CAEL CALDWELL

2018 Hyundai Sonata Hybrid

Robert M.

09/16/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Caring personnel

The staff make sure customers are well taken care of!

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 09/20/2019 07:34 PM

Dear Robert,

Thanks for taking the time to write a review! We do our best each day to make every guest's visit a 5 Star experience. We are thrilled to hear that our staff took care of you! We appreciate your business and value your trust in us.

--Shawn Miller
Service Manager

Empleados con los que trabajó

Randy H.

Orem, UT

ReScore Reseña™

09/14/2019

Cliente Verificado

Categoría: Service

Review concerns

They listened to my concerns. Said they will work on addressing communication and time commitment.

Recomendado

Empleados con los que trabajó

Robert C.

Nephi, UT

2017 Hyundai Sonata

09/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer service is great and the servi e advisor Cael is very knowledgeable and pleasant to work with

Murdock Hyundai is truly a great place for shopping vehicles. The service staff and the sales staff are absolutely wonderful to work with.

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 09/20/2019 07:27 PM

Dear Robert,

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We are glad Cael was able to do that for you. We appreciate your business and value your trust in us.

--Shawn Miller
Service Manager

Empleados con los que trabajó

Harold B.

Eagle Mountain, UT

09/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service. Clean car wow

Always nice and clean . fast service respect customers

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 09/20/2019 07:26 PM

Dear Harold,

Thank you so much for the review! We strive each day to make every guest's visit the best it can be. We appreciate your business and value your trust in us.

--Shawn Miller
Service Manager

Empleados con los que trabajó

Lawrence M.

Springville, UT

2015 Hyundai Sonata

09/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Murdock Hyundi Rockd

Whenever you go into Murdock Hyundai you feel like you’re dealing with people who really care about you and I willing to do anything to make sure you have a great experience.
If I have one complaint it’s that sometimes things take a little longer that I would like them too. ALl You know you can’t do better than Murdock Hyundai

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 09/20/2019 07:17 PM

Dear Lawrence,

Thanks for taking the time to give us a review! We try our best to make every guest's visit the best experience it can be. We appreciate your business and value your trust in us.

--Shawn Miller
Service Manager

Empleados con los que trabajó

Arthur P.

Vernal, UT

2016 Hyundai Tucson

09/10/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Easy people very nice

Great place

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 09/20/2019 07:15 PM

Dear Arthur,

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller
Service Manager

Empleados con los que trabajó

Randy H.

Orem, UT

ReScore Reseña™

09/14/2019

Cliente Verificado

Categoría: Service

Review concerns

They listened to my concerns. Said they will work on addressing communication and time commitment.

Recomendado

Reseña Original

09/04/2019

Tipo de Servicio: Maintenance

Categoría: Service

Slow service

They’re friendly, but the service was very slow. I don’t know if it was the day or not, but it was very slow. The text message was sent to me, but when I texted back, know one ever responded back.

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 09/05/2019 08:07 AM

Thank you for taking the time to review our service department. I’m sorry you did not have a 5 Star experience on your recent visit. Please allow one of our service advisors to contact you in the next few days to see what we can do to make things right for you as well as what additional details we can implement in our training to avoid similar issues in the future. We appreciate your business and your honest feedback.

--Shawn Miller
Service Manager

Empleados con los que trabajó

Blaine S.

Highland, UT

2016 Hyundai Tucson

08/31/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service is great. Relaxing atmosphere with personal care

The Hyundai service department is dedicated to timely service and answers all concerns and quesions.

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 09/04/2019 07:42 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Cliente verificado

Highland, UT

08/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Amazing car service

Hyundai of Lindon always takes care of us and does a great job.

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 09/04/2019 07:44 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Jory L.

American Fork, UT

2014 Hyundai Sonata

08/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The service

Love Hyundai!!

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 08/28/2019 12:06 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Cliente verificado

2011 Hyundai Sonata

08/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Friendly people willing to help.

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 08/28/2019 12:07 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Cliente verificado

2019 Hyundai Tucson

08/26/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

First maintenance visit

Kind of a let down...all though the services were performed well...the car wash was bad..exterior was still dirty in places and windows not cleaned and no vacuuming.

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 08/28/2019 12:07 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Kaytlynn U.

Orem, UT

2013 Hyundai Sonata

08/26/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Best place to wait

They provide a tv, free popcorn and various drinks while you wait. Best place to wait for my car to be serviced.

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 08/26/2019 06:06 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Mike G.

Fairview, UT

2017 Hyundai Tucson

08/24/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service is fast. Not a long wait.

Oil change is less expensive than others.

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 08/26/2019 06:06 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

SERVICE C. de Murdock Hyundai Lindon respondió el 08/26/2019 06:06 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Cliente verificado

Vineyard, UT

2013 Hyundai Elantra Gt

08/24/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Helpful staff!

Cael helped me & he was absolutely great through the whole process. So were the service staff and the checkout staff.

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 08/26/2019 06:09 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Brenda C.

Lindon, UT

2016 Hyundai Accent

08/23/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Purchased tire after blow out

Service guy got tire ready in less than 30 minutes...much appreciated.

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 08/26/2019 06:09 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Lawrence M.

Springville, UT

2015 Hyundai Sonata

08/23/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always Most Excellent

I do not remember who my service man was but he was excellent and as always they come to you on every issue and discuss it with you there is no pushing or super sales type of behavior. They fix what is broken and that is all and they always wash your car afterwards it’s a great car dealership

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 08/26/2019 06:09 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Cliente verificado

Springville, UT

2017 Hyundai Tucson

08/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good

Thank you

Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 08/21/2019 07:25 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

--Shawn Miller

Service Manager

Empleados con los que trabajó

Cydnee J.

Elmo, UT

2013 Hyundai Sonata

08/12/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

No Recomendado

SERVICE C. de Murdock Hyundai Lindon respondió el 08/13/2019 02:47 PM

Thank you for taking the time to review our service department. I’m sorry you did not have a terrific 5 Star experience on your recent visit. Please allow one of our service advisors to contact you in the next few days to see what we can do to make things right for you as well as what additional details we can implement in our training to avoid similar issues in the future. We appreciate your business and your honest feedback.

--Shawn Miller

Service Manager

Empleados con los que trabajó