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SureCritic / Concesionario Hyundai / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1150 reviews)
90

Reseñas de CHRISTOPHER BRUNK DEEN

BP
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Bruce P.
Leland, NC
2011 Hyundai Genesis
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil exchange
Two air filters for $100. Very expensive.
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/21/2017 11:38 AM

Good afternoon,

   Thank you for taking the time to write these comments. We have compared before prices to our services, compared to other service shops, and 9 out 10 times, we strive to always be cheaper than any of our competition. In the future, if the cost is ever an issue, please let me know and we will make any corrections we can to make it a great service visit.

Casey Smith- Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
CF
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Clayton F.
Southport, NC
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
First rate service
The service department at Parkway Hyundai has always been a pleasure to deal with. Courteous, professional and they care about your time.
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/19/2017 04:06 AM

Good morning,

  Thank you for taking time out of your day, to let us know how we are doing. We greatly appreciate the feedback, and hope you have a great week.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
WM
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William M.
Wilmington, NC
2009 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good title
Good service, & friendly staff
I always recommend this usiness
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/15/2017 08:20 AM

Good afternoon,

   Thank you so much for the great feedback, and letting us know how we are doing. Have a fantastic rest of the week, and we look forward to seeing you soon.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RB
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Roberta B.
Wilmington, NC
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Dependable , personal service !
We have been very pleased with Parkway Hyundai service. The service manager is wonderful. We only use Parkway for our car service !
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/14/2017 11:06 AM

Thank you so much for taking time out of your day to let us know how we are doing. These scores mean so much to my team, and our dealership. Have a fantastic rest of the day.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
DT
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Donna T.
Hampstead, NC
2015 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
The service I received from Parkway was excellent. The service department did a great job and Chris was very personable and helpful.
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/14/2017 07:58 AM

Good afternoon,

   Thank you for taking the time to let us know how we are doing. You feedback is greatly appreciated, and we look forward to seeing you soon.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RR
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Robert R.
Pawleys Island, SC
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Excellent people...
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/14/2017 07:57 AM

Good afternoon,

   Thank you for taking the time to let us know how we are doing. You feedback is greatly appreciated, and we look forward to seeing you soon.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JE
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James E.
Wilmington, NC
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great staff
Staff is very professional.
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/14/2017 07:56 AM

Good afternoon,

   Thank you for taking the time to let us know how we are doing. You feedback is greatly appreciated, and we look forward to seeing you soon.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RN
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Richard N.
Willard, NC
2010 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
The waiting area was nice, clean and comfortable, the service to our car was thorough, and We appreciated the complimentary car wash! Also, Chris is a very friendly guy, and we appreciate his assistance !
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/14/2017 04:21 AM

Good morning,

 Thank you for taking the time to let us know how we are doing, and we look forward to seeing you on your next return visit. Have a fantastic rest of your week.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
MJ
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Michael J.
Wilmington, NC
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Chris Dean provides excellent service
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/14/2017 06:11 AM

Thank you so much for the great review. Have a great week.


Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Winnabow, NC
2010 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good job
Unfailingly courteous and helpful staff.
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/14/2017 04:15 AM

Good morning,

 Thank you for taking the time to let us know how we are doing, and we look forward to seeing you on your next return visit. Have a fantastic rest of your week.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
LR
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Linda R.
Sunset Beach, NC
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service and Personal attention.
Treat you very professionally. It is always a pleasant experience. I always wait for my car in an area that is very comfortable and the timeframe promised for completion is always met.
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/14/2017 04:14 AM

Good morning,

 Thank you for taking the time to let us know how we are doing, and we look forward to seeing you on your next return visit. Have a fantastic rest of your week. Thank you for the awesome comments.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
GS
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Gene S.
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Accurate forecast on schedule and cost of services
The cost was right on forecast and the schedule to the minute. Also, the loaner car was great!
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/14/2017 04:12 AM

Good morning,

 Thank you for taking the time to let us know how we are doing, and we look forward to seeing you on your next return visit. Have a great week, and we hope you have a great week.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
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Cliente verificado
2014 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I alway get great service in a timely manner.
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/14/2017 04:12 AM

Good morning,

 Thank you for taking the time to let us know how we are doing, and we look forward to seeing you on your next return visit. Have a great week, and we hope you have a great week.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
GS
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Gonzell S.
Myrtle Beach, SC
2014 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The employees
5 stars.
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/05/2017 06:02 AM

Thank you so much for the comments, and the 5 star review. We greatly appreciate you taking the time to let us know how we are doing, and we look forward to seeing you soon.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
TL
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Thomas L.
Southport, NC
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Superior quality of customer service and satisfaction.
Always receive quick service and good advice by the service department, especially Chris Deen. I have owned 6 Hyundai automobles since 2002 and will always choose Hyundai for dependability and value.
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/05/2017 06:01 AM

Good morning,

  What an amazing way to start off our morning reading this review. Have a great week, and we look forward to seeing you soon.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
SM
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Sylvia M.
Wilmington, NC
2004 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good work and friendly people
Just had an oil change and love having the car clean for a change
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 06/01/2017 12:29 PM

Good afternoon,

  Thank you so much for the great review, and the 5 star marks. This means so much to our team, and we hope you have a great finish to your week.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Leland, NC
2007 Hyundai Veracruz
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Good people to work with
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 05/31/2017 06:20 AM

Thank you so much for the comments you left us. Have a fantastic week.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
DD
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Deloris D.
Wilmington, NC
2007 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people are so nice an friendly
yes
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 05/30/2017 06:23 AM

Good morning,

  Thank you so much for letting us know how we are doing, and the great 5 star review that was left for us. Have a great week, and we look forward to seeing you soon.

Casey Smith- Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
AD
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Alex D.
Wilmington, NC
2007 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very attentive and caring staff
A very good service team.
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 05/29/2017 04:06 AM

Good morning,

  Thank you so much for the great feedback, and the 5 star review. My team greatly appreciates you taking the time to let us know how we are doing, and we hope you have a fantastic week.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RK
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RONALD K.
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Chris Deen is a goo communicator
5 star
Recomendado
Casey S. de Parkway Hyundai of Wilmington respondió el 05/16/2017 06:18 AM

Good morning,

   Thank you so much for the fantastic review, and we hope you have a great week. We look forward to seeing you soon. Also, we are very proud to have Chris Deen as a team member here, and I will make sure this gets to him as well.

Casey Smith-Service Manager

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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