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SureCritic / Concesionario Hyundai / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1150 reviews)
90

Reseñas de CHRISTOPHER BRUNK DEEN

Cliente verificado
Southport, NC
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
a
a
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 10/10/2018 05:04 AM

Thank you for the 5-star review! We appreciate you choosing Parkway Hyundai for service!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
DB
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Delroy B.
Wilmington, NC
2007 Hyundai Santa Fe
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service before the storm
Happy to have been able to get my car in and back out before Hurricane Florence hit Wilmington. Having my car fixed and back gave me one less thing to worry about during the storm...thank you!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 10/09/2018 06:31 AM

Thank you for sharing your feedback! We appreciate your business!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
MB
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Michael B.
Atlantic Beach, SC
2013 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Equus service
Chris is the Best. Transmission replaced under warranty. After a few years of dodd noises, it finally gave out. Chris made the swap easy.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 10/08/2018 07:58 AM

Thank you for the 5-star review! I am so glad Chris was able to make the swap for you so easily and now you won't be dealing with any odd noises. We appreciate your business and look forward to seeing you at your next service interval!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
LC
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Lloyd C.
Myrtle Beach, SC
2016 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding
The people, the service,, the ease of dealing witheople like chris.

I have had two
equusu wige has an equus and i Drive
An G9
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 10/08/2018 07:05 AM

Thank you for the great feedback! We are so happy to have you as one of our regular customers and look forward to seeing you at your next service interval!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
LS
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Larry S.
Wilmington, NC
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Genesis Service
Genesis service expectations were meet as usual.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 10/05/2018 05:36 AM

Thanks for taking our survey! We appreciate your continued patronage!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RS
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Roger S.
Southport, NC
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great adviser, timely service, convenient shuttle
ready when promised, good shuttle service, great adviser
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 10/05/2018 05:37 AM

Thank you for the 5-star review! We look forward to seeing you again and providing 5-star service for you!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JS
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Joanne S.
Wilmington, NC
2016 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
PARKWAY IS THE GREATEST!
Parkway Service is AWESOME!!!! Every time I go has ALWAYS BEEN a great experience. Chris Deen is wonderful. I always feel special
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 10/04/2018 07:28 AM

Thank you for taking our survey!  We appreciate your continued patronage and look forward to seeing you at your next visit!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
LD
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Lois D.
Wilmington, NC
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Service!!
The service and all the people at the dealership are great!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 10/04/2018 07:21 AM

Thank you for your feedback! We appreciate your business and look forward to seeing you at your next service interval!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JP
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John P.
Wilmington, NC
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great job
Excellent customer service; Estimated time to complete service dead on; Comfortable waiting area and fair pricing
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 10/04/2018 07:20 AM

Thank you for the positive feedback! We appreciate you choosing Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
CS
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Carl S.
Wilmington, NC
2017 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/27/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Skipper Hyundai service visit
I would like to give kudos to Chris for his excellent customer service. He was very helpful and appears to be the kind of person that goes the extra mile to make sure his customers are taken care of. His effort and the fact that Hyundai covered the broken trunk latch under warranty is the reason I will continue to do business with Hyundai.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 10/04/2018 07:46 AM

Thank you so much for the great review! I will pass along this information to Chris. We appreciate your business and look forward to seeing you at your next service!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
CP
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Cindy P.
Hubert, NC
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast, knowledgeable, courteous service.
My husband and I just recently moved to NC. I purchased a 2017 Hyundai Elantra in Florida before moving. When the time came to have it serviced I began trying to locate a Hyundai dealership in the area that would honor the maintenance contract that I purchased with my car. Parkway Hyundai took the time to call and verify my contract and then serviced my car . We were very happy with the staff at Parkway, they were courteous, friendly and very knowledgeable. Even though we have to drive a distance to get to Parkway, we will take the car back to them, for further servicing .
Recomendado
Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
WC
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William C.
Hampstead, NC
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Bill
Friendly, courteous. Dependable
Recomendado
Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
EM
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Edna M.
Leland, NC
2013 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Always good service at Hyundri.
Recomendado
Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Wilmington, NC
2008 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
This is a well managed dealership with exceptional staff members!
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 09/10/2018 04:20 PM

Thank you for leaving your feedback!  We appreciate your continued business and look forward to seeing you at the next service interval.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
EK
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Edward K.
Leland, NC
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/05/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
It was clean and my car was taken right back for service
Hey Jennie , my family has had about 6 Hyundais Sonata hybrids on down, and this is my first one , my Hyundai Tucson SE has about 3,300 miles on it and we had it about 9 months, we are both retired so not driven much , but last Saturday when it was 97 % the AC quit the compressor was popping on and off about every 5 seconds, that was fun , couldn't believe it but when I took it in to get it fix , the nice service rep said Hyundai had a recall on the ACs that there was a defect on the ACs , and what I saw on the internet almost passed out, and the young tech fix it but when he was down by the light switch we keep it on auto like everyone does he bump it and it was in the middle of off and auto and that night the wife had no headlights so that was a little challenge to we figured that one out , but accidents do happen no problem as long as the AC is fixed
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 09/05/2018 03:11 PM

Thank you for sharing.  I will speak with the tech about moving the headlight position in your vehicle so that hopefully doesn't happen again. 

I'm glad we were able to accomdate you all.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
GM
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Gail M.
Leland, NC
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Honest, dependable service
I’ve used the same service writer for over five years at Parkway and I trust his advice and judgement.
It is a pleasure to work with Chris Dean and wait in the sitting room while the service is completed.
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 09/05/2018 03:08 PM

I will be sure to pass along the kudos to Chris.  Thank you for leaving your feedback and we look forward to seeing you at your next service interval.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RS
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Roger S.
Southport, NC
2011 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good timely service
great adviser, timely curtsy ride
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 09/05/2018 03:06 PM

Thank you for sharing your feedback! We appreciate your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
CG
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Carl G.
Jacksonville, NC
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/02/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Dept
Job well done!!!!!!
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 09/04/2018 09:51 AM

Thank you so much for sharing your feedback and we look forward to seeing you at your next service interval.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
GM
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Gwynne M.
Carolina Beach, NC
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love Parkway Hyundai Service Center
As always, my recent visit to the Service Center (for routine maintenance of my Hyundai Sonata) was about as close to perfect as this sort of thing gets. On time, courteous, friendly and efficient with no unexpected “findings” or expenses. I’m 81 years old and have lived in 13 cities in six states with cars of different makes having been serviced, no other dealership even comes close to the quality of service that Parkway has.
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 09/04/2018 09:51 AM

Thank you for taking time to share your feedback with us and Hyundai!   We appreciate your business and look forward to seeing you at your next service interval.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
CD
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Chris D.
Leland, NC
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Service Ever
Every time I have my car serviced here the people are great the service is excellent and I feel welcome !
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 09/04/2018 09:46 AM

Thank you for your feedback! We appreciate your business and look forward to seeing you at your next service interval.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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