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SureCritic / Concesionario Hyundai / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1150 reviews)
90

Reseñas de CHRISTOPHER BRUNK DEEN

PC
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Patrick C.
Wilmington, NC
2010 Hyundai Genesis
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2018
cliente verificadoCliente Verificado
Categoría: Service
Resolved concerns
Chris,my service advisor, was concentious in following up on a pricing concern I had with the dealership,s price structure. His concern for my well being and detailed fpllow up has made all the difference in how I view service at Parkway.
Recomendado
Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
TT
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Theresa T.
Supply, NC
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
fast, efficient service
very pleased with service
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/26/2018 07:28 AM

Thank you for your feedback! We value your business and hope you will choose Parkway Hyundai for your next service!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
WC
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William C.
Hampstead, NC
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Bill
Service quick, reasonable. Will be back
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/25/2018 05:41 AM

Thank you for taking our survey! We appreciate your business!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
FK
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Francis K.
Leland, NC
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quick and reliable service
I was in and out within an hour for an oil change, tire rotation and recall fixes. Extremely polite staff, very clean waiting room and knowledgeable personnel.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/24/2018 05:46 AM

Thank you for the 5-star review! We are happy to have you as a customer and look forward to seeing you at your next oil change!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
SC
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Sandra C.
Wilmington, NC
2011 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Services
Chris called and kept me updated on status of repair and oil change. The part was in stock that was needed and the service dept replaced quickly. I always like the complementary car wash.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/24/2018 05:45 AM

Thank you for your feedback! We appreciate your business and look forward to seeing you at your next service interval!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JP
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Jimmy P.
Watha, NC
2018 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
COMMITMENT
Commitment to doing it right the first time and treating my vehicle like they would want their vehicle treated.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/23/2018 06:49 AM

Thank you for your kind review! We appreciate your business and hope you will choose Parkway Hyundai for all of your car care needs!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
SS
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Susan S.
Leland, NC
2011 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Your parts department is a rip off!!
You do not inventory a part for my 2011 Genesis and you wanted $961 to replace the part. I bought it from New Rochelle Hyundai for $625 and I know they bought it
from the manufacturer for a lot less. You do not do that to customers.
No Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/23/2018 06:44 AM

Thank you for your feedback! We appreciate your business and hope you will choose Parkway Hyundai for your next service.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JS
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Jaswinder S.
Wilmington, NC
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quickly assisted
Excellent service, professional, wait time was very less. All question I asked at reception I got satisfied reply at one. Walkout out happly.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/20/2018 05:34 AM

Thank you for the positive words! We appreciate you choosing Parkway Hyundai for service!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
BL
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Beverly L.
Wilmington, NC
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service!
Parkway Hyundai provides excellent sales and service. Service Rep, Christopher Deen is courteous, professional and always attentive. Joann Robinson is top-notch in the sales department. I would recommend Parkway Hyundai to anyone looking for a smooth experience in purchasing and maintaining a new or used auto.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/20/2018 05:24 AM

Thank you so much for the positive review! We appreciate your continued business!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
FE
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Fiona E.
Wilmington, NC
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great people.
From the time I bought my car through the first service the staff have been wonderful.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/17/2018 06:06 AM

Thank you so much for the positive feedback! We appreciate you taking the time to share with us and look forward to seeing you at your next service interval!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Little River, SC
2011 Hyundai Veracruz
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Service is easy to schedule and done properly. If a problem arises, contact is made and resolutions are suggested. Good business practices! Staff are friendly and helpful.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/16/2018 06:16 AM

Thank you so much for the great review! We appreciate your business and look forward to seeing you at your next service!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
PC
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Patrick C.
Wilmington, NC
2010 Hyundai Genesis
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2018
cliente verificadoCliente Verificado
Categoría: Service
Resolved concerns
Chris,my service advisor, was concentious in following up on a pricing concern I had with the dealership,s price structure. His concern for my well being and detailed fpllow up has made all the difference in how I view service at Parkway.
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/14/2018
Tipo de Servicio: Maintenance
Categoría: Service
World's most expensive bulb.
I spent over $400 on tires, an inspection, and a 4 wheel alignment. The service was super, timely, and reasonable. To pass the annual inspection, I had the burnt out bulb over the license plate replaced.
When I got home I examined my copy of the bill and found out the bulb had been billed at $7 and the labor to change the bulb was $15! I was annoyed with myself for authorizing the service writers"Oh, and you need a new bulb for the license plate" comment without realizing the cost involved. And I can't help but feeling annoyed that I put myself in a position where I'm supposed to think that $25 for a replacement light bulb is reasonable! I won't be back.
No Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 04/18/2018 04:45 AM

Thank you for your feedback!

I'm sorry you did not have a 5 star experience with us; we will work on this in the future.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
KM
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Kevin M.
Leland, NC
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Most friendly
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/12/2018 12:47 PM

Thank you so much for the 5-star review! We are so pleased to have you as our customer!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Southport, NC
2013 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
As always, excellent service and wonderful staff.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/11/2018 05:26 AM

Thank you for your positive review! We appreciate your business and look forward to seeing you again at your next service.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
SC
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Sherman C.
Wilmington, NC
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai
Awesome
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/10/2018 01:45 PM

Thank you for the 5-star review! We appreciate you choosing Parkway Hyundai for service!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
SM
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Sherri M.
Southport, NC
2016 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Representative was on time, listened closely to what I told him needed to be done, got a nice loaner, and had my car ready in a reasonable amount of time.
See above.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/10/2018 01:43 PM

Thank you so much for your feedback! We appreciate your business!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RC
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Richard C.
Sneads Ferry, NC
2014 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service the way it should be.
Competent , friendly service consultants. Service is performed efficiently and effectively. Do not have to return again, work is done right the first time.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/10/2018 05:04 AM

Thank you so much for the positive feedback! We are so happy to have you as our customer and look forward to seeing you at your next visit!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
AF
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Audrey F.
Bolivia, NC
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GREAT CUSTOMER SERVICE ON THE PHONE AND IN PERSON, CHRIS WAS GREAT AND TOOK TIME TO ANSWER ALL QUESTIONS.
EXCELLENT CUSTOMER SERVICE AND THE CAR SEEMS TO BE DOING MUCH BETTER.

THANK YOU FOR STANDING BY YOUR WARRANTY!!!!!!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/10/2018 05:02 AM

Thank you for the 5-star review! A+ customer service is what is all about here at Parkway Hyundai! We look forward to seeing you at your next maintenance service!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
NK
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Norman K.
Southport, NC
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding customer service
Outstanding customer service.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/09/2018 07:00 AM

Thank you for the 5-star review! We appreciate you choosing Parkway Hyundai for service!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
SH
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Susan H.
Wilmington, NC
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I thought the service man was very professional and detailed.
I will definitely go back, but wish the prices were a little more reasonable. More Hyundai car owners would use the dealer service center if the price of services were lower.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/09/2018 06:53 AM

Thank you so much for your feedback! Please check out our website parkwayofwilmington.com for service specials and coupons that are available before your next appointment. We appreciate your business!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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