CS

COREY SPOTTS

Calificación General

4.8

(389 reviews)

85

Reseñas de COREY SPOTTS

RS

Robert S.

Pottsville, PA

2017 Hyundai Tucson

05/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

not being pressured

great place to deal when looking to buy a vehicle or just get service. Very friendly and professional!!!!!!!

Recomendado

Corey S. de Kelly Hyundai respondió el 05/28/2019 12:19 PM

Hello,

Thank you for taking the time to complete our survey, and the 5 star review! We appreciate your feedback and are pleased to hear your most recent visit went well. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

PG

Pamela G.

Fleetwood, PA

2013 Hyundai Elantra

05/24/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service!

I recently had some routine service/inspection done on my vehicle. Freedom Hyundai came and picked up my car, serviced it and returned it the same day (I was even away on vacation)! Cory in the service dept is awesome to deal with, he's polite, professional and very accommodating! Another top notch service experience at Freedom Hyundai!!!

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/25/2019 04:39 AM

Thank you for the 5 star survey!
Also, thank you for the kind words.
We are grateful for you and your business.

Have a great Holiday weekend!

Corey

Empleados con los que trabajó

AG

Antoinette G.

Pottsville, PA

2011 Hyundai Tucson

05/18/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast service , great staff

fast service in and out in no time flat

Recomendado

Corey S. de Kelly Hyundai respondió el 05/20/2019 05:16 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your feedback and are pleased to hear your visit went well. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Pine Grove, PA

2016 Hyundai Elantra

05/17/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service - Honesty

Always appreciate the great service and honesty. They do not try and sell me on every little service, but they do provide me with there honest recommendations.

Recomendado

Corey S. de Kelly Hyundai respondió el 05/18/2019 07:27 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback, and are glad that we are able to help. If there is anything we can do in the future, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

DM

David M.

Long Pond, PA

2019 Hyundai Sonata

05/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast and easy service

Was able to dro my car off and get to work ontime with no issue, when the vehice was done it was parked outside my office waiting for me.

Recomendado

Corey S. de Kelly Hyundai respondió el 05/15/2019 12:40 PM

David,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are pleased to hear your visit went smooth. If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

RK

Robert K.

Frackville, PA

2018 Hyundai Elantra

05/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

A super servicing for us

In 11 months I have only had the pleasure of dealing with Tracy Baker and Cory ? (sorry did not get his name or forgot it)and I do not need to know anyone other then her and him. A special thanks to the car courier Mr Lucas and the crew that
worked on the car, they are experienced employees. Not sure if I have the annoying problem which prompted my
request for service but since none was found I assume I have none, I was told to contact them for any reason I may have
in the event it still appears to be present. The promptness extended start to finish is commendable and appreciated. Do extend the sincere gratitude we have for all of the above mentioned and Please share my review with them along with a BOSS workplace atta boy/girl. Hope they continue to be Hyundai employed

Recomendado

Corey S. de Kelly Hyundai respondió el 05/15/2019 06:05 AM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your positive feedback and the kind words. I look forward to helping with any future automotive needs you may have. If there is ever anything we can do to help in the future please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

CA

Charles A.

Schuylkill Haven, PA

2018 Hyundai Tucson

05/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Hyundai Additives are to expensive

Hyundai oil additive 20 dollars, Fuel injector cleaner 28 dollars, Way to expensive!

Recomendado

Corey S. de Kelly Hyundai respondió el 05/15/2019 06:14 AM

Greetings

Thank you for taking the time to complete our survey. I apologize we were unable to achieve the 5 star service that we strive for, and for the extended wait during your visit. We know your time is valuable and make it a priority to service both you and your vehicle in the most time efficient way possible. We will be reaching out to you in the near future to help answer any questions you may have.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Tamaqua, PA

2018 Hyundai Santa Fe S

05/14/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

They show a great appreciation for their customers

Great place.

Recomendado

Corey S. de Kelly Hyundai respondió el 05/15/2019 05:57 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback and the kind words. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

JK

James K.

Kutztown, PA

2018 Hyundai Santa Fe S

05/13/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

A1

Much better service than Lehigh Valley.

Recomendado

Corey S. de Kelly Hyundai respondió el 05/14/2019 04:24 AM

James,

Thank you for taking the time to complete our survey and the 5 star review! I am happy to hear we did not fall short while serving both you and your vehicle. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

SE

Sheila E.

Reading, PA

2017 Hyundai Sonata

05/08/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

I wasn’t expecting a free car wash.... I’ll be back!

Recomendado

STEPHEN C E. de Kelly Hyundai respondió el 05/08/2019 07:13 AM

Thank you for the great survey!
Glad you lilked the free car wash.
See you next time!

Steve Eberhardt
Service Manager
484-665-0130 x2415

Empleados con los que trabajó

RN

Ruth N.

