freedom!
I keep going back and will consider no other because this dealership is so focused on customer satisfaction. We talk about my needs and they respond with exceptional detail. Way other service providers are not able to adopt this formula is bazaar! Freedom does at a price that I consider to be value.
Recomendado
STEPHEN C E. de Kelly Hyundai respondió el 05/22/2020 10:09 AM

Thank you Ron for the 5 star survey!

You have been a faithfull & valuable customer of ours for many years.
We are extremely thankful for you and the time you spend with us.

We look forward to your next visit.

Have a great weekend and holiday!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Empleados con los que trabajó

JS
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Joann S.
Pottsville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service. Followed restrictions concerning the virus.
Excellent service.
Recomendado
Corey S. de Kelly Hyundai respondió el 05/15/2020 11:56 AM

Thank you for taking the time to complete our survey and the 5 star review! We are doing everything we can to service our customers vehicles in the safest way possible during this uncertain time. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Temple, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
excellent service
they are prompt for car service. Very pleased with their work. I am happy with my Hyundai car.
Recomendado
Corey S. de Kelly Hyundai respondió el 05/14/2020 08:32 AM

Thank you for taking the time to complete our survey and the 5 star review! WE appreciate the positive feedback! if there is ever anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

JS
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Johanna S.
Auburn, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Pleasant to deal with
You do a complete job.
Recomendado
Corey S. de Kelly Hyundai respondió el 05/13/2020 06:38 AM

Thank you for taking the time to complete our survey and the 5 star review! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,

Corey

Empleados con los que trabajó

CM
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Cindy M.
Orwigsburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service.
Excellent service. Very prompt.
Recomendado
Corey S. de Kelly Hyundai respondió el 03/12/2020 04:12 AM

Cindy,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and the kind words! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

MM
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M M.
Orwigsburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service.
Prompt, courteous service. Full explanation of findings. Honest opinion of what is necessary and what is not.
Recomendado
Corey S. de Kelly Hyundai respondió el 03/11/2020 01:51 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are pleased to hear your visit went well. If there is ever anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

MH
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Michael H.
Hamburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai service
Vehicle was taken into the shop promptly. And the work completed
Recomendado
Corey S. de Kelly Hyundai respondió el 03/11/2020 04:55 AM

Mr Harrison,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable, so we make it a top priority to service your vehicle in the most time efficient way possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

CN
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Cindy N.
Kutztown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
State Inspection
The service department was busy, but they got me in and out in a timely manor.
Recomendado
Corey S. de Kelly Hyundai respondió el 03/06/2020 06:33 AM

Cindy,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable, so we strive to service both you and your vehicle in the most time efficient way possible. If there is ever anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey


Empleados con los que trabajó

MG
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Michael G.
Hamburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Vehicle Service
The vehicle service was performed and was completed close to the time they gave (3 Hours). I had my 75,000 mile work done as well as inspection/emissions.
Recomendado
Corey S. de Kelly Hyundai respondió el 03/05/2020 02:04 PM

Mr Gottschall,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback are pleased to hear your visit went well. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

JS
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Joseph S.
Saint Clair, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great
Great service!!!
Recomendado
STEPHEN C E. de Kelly Hyundai respondió el 02/26/2020 04:06 AM

Thank you Joseph for the great survey!

We are truly grateful for you and the time you spend with us.
We look forward to your next visit.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Empleados con los que trabajó

DM
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Denise M.
Blandon, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Staff/Service
Recently had our Hyundai in for service. Not only was the service great but the staff in the service department was polite and explained kept us updated on our vehicle.
Recomendado
Corey S. de Kelly Hyundai respondió el 02/25/2020 04:45 AM

Denise,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

DV
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Debra V.
Frackville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Went in for service an oil change in and out within 30 min
Recomendado
Corey S. de Kelly Hyundai respondió el 02/12/2020 04:49 AM

Debra,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are please to hear your visit went well. We do our best to make it a top priority to service both you and your vehicle in the most time efficient way possible. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

KW
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Kathie W.
Pottsville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!!
Called for an appointment and was scheduled when It was convenient for me. I waited for my car to have the inspection and an oil change. All the employees were extremely nice and i didn’t have to wait very long. 5 star ⭐️ service.
Recomendado
Corey S. de Kelly Hyundai respondió el 02/11/2020 11:59 AM

Kathie,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are please to hear your visit went well. We do our best to make it a top priority to service both you and your vehicle in the most time efficient way possible. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Cressona, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Flexibility and professionalism
Great customer service.
Recomendado
Corey S. de Kelly Hyundai respondió el 02/11/2020 05:00 AM

Thank you for taking the time to complete our survey and the 5 star review! If there is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Empleados con los que trabajó

LM
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Luciana M.
Minersville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I like going to Hyundai for state inspection. They are professional and thorough.
I like they tell you what it needs before doing any work on the vehicle. It shows respect to the customer. We will do more business together in the future. Great job!
Recomendado
Corey S. de Kelly Hyundai respondió el 02/04/2020 11:48 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and the kind words. We truly value having customers like you, and look forward to helping with any automotive needs you may have in the future. If there is anything we can ever do to help, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

BE
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Bruce E.
Macungie, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
the only place I will go from now on.
Recomendado
Corey S. de Kelly Hyundai respondió el 01/31/2020 04:02 AM

Thank you for taking the time to complete our survey, and the 5 star review! We appreciate your feedback and are pleased to hear your visit went well. If there is anything we can do to help in the future, please do not hesitate top let us know.

Thanks again,
Corey

Empleados con los que trabajó

FM
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Francisco M.
Hegins, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great customer service!!!
Freedom is an awesome place to visit and for your vehicle needs,I wouldn’t go any where else.. Great customer service,vehicle gets serviced really quick and customers like myself are treated very well thank you all so much,keep up the good work!!!!
Recomendado
Corey S. de Kelly Hyundai respondió el 01/28/2020 05:05 AM

Francisco,

We appreciate having you as a customer and always look forward to having you in service with us. If there ever is anything I can do to help in the future, do not hesitate to reach out to me.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado
Frackville, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Excellent honest service.. I only have my car serviced at Freedom Hyundai and will continue to do so. The staff is excellent! They are courteous, friendly and very knowledgeable. I purchased my vehicle 2013 and have always had my vehicle serviced at freedom and never had any issues. Thank you Freedom Hyundai !
Recomendado
Corey S. de Kelly Hyundai respondió el 01/25/2020 04:33 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the kind words and having you as a customer. We look forward to helping any way we can in the future.

Thanks again,
Corey

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.