Cressona, PA

2011 Hyundai Elantra

05/06/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Reliable - Friendly - Helpful

Freedom Hyundai service department have very friendly, courteous employees and they go out of their way to help meet your schedule.

Recomendado

Corey S. de Kelly Hyundai respondió el 05/07/2019 03:59 AM

Ruth,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate you positive feedback and the kind words. If there is anything I can do to help, please do not hesitate to let me know.

Thanks,
Corey

Empleados con los que trabajó

Cliente verificado

Shoemakersville, PA

2017 Hyundai Elantra

05/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast courteous service

I needed an inspection and an oil change. I stopped in to set up an appointment and they were able to do it while I waited.

Recomendado

Corey S. de Kelly Hyundai respondió el 05/06/2019 04:53 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable and make it a priority to service both you and your vehicle in the most efficient way possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Mohrsville, PA

2018 Hyundai Sonata

05/03/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Return call and explanation

Service possibly needs a receptionist to answer customer calls instead of call going to voicemail. Return calls left on voicemail are not always prompt when an explanation is wanted regarding issue(s) with owner's car.

Recomendado

Corey S. de Kelly Hyundai respondió el 05/07/2019 04:21 AM

Greetings,

I apologize we were unable to provide you with the 5 star service that we strive for. I assure you we are in the process of changing the way our incoming calls are handled, to make that process a little easier for our customers. If you have any questions regarding the repairs that were completed please do not hesitate to reach out to me directly at 484-223-4902.

Thanks again,
Corey

Empleados con los que trabajó

Cliente verificado

Frackville, PA

2013 Hyundai Santa Fe

04/30/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Honest

Always honest

Recomendado

Corey S. de Kelly Hyundai respondió el 04/30/2019 03:31 PM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and the kind words! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

SL

Stephen L.

Orwigsburg, PA

2015 Hyundai Sonata

04/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service vehicle

All work was done promptly, employees were friendly and professional.

Recomendado

Corey S. de Kelly Hyundai respondió el 04/29/2019 04:31 AM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review. We look forward to seeing you at your next visit.

Thanks again,
Corey

Empleados con los que trabajó

RN

Ruth N.

Cressona, PA

2011 Hyundai Elantra

04/26/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Freedom Hyundai provides great service and are friendly, courteous, and listen to you as the owner/driver of the vehicle.

Recomendado

Corey S. de Kelly Hyundai respondió el 04/29/2019 04:28 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review. We appreciate your positive feedback, and the kind words. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Empleados con los que trabajó

DS

Donna S.

Hamburg, PA

2014 Hyundai Elantra Gt

04/25/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Electra

I like hyundai... never really have a problem..this was my second Hyundai I owned. And will continue to do so if I have to get another car.

Recomendado

Corey S. de Kelly Hyundai respondió el 04/29/2019 04:20 AM

Hello,

Thank you for taking the time to complete our survey, and the 5 star review.We appreciate your feedback and look forward to seeing you at your next visit.

Thanks,
Corey

Empleados con los que trabajó

Cliente verificado

Cumbola, PA

2016 Hyundai Santa Fe S

04/25/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Oil change tire rotation

Went in for recall asked for oil change and tire rotation due to only 1000 miles away didn’t want to return next week or so and got a bill of $75.20 never again way to expensive. Will choose another service center at a lower cost by far.

No Recomendado

Corey S. de Kelly Hyundai respondió el 04/29/2019 04:35 AM

Hello,

Thank you for taking the time to complete our survey. I apologize we were unable to provide you with the 5 star service that we strive for. If you have any questions at all about the cost of repairs, please do not hesitate to reach out to us.

Thanks
Corey

Empleados con los que trabajó

GD

Gene D.

Mohrsville, PA

2016 Hyundai Tucson

04/24/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

prompt service

Everyone at Freedom is so friendly and courteous. Troy in service was exceptional. Service done on time. I like it here.

Recomendado

Corey S. de Kelly Hyundai respondió el 04/24/2019 05:21 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your positive feedback and look forward to assisting with all of your future automotive needs.

Thank again,
Corey

Empleados con los que trabajó

WU

William U.

Reading, PA

2018 Hyundai Elantra

04/23/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Although I was unable to make a service appointment by computer, once I was able to speak with someone, my appointment was made. Service was completed in a timely manner. No issues.

Recomendado

Corey S. de Kelly Hyundai respondió el 04/23/2019 02:43 PM

Greetings,

Thank you for taking the time to complete our survey and the 5 star review! I apologize for the inconvenience with our on-line scheduling. We are aware of the issue and are working on getting that resolved to avoid any further troubles. If there is anything else we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Empleados con los que trabajó

Mostrando Reseña 221 - 240 de 393 en total

Las siguientes reseñas están pendientes de verificación, no se recomiendan actualmente, o han sido marcadas por violar nuestra Política de Reseñas.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.